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FatFace - BLUEWATER 2 Reviews 

179
•
TrustScore 5 uit 5

4,8

Unit U028B Upper Rose Gallery, East Mall, DA9 9SP Bluewater, Kent, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I bought Polly Chestnut Brown bag in FatFaceStore,Bluewater(19/9/2026)The bag is H24 x W30 x D9 cms at bottom gradually narrowing to 4cm at top. It is deceptively roomy & good quality leather. Thank... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was unable to buy the Baseball Cap on line so I called into your Bluewater store and was served by Brogan. I explained my difficulty and she ordered the item for delivery back to the Bluewater sto... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Bought many times from fat face, love their products which are distinctive and fun. Had to return a couple of items due to sizing and this was easy and quick with refund processed with no hassle. A go... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Very disappointed as my initial order was completely ignored. Was suppose to receive email confirmation when to pick up. When queried was told order lost. Customer service reordered but it meant 1 i... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kledingwinkel
  2. Damesmodewinkel
  3. Herenmode
  4. Winkel in modeaccessoires

Geschreven door het bedrijf

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contactgegevens

  • Unit U028B Upper Rose Gallery, East Mall, DA9 9SP, Bluewater, Kent, Verenigd Koninkrijk

  • 01322 423454

4,8

Uitstekend

TrustScore 5 uit 5

179 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(179)

14.949 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Quality

Good selection, great quality clothing, easy to use website

9 februari 2024
Logo FatFace - BLUEWATER 2

Antwoord van FatFace - BLUEWATER 2

Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Beoordeeld met 5 van de 5 sterren

Always excelent services

Always excelent services. Good products.

6 februari 2024
Logo FatFace - BLUEWATER 2

Antwoord van FatFace - BLUEWATER 2

Good Afternoon Bogdan,

Thank you for taking the time to leave us a review!

I am glad to hear you have had such a positive experience when shopping with us! I will make sure this feedback is passed on, we appreciate such kind words from our customers.

We look forward to welcoming you back soon!

Kind Regards, JW

Beoordeeld met 5 van de 5 sterren

My fav store

My fav store. The staff is wonderful!

21 januari 2024
Logo FatFace - BLUEWATER 2

Antwoord van FatFace - BLUEWATER 2

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Beoordeeld met 4 van de 5 sterren

Very prompt service

Very prompt service. Great fitting pair of shorts competitive prices too.

20 januari 2024
Logo FatFace - BLUEWATER 2

Antwoord van FatFace - BLUEWATER 2

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

Beoordeeld met 5 van de 5 sterren

Excellent customer service

Store looks great and the staff are always very helpful.

23 januari 2024
Logo FatFace - BLUEWATER 2

Antwoord van FatFace - BLUEWATER 2

Hi there,
Thank you for taking the time to leave your 5* review.

We are glad to hear you have had such a lovely experience at one of our stores. We hope you love your purchase, and look forward to welcoming you back soon.

Take care. -GM

Beoordeeld met 5 van de 5 sterren

I saw the coat in store but they didn't…

I saw the coat in store but they didn't have colour or size I needed. The sakes staff checked online and found it available and gave me details I needed to find it. I ordered when I got home and the coat arrived quickly. Website is easy to use as well.

6 januari 2024
Logo FatFace - BLUEWATER 2

Antwoord van FatFace - BLUEWATER 2

Hi there,
Thank you for taking the time to leave your 5* review.

We’re so happy to hear you have had a positive shopping experience, and we hope you love your new item. We look forward to welcoming you back soon.

Take care.- GM

Beoordeeld met 5 van de 5 sterren

Great clothes great fit and quality

Great clothes great fit and quality. Staff polite and friendly.

10 januari 2024
Logo FatFace - BLUEWATER 2

Antwoord van FatFace - BLUEWATER 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Beoordeeld met 5 van de 5 sterren

Fantastic quality and hard wearing

Fantastic quality and hard wearing. Easy to mix and match items and good variety of colours that are fun and vibrant.
It’s also good being able to go to my local store and see the items before purchasing. Being able to shop online is helpful as well as being quick and easy to navigate.

6 januari 2024
Logo FatFace - BLUEWATER 2

Antwoord van FatFace - BLUEWATER 2

Good Afternoon,

Thank you for taking the time to leave us a review!

I am happy to hear you enjoy using our online service and also enjoy shopping instore with us! We really appreciate your positive feedback in regards to our overall service, we love to hear this from our customers!

We look forward to welcoming you back soon!

Kind Regards, JW

Beoordeeld met 5 van de 5 sterren

I recently visited your store in…Bluewater

I recently visited your store in Bluewater. The service was great 👍, staff very helpful and friendly. Really happy with my purchase. I then looked for further items online for gifts and really pleased with these too. Very impressed overall 😁

9 januari 2024
Logo FatFace - BLUEWATER 2

Antwoord van FatFace - BLUEWATER 2

Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP

Beoordeeld met 5 van de 5 sterren

Quality clothes

Good quality clothing and value for your money.

30 december 2023
Logo FatFace - BLUEWATER 2

Antwoord van FatFace - BLUEWATER 2

Hello there

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.

Take care, RL

Beoordeeld met 5 van de 5 sterren

Very good great clothing

Good clothing Beth happy

4 januari 2024
Logo FatFace - BLUEWATER 2

Antwoord van FatFace - BLUEWATER 2

Hello Sarbjit

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.

Take care, RL

Beoordeeld met 5 van de 5 sterren
Logo FatFace - BLUEWATER 2

Antwoord van FatFace - BLUEWATER 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Beoordeeld met 5 van de 5 sterren

Great service

Great service, great shopping experience

9 december 2023
Logo FatFace - BLUEWATER 2

Antwoord van FatFace - BLUEWATER 2

Hello Viv
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

Great purchases

I love my new clothes and boots. Everything is stylish and comfortable .

28 november 2023
Logo FatFace - BLUEWATER 2

Antwoord van FatFace - BLUEWATER 2

Hello

Thank you for your 4* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,

EP

Beoordeeld met 4 van de 5 sterren

Received my product and the staff that…

Received my product and the staff that served were good and cheerful.

22 november 2023
Logo FatFace - BLUEWATER 2

Antwoord van FatFace - BLUEWATER 2

Hi there
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

Outstanding service,Order was waiting for me to collect

Order was waiting for me to collect, straight forward in & out of shop exactly how I like it & staff were really lovely & very helpful

26 november 2023
Logo FatFace - BLUEWATER 2

Antwoord van FatFace - BLUEWATER 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Beoordeeld met 5 van de 5 sterren

Easy to order online

Easy to order online. Great communication with regards to status of my order. Click and collect very efficient at The Bluewater store.

21 november 2023
Logo FatFace - BLUEWATER 2

Antwoord van FatFace - BLUEWATER 2

Hello

Thank you for your 5* review.

I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.

Have a great day!

Take care,
EP

Beoordeeld met 5 van de 5 sterren

Easy ordering

Easy ordering - fast and efficient delivery

3 november 2023
Logo FatFace - BLUEWATER 2

Antwoord van FatFace - BLUEWATER 2

Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

Ordered click and collect

Ordered click and collect, kept advised of when it was ready. Tried it on in the shop, beautiful wide leg trousers, good to have 3 options on length!

5 november 2023
Logo FatFace - BLUEWATER 2

Antwoord van FatFace - BLUEWATER 2

Good afternoon, Anthony.

Thank you for leaving us this review about your Click n' Collect shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon either on line or in store.

Take care, JB

Beoordeeld met 5 van de 5 sterren

Lovely ankle boot

Good click and collect service ,staff always friendly and helpful .
Needed to go up in boot size

3 november 2023
Logo FatFace - BLUEWATER 2

Antwoord van FatFace - BLUEWATER 2

Good Morning
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP

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