I bought Polly Chestnut Brown bag in FatFaceStore,Bluewater(19/9/2026)The bag is H24 x W30 x D9 cms at bottom gradually narrowing to 4cm at top. It is deceptively roomy & good quality leather. Thank... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit U028B Upper Rose Gallery, East Mall, DA9 9SP Bluewater, Kent, GB
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Lees wat reviewers zeggen
I was unable to buy the Baseball Cap on line so I called into your Bluewater store and was served by Brogan. I explained my difficulty and she ordered the item for delivery back to the Bluewater sto... Toon meer
Bedrijf heeft geantwoord
Bought many times from fat face, love their products which are distinctive and fun. Had to return a couple of items due to sizing and this was easy and quick with refund processed with no hassle. A go... Toon meer
Bedrijf heeft geantwoord
Very disappointed as my initial order was completely ignored. Was suppose to receive email confirmation when to pick up. When queried was told order lost. Customer service reordered but it meant 1 i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
Unit U028B Upper Rose Gallery, East Mall, DA9 9SP, Bluewater, Kent, Verenigd Koninkrijk
- 01322 423454
4,8
Uitstekend
179 reviews
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Ordering online was easy
Ordering online was easy. Nice items. Returned a few to shop with ease. Shop assistant very helpful.
2 november 2023
Antwoord van FatFace - BLUEWATER 2
Hello
Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day!
Take care,
EP
Great service and good quality clothes.
19 oktober 2023
Antwoord van FatFace - BLUEWATER 2
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Antwoord van FatFace - BLUEWATER 2
Hello
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Quality clothes
I usually buy Fat Face clothes because although pricier than some other retailers, they are stylish and quality so last longer. Size can be inconsistent so always best to try on first. Never a problem if clothes need to be returned.
19 oktober 2023
Antwoord van FatFace - BLUEWATER 2
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Poor customer service in store
18 oktober 2023
Antwoord van FatFace - BLUEWATER 2
Hi Richard,
Thank you for leaving this review.
I'm sorry to hear you didn't have good experience in store. If you wish for us too look further into your complaint, please email us more details to customerservices@fatface.com.
Take Care
-SK
Antwoord van FatFace - BLUEWATER 2
Hello, thank you for your 5* review regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – LB
Visited the blue water branch today
Visited the blue water branch today . Very neatly merchandised and clearly price . A good range. Service from Kerry at the till was a plesure, very friendly polite and helpful a credit to the company .
21 oktober 2023
Review zonder uitnodiging
Antwoord van FatFace - BLUEWATER 2
Good morning Peter,
Thank you for your 5* review regarding your recent visit to our Bluewater store. It is great to read such positive comments regarding our lovely store crew.
Have a lovely day! LB
A great experience
My click and collect order was available to collect promptly. The member of staff who served me at Bluewater was very helpful.
29 september 2023
Antwoord van FatFace - BLUEWATER 2
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Beautiful dress
Beautiful dress, fits perfectly. Saw in store at Bluewater in the sale, but they didn’t have my size, luckily I found it online in the sale.
Very happy with purchase.
4 september 2023
Antwoord van FatFace - BLUEWATER 2
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Helpful shop assistants,,ordered and…
Helpful shop assistants,,ordered and delivered on time. Thanku
22 augustus 2023
Antwoord van FatFace - BLUEWATER 2
Hello, Thank you so much for your 5* review, this is exactly what we love to hear from our lovely customers! Have a wonderful day - KS
Lovely summer dress ready to be collected
The item was ordered on line and ready to collect quickly. No problems in collecting from chosen shop. Helpful staff.
25 augustus 2023
Antwoord van FatFace - BLUEWATER 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Love FatFace clothing
Love FatFace clothing, being older I tend to go for the long length dresses which generally rest on my knees. The quality is good and never disappoints.
24 augustus 2023
Antwoord van FatFace - BLUEWATER 2
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
One of my favourite shops.
Bluewater is my local store although I do visit several others in the south-east and they are always pretty friendly. I like the quality of chinos (straight are better than the new slim ones), tee-shirts and sweat-tops. Always pop in wherever I see a FatFace.
8 augustus 2023
Antwoord van FatFace - BLUEWATER 2
Thank you so much for your wonderful review. We deeply appreciate your comments and we look forward to seeing you again soon! - RS
Good service
30 juni 2023
Antwoord van FatFace - BLUEWATER 2
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
Antwoord van FatFace - BLUEWATER 2
Thank you for taking the time to leave a 5* review. I am so glad to read that you are happy with the quality of the items and the service you received. We hope you love your new items! Take care – LB
Staff very helpfull in finding other…
Staff very helpfull in finding other sizes in store room . Very pleasant and happy to assist
28 mei 2023
Antwoord van FatFace - BLUEWATER 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Friendly and welcoming and answered all…
Friendly and welcoming and answered all my questions very well.
21 mei 2023
Antwoord van FatFace - BLUEWATER 2
Good afternoon, FatFace customer
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bluewater store.
Take care, JB
I like the quality of your cloths
I like the quality of your cloths, my only niggle is the t shirts neck are always to big. Otherwise great.
8 mei 2023
Antwoord van FatFace - BLUEWATER 2
Thank you for taking the time to leave your review. I've passed on your feedback to our design team and hope that we can offer a 5* service in the future! Take care, CD
Antwoord van FatFace - BLUEWATER 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Easy to collect my order from store.
Easy to collect my order from store.
Pleased with items, which although early are Christmas presents for my granddaughter.
Such good sale prices could not resist.
4 mei 2023
Antwoord van FatFace - BLUEWATER 2
Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP
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