recently picked up a dress from FatFace in Bromley, and I’m genuinely impressed. The design is beautiful, simple yet elegant and it fits so comfortably that it’s perfect for all-day wear. The fabric... Toon meer
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Locatie
Wijzig locatieUnit 225B Upper Mall, The Glades Shopping Centre, BR1 1DN Bromley, Kent, GB
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Lees wat reviewers zeggen
I shop at the Bromley FatFace store. I find the staff very helpful and supportive. They adopt a positive approach and nothing is too much trouble . There is a comfortable feel about the store . The cl... Toon meer
Bedrijf heeft geantwoord
The customer service assistant (male) at the Bromley branch was so helpful and attentive. He helped me make a decision and made me feel that he was glad i purchased from Fat Face. I went to collect i... Toon meer
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The staff have been always friendly, approachable and helpful. Definitely 5☆ customer service. Some shops need to take a leaf out of their books because they have the skills yo deal with customers... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
Unit 225B Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, Kent, Verenigd Koninkrijk
- 02082 904457
4,8
Uitstekend
240 reviews
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The shop assistants at the Bromley FF…
The shop assistants at the Bromley FF shop are lovely and always very helpful!!
14 augustus 2023
Antwoord van FatFace - BROMLEY 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
I love this shop for quality and…
I love this shop for quality and customer care. The sale assistant was very helpful,explained all about return process of sales items. They opened on front of me my delivery order(don't remember that was done before) that I can try and return if something doesn't fit.
The main think they do stylish and clean changing rooms. We'll done.
7 augustus 2023
Antwoord van FatFace - BROMLEY 2
Good afternoon, Karina
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bromley store.
Take care, JB
Helpful staff
9 augustus 2023
Antwoord van FatFace - BROMLEY 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Antwoord van FatFace - BROMLEY 2
Hi Jo
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely staff.
The sales staff in the Bromley FatFace are very helpful and polite, always met with a cheery greeting.
12 juli 2023
Antwoord van FatFace - BROMLEY 2
Good morning, FatFace customer
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bromley store.
Take care, JB
Easy and pleasant transaction.
11 juli 2023
Antwoord van FatFace - BROMLEY 2
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – KS
Great experience in FatFace Bromley…
Great experience in FatFace Bromley today. The crew were fantastic and knew just what I needed. Their sizing advice was spot on! I love my new tops especially the turtle vest - it is going to be prefect for my new adventure at the turtle sanctuary. Can't wait to visit you again when I'm back in the country at Christmas. Keep being awesome MJ & Ang. What a great team.
5 juli 2023
Review zonder uitnodiging
Antwoord van FatFace - BROMLEY 2
Hello
Thank you for sharing your recent experience in one of our Fatface stores with us.
Please be assured that this will be passed onto the crew members involved for you.
Have a great day!
EP
Lovely team
Lovely team, helpful and friendly as always. Always have plenty of time to help and advise.
30 juni 2023
Review zonder uitnodiging
Antwoord van FatFace - BROMLEY 2
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Great customer experience
Had a really good shopping experience in the Bromley Store. Sandy helped me choose clothes to suit my colouring and body shape. I will definitely be going back. Thanks Sandy!
8 juni 2023
Review zonder uitnodiging
Antwoord van FatFace - BROMLEY 2
Hi Twinky
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Lovely dungarees served by a very…
Lovely dungarees served by a very helpful young man! Made my day
21 juni 2023
Review zonder uitnodiging
Antwoord van FatFace - BROMLEY 2
HI Colette thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Friendly and informative staff gave me…
Friendly and informative staff gave me advice as to how to order a product on line when the store did not have my size in the trainers I liked. The online experience was easy and the goods arrived swiftly and are of an exceptional quality and very comfortable.
31 mei 2023
Antwoord van FatFace - BROMLEY 2
Hi Roy
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
great men's checked shirts
great men's checked shirts, excellent quality, very helpful service
12 juni 2023
Review zonder uitnodiging
Antwoord van FatFace - BROMLEY 2
Hi Peter
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Really lovely service from the team in…
Really lovely service from the team in Bromley
10 juni 2023
Review zonder uitnodiging
Antwoord van FatFace - BROMLEY 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Speedy deliver and no-hassle return in…
Speedy deliver and no-hassle return in store when an item didn’t fit. Staff in store helpful as always and ordered items great quality as always
27 mei 2023
Antwoord van FatFace - BROMLEY 2
Hello, Thank you for taking the time to leave us your review. It’s great to hear that your order arrived with you so quickly and that you are happy with the service you have received. Have a Great day – KS
Sandy the member of staff was extremely…
Sandy the member of staff was extremely helpful when trying on a number of items, she went backwards and forwards with different sizes for me to try on and was honest with her opinion of what they looked like on me.
8 juni 2023
Review zonder uitnodiging
Antwoord van FatFace - BROMLEY 2
Good morning, Sharon
Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the quality and service you received. We look forward to you shopping with us again soon at our Bromley store.
Take care, JB
Great staff
Great staff, helpful and friendly always ready go the extra mile to make sure you get what you need
26 mei 2023
Antwoord van FatFace - BROMLEY 2
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
I went to FatFace in Bromley and the…
I went to FatFace in Bromley and the staff are really lovely and helpful there. I bought a lovely denim jacket and pink top.
23 mei 2023
Antwoord van FatFace - BROMLEY 2
Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your in store shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD
The style of the 3 short sleeve shirts…
The style of the 3 short sleeve shirts recently I bought are great and the shop staff in the shops I have been in are polite help my choice of shirts
22 mei 2023
Antwoord van FatFace - BROMLEY 2
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Brilliant customer service
Brilliant customer service today from Lawrence and colleague. Been trying to find a replacement for the perfect navy chinos I've had for 15 years and they helped me get the right ones. Never patronising, always supportive.
The trousers are a great fit and comfy too.
30 mei 2023
Review zonder uitnodiging
Antwoord van FatFace - BROMLEY 2
Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
Great stuff & staff!
Great stuff & staff!
I find I have more & more of my wardrobe to be FatFace & the brand deserves it as they still make great quality stuff in the world where other traditional & well known brands started cutting costs that compromises the quality. Very happy with my local branch & its staff, always attentive & friendly, always busy tidying up & helping customers - my only wish would be for the shop to be bigger & have a bigger choice of clothes and other products (although they manage to fit in a pretty decent selection already)
19 mei 2023
Antwoord van FatFace - BROMLEY 2
Hello, Thank you for your 5* review.
I am so glad to hear that you were happy with the service you have received. We hope you enjoy your new purchase.
Have a great day! KS
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