Always had good experiences with Fatface, only criticism is size 6 in quite a few styles tend to come up larger, so its hit and miss. Customer services for online and in shop purchases have alwa... Toon meer
Bedrijf heeft geantwoord

Unit LG67 & R507 39 The Hayes, St Davids Dewi Sant, CF10 1GA Cardiff, Glamorgan, GB
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Always had good experiences with Fatface, only criticism is size 6 in quite a few styles tend to come up larger, so its hit and miss. Customer services for online and in shop purchases have alwa... Toon meer
Bedrijf heeft geantwoord
I went in to see what Fatface had in their shop. Love their material and stuff. Ended up buying a fleece jumper for my daughter which was on sale. Quality of the fleece was soft and the colour was goo... Toon meer
Bedrijf heeft geantwoord
Quality: Defective material on mens FF Polo Shirt (H59-451), appeared after 1st wash , item never worn, small hole adjacent to pocket This is the second time! Quality is definitely getting worse in... Toon meer
Bedrijf heeft geantwoord
Excellent service, quick delivery and great in store service. Great lightweight down jacket with a hood - most important. I don’t wear coats when I’m driving but wanted something lightweight which was... Toon meer
Bedrijf heeft geantwoord
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit LG67 & R507 39 The Hayes, St Davids Dewi Sant, CF10 1GA, Cardiff, Glamorgan, Verenigd Koninkrijk
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Quality stuff. Staff were so friendly. Was visiting Cardiff and ended up ordering more online when I got home

Antwoord van FatFace - CARDIFF 3
The dress I ordered arrived really quickly and is perfect. Comfortable, flattering and ideal for any occasion.
Also received really friendly and genuine advice in-store.

Antwoord van FatFace - CARDIFF 3

Antwoord van FatFace - CARDIFF 3
Exceptional service from Antonia today in the cardiff branch. She was kind and went out of her way to help me. Weeks of searching without luck and she gave me sound advice. She was spot on. Thank you!

Antwoord van FatFace - CARDIFF 3
Good quality. Great designs. Good fit.
Just wish you had XXXL in store instead of having to purchase on line.

Antwoord van FatFace - CARDIFF 3
Great service from friendly helpful people. Good quality clothing. Thank you.

Antwoord van FatFace - CARDIFF 3
Not only did I surprisingly find the perfect pair of pants, which is typically so tricky as a short person, but I found several and couldn’t have had better service from Joshua, who was an absolute gem! He was very patient and even gave me travel tips as I visit Wales from the States! The epitome of customer service.

Antwoord van FatFace - CARDIFF 3
I recently visited the Fat Face store and had an exceptional experience, thanks to Alaa, one of the store’s employees. From the moment I walked in, Alaa was incredibly welcoming and attentive, offering help without being pushy. She really knows the products well and gave great recommendations based on my style and preferences.
What stood out the most was her patience and genuine willingness to assist. She went out of her way to find different sizes and styles, making sure I left with exactly what I was looking for. Her friendly attitude made the shopping experience enjoyable and stress-free.
Overall, Alaa made my visit to Fat Face fantastic. I highly recommend this store, not just for its great clothing, but for the top-notch customer service provided by Alaa. Thank you!

Antwoord van FatFace - CARDIFF 3

Antwoord van FatFace - CARDIFF 3
The quality of the purchase was excellent.
However, there were a few issues at pick up following a delayed delivery text. Fortunately my parcel was found by a determined assistant, thank you, despite being cancelled on the system.

Antwoord van FatFace - CARDIFF 3

Antwoord van FatFace - CARDIFF 3
Jumper is a gift - appears to be of lovely quality and arrived promptly.

Antwoord van FatFace - CARDIFF 3
Great service,lovely gear.
Only complaint - I was offered 10%off my order - first time shopping online. Usually buy your clothes in m& a.
Filled in email,but took too long sending my offer 10%.I couldn’t wait too long,as dress was very popular.
All three m&s in my area and their online store was completely out of stock so I came directly to yourselves, even though to shipping was quite pricie
Regards
Teresa harry

Antwoord van FatFace - CARDIFF 3
Great products and helpful staff . Delivery to the store was a little bit long but everything else fine .

Antwoord van FatFace - CARDIFF 3
Easy to order online to home or collect instore. Communication was there. Like having a browse instore too. Nice pleasant and helpful assistants.

Antwoord van FatFace - CARDIFF 3
Got served by the lovely Nicol in the Cardiff branch, so very helpful & a credit to your team

Antwoord van FatFace - CARDIFF 3
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