Always had good experiences with Fatface, only criticism is size 6 in quite a few styles tend to come up larger, so its hit and miss. Customer services for online and in shop purchases have alwa... Toon meer
Bedrijf heeft geantwoord

Unit LG67 & R507 39 The Hayes, St Davids Dewi Sant, CF10 1GA Cardiff, Glamorgan, GB
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Always had good experiences with Fatface, only criticism is size 6 in quite a few styles tend to come up larger, so its hit and miss. Customer services for online and in shop purchases have alwa... Toon meer
Bedrijf heeft geantwoord
I went in to see what Fatface had in their shop. Love their material and stuff. Ended up buying a fleece jumper for my daughter which was on sale. Quality of the fleece was soft and the colour was goo... Toon meer
Bedrijf heeft geantwoord
Quality: Defective material on mens FF Polo Shirt (H59-451), appeared after 1st wash , item never worn, small hole adjacent to pocket This is the second time! Quality is definitely getting worse in... Toon meer
Bedrijf heeft geantwoord
Excellent service, quick delivery and great in store service. Great lightweight down jacket with a hood - most important. I don’t wear coats when I’m driving but wanted something lightweight which was... Toon meer
Bedrijf heeft geantwoord
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Unit LG67 & R507 39 The Hayes, St Davids Dewi Sant, CF10 1GA, Cardiff, Glamorgan, Verenigd Koninkrijk
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Antwoord van FatFace - CARDIFF 3
I purchased a dress, it’s absolutely beautiful and true to its size. Easy ordering process, excellent service, communication and fast delivery. Thank you😊

Antwoord van FatFace - CARDIFF 3
Excellent service in the Cardiff branch today.
A item i had seen in a email to buy wasnt on the shop floor asked a member of staff
Didnt get his name sorry. Went and had a look in the stock room and found it as it had only just come in.

Antwoord van FatFace - CARDIFF 3
I simply love fatface, their clothes are so beautiful, soft and well design. I like to wear them during the whole year; spring full of flowers, nice and comfortable dresses and shirts, warm during winter… it is just my favourite shop to dress up and look good.

Antwoord van FatFace - CARDIFF 3
Love Fatface clothes and always very professional

Antwoord van FatFace - CARDIFF 3
The staff in the Cardiff Store were incredibly helpful and polite!
Nothing seemed too much trouble!
Well done!

Antwoord van FatFace - CARDIFF 3

Antwoord van FatFace - CARDIFF 3
I've bought a dress and a sweatshirt from Fat face recently and have loved both items. Quality and price are great.

Antwoord van FatFace - CARDIFF 3
I visited store to return an item purchased online. The process was quick and straightforward. The staff member who served me was friendly and processed the transaction efficiently.

Antwoord van FatFace - CARDIFF 3
First time I've ordered from fat face on line
Easy to do and prompt delivery
Satisfied customer

Antwoord van FatFace - CARDIFF 3
I received my order of 04/02/24 by post promptly. Unfortunately both items were a little too big so I visited the Cardiff store today 11/02/24. The store staff were both so helpful whilst I was trying on smaller sizes that I came away with my exchanged purchases very happy. Thank you Fat Face and thank you Cardiff Crew x

Antwoord van FatFace - CARDIFF 3
I have always felt confident when buying form fat face because of their quality in clothing and footwear, that I find stands out.
Customer service and ordering is very straightforward staff are very helpful over the phone and shopping in their shops is a lovely experience.

Antwoord van FatFace - CARDIFF 3
Simple ordering process.
Quick delivery.
Great quality products.
Many thanks.

Antwoord van FatFace - CARDIFF 3
Had a faulty catch on dog lead but paid with cash- customer services gave me £10 as a goodwill gesture. Definately buy from them again.

Antwoord van FatFace - CARDIFF 3
Beautiful top
Excellent company
Excellent customer services
Beautiful fashion item
Good value for money
Would recommend

Antwoord van FatFace - CARDIFF 3
I returned an online order to the Cardiff branch. I was unable to get a refund at the store but the manager packed up my parcel and attached a return label. All I needed to do was to take the parcel to the post office. I feel he went above and beyond to assist me.

Antwoord van FatFace - CARDIFF 3
Online order arrived quickly lovely quality & in store staff are friendly and helpful.

Antwoord van FatFace - CARDIFF 3
FATFACE, customer care is amazing, easy to get hold of, any queries they’ll sort it.The returns policy is, excellent (for me it was ordering in different sizes)The fact they, enclose a prepaid label, just demonstrates to me, they want to make a customer’s shopping experience as easy as possible.
They don’t compromise, on the quality of their clothing/products.
The Cardiff store, is welcoming, helpful, excellent location, so overall it’s a really good shopping experience.

Antwoord van FatFace - CARDIFF 3
The lady at the checkout was extremely helpful, even though the shop was busy as the January sale has just started.
The Cardiff shop was well organised and plenty of room to browse.

Antwoord van FatFace - CARDIFF 3
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