Found what I was looking for online, easy to order with a very quick delivery time. Item arrived but much too big so ordered two sizes down - took original jacket back where there was no problem gett... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit B The Orchards Centre, RH16 3QH Haywards�Heath, West Sussex, GB
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Lees wat reviewers zeggen
I was able to find three new tops for myself during the promotion (20% off I think) and the shop was well organised, I was able to try the tops on first. The sales assistant was cheerful and friendly... Toon meer
Bedrijf heeft geantwoord
Bought item online through M&S, unfortunately too big and sold out. Looked up Fatface site and found correct size at discounted price. Dispatched swiftly and delighted with purchase. Staff at Fatface... Toon meer
Bedrijf heeft geantwoord
There was 2 young lady assistants when I last shopped in store. Both where absolutely brilliant very happy to help and with a lovely smile 😊 which our days is unusual. The whole shop floor was very... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
Unit B The Orchards Centre, RH16 3QH, Haywards�Heath, West Sussex, Verenigd Koninkrijk
- 01444 416504
4,8
Uitstekend
152 reviews
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Customer service
Dreadful customer service.
Staff do not know there own returns policy.
6 januari 2026
Antwoord van FatFace - HAYWARDS HEATH
Hi there,
Thank you for taking the time to leave your review.
We will be in touch shortly to follow this up and address your concerns.
Thank you
So pleased with my snoopy socks and purchases
Went into store to collect a number of items I had ordered online and ended up purchasing some items in store too. Bargain socks in the sale. When ever I visit Fatface they have the friendliest nicest staff. Always a pleasure to visit. Love the snoopy range - tote bags, socks etc.
7 januari 2026
Antwoord van FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very pleased with my purchase in the…
Very pleased with my purchase in the sale.
I would also like to say that the staff at my local branch are always extremely helpful.
6 januari 2026
Antwoord van FatFace - HAYWARDS HEATH
Good morning, thank you for taking the time to leave your 5* review. It is great to hear of your positive experience whilst shopping with us recently. Have a great day, take care! CM
Antwoord van FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Efficient and helpful staff
25 december 2025
Antwoord van FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Haywards Heath store always a pleasure…
Haywards Heath store always a pleasure to use. Products always great quality too.
4 december 2025
Antwoord van FatFace - HAYWARDS HEATH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Easy to order online and free postage…
Easy to order online and free postage to your nearest shop job done.
5 december 2025
Antwoord van FatFace - HAYWARDS HEATH
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Great service today from Gray at the…
Great service today from Gray at the Haywards Heath branch. Very helpful.
The store was very tempting, so many lovely clothes.
I was able to use my Blue Light discount card , making me happy.
23 november 2025
Review zonder uitnodiging
Antwoord van FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Perfect jeans
I bought the carmel straight jean instore and i have to say these are my new favourite, the store assistant was really helpful and if i hadn't of asked i would never have found these great jeans, so much so i bought a second pair, having been a size 14 when i tried them they came up too big so i went for the 12, they fit perfectly and have some room to give, they are perfect with teainers or boots, yes i would recommend
20 oktober 2025
Antwoord van FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Fantastic Customer Service from REAL…
Fantastic Customer Service from REAL PEOPLE who were so kind and helpful in Store at Haywards Heath. Helped me order online too!
17 oktober 2025
Antwoord van FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Online order easy to collect
Online order easy to collect. Nice top and good quality
11 september 2025
Antwoord van FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Very helpful and efficient service
I went to pick up an order that I ordered on line. The sales assistant were really kind, friendly and very helpful and efficient.
4 september 2025
Antwoord van FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Got the item quickly and correctly.
24 augustus 2025
Antwoord van FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Helpful staff
25 juli 2025
Antwoord van FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Dress is amazing
Wow dress looks amazing will be my favourite this season dress for all occasions
Great staff really helpful and friendly lovely shop
31 juli 2025
Antwoord van FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Ease of ordering and efficient in store…
Ease of ordering and efficient in store returns service
21 juli 2025
Antwoord van FatFace - HAYWARDS HEATH
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
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