Easy yo order and quick delivery to shop of item. Staff are always helpful and pleasant to deal with and attend to a challenge and get things sorted.
Bedrijf heeft geantwoord
Locatie
Wijzig locatie40/42 Midsummer Arcade, MK9 3ES Milton�Keynes, Buckinghamshire, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Tried to purchase two item's apparently one item not in stock sent me the one item but not told which one until I complained. Why leave unavailable item's on the website be it colour or size surley... Toon meer
Bedrijf heeft geantwoord
My first visit to a Fatrace shop, this one was in Milton Keynes, and I was extremely impressed with the merchandise. The first lady I asked if I could try a dress on. She was extremely helpful and gui... Toon meer
Bedrijf heeft geantwoord
I had seen a belt I was interested in online but wasn't sure whether to order a M or L size. I thought it easier to go to a store to try them. I went to the Milton Keynes branch to ask and a really he... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
40/42 Midsummer Arcade, MK9 3ES, Milton�Keynes, Buckinghamshire, Verenigd Koninkrijk
- 01908 395297
4,9
Uitstekend
197 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Staff in store are always so friendly and helpful
I’m a regular shopper in the Milton Keynes Fatface store and every time I go in the staff are always so friendly, welcoming and helpful whenever I need anything. Today I went in looking for a new top I had seen online but was not yet out on the shop floor and Arna went up to the stockroom to find it for me. Teegan also helped me recently when I was searching for some sale items in my size, she spent ages trying to locate them online and in other stores for me - I managed to get everything I wanted in my size so I was truly grateful. I had a lovely chat with Holly too today, who is also very lovely! I don’t know the names of the other staff in the store but everyone in there is consistently so helpful whenever I need anything, aside from the being one of it favourite clothing brands, I always love going into this store!
24 oktober 2023
Review zonder uitnodiging
Antwoord van FatFace - MILTON KEYNES 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day, KS
Amazing sales team who really made us…
Amazing sales team who really made us feel welcome!!
7 oktober 2023
Review zonder uitnodiging
Antwoord van FatFace - MILTON KEYNES 2
Thank you for your 5* review regarding your recent visit to our Milton Keynes store. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB
I just love Fat Face
I just love Fat Face. The staff are friendly and helpful without being intrusive.
26 september 2023
Antwoord van FatFace - MILTON KEYNES 2
Hello
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
Take care,
EP
Our visit to FatFace Milton Keynes was made all the more pleasant of Holly who was extremely helpful & very friendly. Made a decision with her help. As always Fatface give excellent service.
Our visit to Fat Face
28 september 2023
Review zonder uitnodiging
Antwoord van FatFace - MILTON KEYNES 2
Hello, Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely weekend, KS
Great team in Milton Keynes store!
The Milton Keynes team were great! Really helpful !
8 september 2023
Review zonder uitnodiging
Antwoord van FatFace - MILTON KEYNES 2
Hello Claire
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
good quality outfit
25 augustus 2023
Antwoord van FatFace - MILTON KEYNES 2
Hello there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Cardigan looks great though I am yet to…
Cardigan looks great though I am yet to wear. 4 stars because it took too long for fatface to deliver at their store
25 augustus 2023
Antwoord van FatFace - MILTON KEYNES 2
Thank you for taking the time to leave a positive review. I am so glad to read that you are happy with the quality of the items you purchased.
I'm really sorry to hear of the slight delay to your order, I'll be sure to pass your feedback on.
Take care – LB
good quality cotton shirts fit…
good quality cotton shirts fit perfectly and bought nice colored caps.
16 augustus 2023
Antwoord van FatFace - MILTON KEYNES 2
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Wonderful service from Holly
I popped in to the store today just on the off chance as the sale was on. The store was tidy and organised and everything was easy to find. I was able to purchase two lovely dresses.
What made the visit even better was your staff member Holly who served my at the till. She was professional, friendly, positive and made each customer feel important. She is an asset to your company and should be recognised for the exceptional service she provides.
22 augustus 2023
Review zonder uitnodiging
Antwoord van FatFace - MILTON KEYNES 2
Good Afternoon
Thank you for taking the time to share your recent experience with us.
I am so pleased to hear you love your new items.
I hope you have a great day!
EP
Antwoord van FatFace - MILTON KEYNES 2
Hello, Thank you for leaving us a 5* review. We are so pleased to read you are happy with the quality of your items and that you have enjoyed shopping with us online. Take care – KS
Antwoord van FatFace - MILTON KEYNES 2
We are so pleased to hear that you are happy with your new items! Thank you for your time! - RS
Easy to order with a fast delivery
Easy to order with a fast delivery, outstanding service!!
21 juli 2023
Antwoord van FatFace - MILTON KEYNES 2
Hi Sue
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
I have no email updates on my click and…
I have no email updates on my click and collect order and I had to approach customer care to know the status and even after the response came back asking me to approach store before going for collection which was very annoying
12 juli 2023
Antwoord van FatFace - MILTON KEYNES 2
Hello, thank you for taking the time to leave a review.
I'm really sorry to hear that you were unhappy with the service you received.
Upon looking into this further, I can see that you were emailed on 14/07 and 19/07 to advise that your order was ready to collect from the store. My colleague advised you of the same when you emailed in on 19/07.
In future, please feel free to give the store a ring and they'll be happy to let you know if the order is ready. They would also be happy to hold the parcel for longer, if you are unable to collect it in the given timeframe.
All the best, LB
Antwoord van FatFace - MILTON KEYNES 2
Hi there
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
You can trust FatFace
Fatface online ordering works very well with a good online system, good communications and prompt delivery. I also experienced a return of a Garment which was very quick and easy. FatFace is a great, customer-focused company to deal with.
27 juni 2023
Antwoord van FatFace - MILTON KEYNES 2
Good Morning
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Thank you for being a loyal customer of ours!
Have a great day!
EP
Staff at the Milton Keynes store were …
Staff at the Milton Keynes store were very pleasant and customer focused.
8 mei 2023
Antwoord van FatFace - MILTON KEYNES 2
Hi Tai
thank you for taking the time to leave your 4* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered skirt from FF and was very…
Ordered skirt from FF and was very quickly delivered to my selected store.
9 mei 2023
Antwoord van FatFace - MILTON KEYNES 2
Hi Linda
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful and polite staff
Very helpful and polite staff. Easy returns and very prompt refund. No Hassle... Helpful, regular updates on my order status.. Clothes very well made and excellent quality..
17 april 2023
Antwoord van FatFace - MILTON KEYNES 2
Simple and easy. That's just how we do things around here. So pleased to hear of your positive experience whilst shopping with us! - RS
Tried to purchase two item's apparently…
Tried to purchase two item's apparently one item not in stock sent me the one item but not told which one until I complained. Why leave unavailable item's on the website be it colour or size surley in today's technology they can overcome this problem without to much effort
They must look at it from the customer point rather than what is good for them.
The members of staff who dealt with it were excellent but management need to look into improving the systwms
28 april 2023
Antwoord van FatFace - MILTON KEYNES 2
Thankyou for your review and I am pleased to hear this matter was dealt with promptly for you but am sorry that your item was not in stock. Our stock can fluctuate rapidly during sale periods and the warehouse will pick the items manually so it can take time for the online stock to reflect what we do have. However, I will of course pass this feedback on - Take care, BP
Antwoord van FatFace - MILTON KEYNES 2
Hello, Thank you for leaving us this 5* review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – KS
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.