Ordered very easily online. Next day collection from local shop. Great customer service. Both items too big so returned them and local shop reordered in correct size. Again very friendly service... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit B1 Southwalk, Rushden Lakes, NN10 6FH Rushden�Lakes, Northamptonshire, GB
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Lees wat reviewers zeggen
Although the overall shopping experience was really good I was disappointed with the style and quality of two of the items I ordered. One dress was far too full in the skirt, made me look huge ( si... Toon meer
Bedrijf heeft geantwoord
Help from Christine. Understood I had big feet. Broad shoulders from weight training!! Gave me honest feedback and advice. Managed to get a nice outfit. Well done fat face on understandi... Toon meer
Bedrijf heeft geantwoord
I like shopping at Fat Face because the clothes look good and are comfortable. The materials feel nice, too. The prices are reasonable. And, the staff are always friendly and super helpful.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.
Contactgegevens
Unit B1 Southwalk, Rushden Lakes, NN10 6FH, Rushden�Lakes, Northamptonshire, Verenigd Koninkrijk
- 01933 358738
4,9
Uitstekend
297 reviews
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Above and beyond
I recently visited Fatface in Rushden Lakes to return a jacket I ordered on line that didn't fit. I was met by a very helpful staff member called Christina who offered to order me the correct size which arrived the following day. Overall, a terrific service that went above and beyond.
21 april 2025
Review zonder uitnodiging
Antwoord van FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Impressed
A lovely, warm and welcoming store. I am new to this brand and look forward to returning soon.
28 april 2025
Antwoord van FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience. Take care, CM
Ordered easily on line and picked up…
Ordered easily on line and picked up next day from the store - could not be simpler
Beautiful leather handbag exactly as described
21 april 2025
Antwoord van FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
First class service
Excellent customer service.
Layout of store makes it easy to see items.
6 april 2025
Antwoord van FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Rushden Lakes store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Antwoord van FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon! LE
Antwoord van FatFace - RUSHDEN LAKES
Hello! Thank you for leaving your 5* review. We're so happy to hear that you had a wonderful shopping experience, and we look forward to welcoming you back soon!
LE
A lovely shopping experience
This is a really inviting store from the moment you walk in. It's a really nice layout compared to other branches meaning you are encourages to take a purposeful walk through each section, easily finding what you're looking for and being inspired by the little extras dotted around. The staff are always lovely and friendly without feeling like they are hard selling. Carly in particular always has a smile on her face!
11 maart 2025
Review zonder uitnodiging
Antwoord van FatFace - RUSHDEN LAKES
Good morning,
Thank you for your 5* review. This is wonderful to hear! We are so pleased you had a great experience whilst shopping with us recently.
Have a good day!
Take care, CT
Antwoord van FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
A fabulous choice of new clothes
A fabulous choice of new clothes. The staff were very helpful and finding my size for me was no problem. The store is clean and welcoming with great service.
21 februari 2025
Antwoord van FatFace - RUSHDEN LAKES
Hello!
Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon.
Take care, CT
Very helpful
Very helpful, friendly staff, Christine was there and supported us to find the right dress and size.
22 februari 2025
Review zonder uitnodiging
Antwoord van FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your review. I am pleased that you had a positive experience whilst visiting our Rushden Lakes store - this is great to hear and we look forward to welcoming you back soon. Take care, LE
Fantastic staff
Fantastic staff - really helpful. Super nice product. Love this store.
21 februari 2025
Review zonder uitnodiging
Antwoord van FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience, and we look forward to welcoming you back soon. Take care, LE
Great service from Christine
Great service from Christine, very friendly and helpful. I hadn’t realised the kids section was going online and Christine went to find some items I was specifically looking for. Found the perfect dryrobe and I know have a very happy child.
20 februari 2025
Review zonder uitnodiging
Antwoord van FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Staff were super super helpful and…
Staff were super super helpful and friendly - thank you
13 februari 2025
Review zonder uitnodiging
Antwoord van FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwoord van FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Had the product in the size I wanted
22 december 2024
Antwoord van FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Ordered on line for store pickup
Ordered on line for store pickup, all went nice and smooth. No problems, very happy.
11 december 2024
Antwoord van FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Antwoord van FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Best customer service!!!
I love fatface, such lovely quality clothes. However when I visited the branch in Rushden Lakes a superb lady called Carly served me. She was so patient, helpful and knowledgeable. She went the extra mile for us to check stock for our items and made great suggestions. Best customer service I've had in a very long time!! Definitely shop in the branch from now on!!
7 december 2024
Review zonder uitnodiging
Antwoord van FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Christmas shopping in store
We were Christmas shopping in the Rushden store and helped by Ash. She made product recommendations and helped us locate clothes within the store. The whole store felt very welcoming and we were very happy with our shopping experience.
11 december 2024
Review zonder uitnodiging
Antwoord van FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
Very helpful staff
I went into the store at Ruston lakes looking for a jacket, Aimee went out of her way to look through the delivery that had just arrived and found what I wanted. The staff there are amazing. Thank you
5 december 2024
Review zonder uitnodiging
Antwoord van FatFace - RUSHDEN LAKES
Hello! Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE
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