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FatFace - TOTNESReviews 

147
TrustScore 5 uit 5

4,8

12 Fore Street, TQ9 5DX Totnes, Devon, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I popped in to Fatface Totnes on Friday 22nd May and was served by the lovely Lisa, she was incredibly friendly and helpful, I love my new chinos! I always find the whole Totnes team a delight... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We visit the FatFace Totnes store 2-3 times a year on our Devon breaks - visited today and as usual the store has plenty of quality items for both men and women. We chatted with Lisa after our purcha... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Visited the Totnes store today and was greeted by very friendly and helpful lady called Kate. She helped me choose some different styles to try on and was very professional throughout. Although I didn... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Attentive staff when I collected at Totnes in Devon. Jumper is lovely and soft and the colours are fresh in appearance. Personally I didn’t like the wide sleeves and the body of the jumper was ‘boxy... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kledingwinkel
  2. Winkel in modeaccessoires
  3. Herenmode
  4. Damesmodewinkel

Geschreven door het bedrijf

FatFace is an active lifestyle clothing and accessories retailer proudly based in the UK. Born in 1988, we’ve grown from selling just a few t-shirts and sweatshirts to become one of the UK’s most iconic fashion lifestyle brands. We currently have over 200 stores across the UK and Ireland, as well as an online shop selling a wide range of womenswear, menswear, footwear, and accessories. You can shop with us in so many ways. Either head in-store, where our knowledgeable and friendly crew are on hand to offer style tips and advice, or go onto our website, www.fatface.com, where you can browse our entire range of clothing and be inspired by what’s on offer. You can also have it delivered in a way that suits you.


Contactgegevens

  • 12 Fore Street, TQ9 5DX, Totnes, Devon, Verenigd Koninkrijk

  • 01803 862272

4,8

Uitstekend

TrustScore 5 uit 5

147 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(147)

13.318 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Fast delivery to local store

Fast delivery to local store. Safer than to home!
The ladies in the store where most helpful and just lovely.

2 augustus 2023
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Antwoord van FatFace - TOTNES

Thankyou for your 5*! We deeply appreciate your feedback and we cannot wait to see you again soon! - RS

Beoordeeld met 5 van de 5 sterren

GREAT SERVICES

STAFF VERY HELPFULL

14 augustus 2023
Review zonder uitnodiging
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Antwoord van FatFace - TOTNES

Thank you so much for your 5*! We really appreciate your feedback and this will be shared with our amazing team in store! - RS

Beoordeeld met 5 van de 5 sterren

The quality of service and goods are…

The quality of service and goods are fab I’ve never been disappointedly ty

13 juli 2023
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Antwoord van FatFace - TOTNES

Thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, CD

Beoordeeld met 5 van de 5 sterren

Always very friendly and cheerful

Always very friendly and cheerful
Not pushy

11 juni 2023
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Antwoord van FatFace - TOTNES

Hi Sam
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

Perfect service,Ordered my dress on Saturday night and…

Ordered my dress on Saturday night and it arrived Tuesday afternoon ,notification of leaving warehouse to arriving at Royal Mail and a time for delivery ,perfect service by all

10 juni 2023
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Antwoord van FatFace - TOTNES

Thank you for your 5* review. I am so happy to read that you are enjoying your FatFace items. It's great that your order arrived so quickly too. We hope you continue to enjoy your shopping experience with us in the future. Take care – LB

Beoordeeld met 5 van de 5 sterren

Good all round.

Good quality, great delivery, great exchange/ returns.

5 juni 2023
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Antwoord van FatFace - TOTNES

Thank you for leaving us this review about your shopping experience, it's great reading such positive comments about the quality and service you received. Take care – CD

Beoordeeld met 5 van de 5 sterren

Lovely friendly & helpful staff along…

Lovely friendly & helpful staff along with some seasonal must haves, love the Fat Face brand.

1 juni 2023
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Antwoord van FatFace - TOTNES

Hi Louise
thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

Quality products .

Quality products .. a bit different delivery on time
Correct sizes

23 mei 2023
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Antwoord van FatFace - TOTNES

Hello, Thank you for your feedback regarding your recent purchase. I am pleased to read that your online shopping experience was a positive one and hope you look forward to shopping with us in the future. Take care – CD

Beoordeeld met 5 van de 5 sterren

Fantastic service

Ordered the wrong size for collection. Swapped in store and went home very happy. The staff could not have been more helpful.

2 mei 2023
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Antwoord van FatFace - TOTNES

Good Afternoon
Thank you for your review.

I will ensure that this is passed onto the store for you.

Have a lovely weekend.
EP

Beoordeeld met 5 van de 5 sterren

Punctual delivery to shop

Punctual delivery to shop, friendly staff.

1 mei 2023
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Antwoord van FatFace - TOTNES

Good afternoon, Dagny

Thank you for leaving us this review about your instore shopping experience, it's great reading such positive comments about the service you received. We look forward to you shopping with us again soon at our Totnes store.

Take care, JB

Beoordeeld met 5 van de 5 sterren

Timely delivery and product met all…

Timely delivery and product met all expectations 👍🏻.

24 april 2023
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Antwoord van FatFace - TOTNES

Hi Alistair,

Thank you for this review!

It's great to hear that your order arrived quickly and that you are enjoying your new purchase. We hope you continue to have great experiences with us.

Have a great day!

JH

Beoordeeld met 5 van de 5 sterren

Shop visit

Very helpful shop assistant suggesting suitable jeans and getting different sizes for me to try on .
Am very happy with my purchases

29 maart 2023
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Antwoord van FatFace - TOTNES

Good morning,

Thank you for taking the time to leave your review. I am so pleased that you received such great customer service in our Totnes store and that you found some jeans that you love.

Take care, MM

Beoordeeld met 5 van de 5 sterren

Always tempted

Fatface have great customer service and the deliveries are always very speedy. Its where I buy most of my clothes these days. My local store is small but always full of lovely things.
The staff are friendly and welcoming.

26 maart 2023
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Antwoord van FatFace - TOTNES

Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our lovely store crew. Have a lovely day! LB

Beoordeeld met 5 van de 5 sterren

Friendly staff.

Friendly staff.
Clothes comfortable and a good fit.
Love the style

24 maart 2023
Logo FatFace - TOTNES

Antwoord van FatFace - TOTNES

Thank you for your feedback regarding your recent visit to one of our stores. It is great to read such positive comments regarding our clothes and lovely store crew. Have a lovely day! LB

Beoordeeld met 5 van de 5 sterren

Item returned

Absolutely no trouble at all in returning an unwanted item. Very polite and helpful staff.

7 november 2022
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Antwoord van FatFace - TOTNES

Good Afternoon
Thank you for leaving us this review about your online shopping experience, it's great reading such positive comments about the quality and service you received.
Have a great day!
Take care, EP

Beoordeeld met 5 van de 5 sterren

Excellent customer service…

Excellent customer service in Totnes store.

22 oktober 2022
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Antwoord van FatFace - TOTNES

Thank you for your lovely review. This will be fed back to our amazing crew in store! - RS

Beoordeeld met 5 van de 5 sterren

Excellent service from store at Totnes…

Excellent service from store at Totnes . Love my new Heidi jumper 😊

14 oktober 2022
Logo FatFace - TOTNES

Antwoord van FatFace - TOTNES

Hi Anne,
Thank you for your review. I am so glad to read the positive feedback regarding your experience in-store. We hope you enjoy wearing your jumper.
Have a great day KS

Beoordeeld met 5 van de 5 sterren

Friendly helpful and knowledgable staff.

Friendly helpful staff.

28 augustus 2022
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Antwoord van FatFace - TOTNES

Hi Gina, thank you for taking the time to leave your 5* review. I am really pleased to hear that you had a positive shopping experience and we look forward to welcoming you back soon. Take care, LE

Beoordeeld met 5 van de 5 sterren

Pleasant change

What a pleasant change, the ladies in the store could not have been more helpful. My wife liked a dress unfortunately this wasn’t available in her size, however the same dress in another colour was they suggested trying this to check the sizing and then gave us all the details to order online, which we did the right size dress in the colour of choice arrived just a few days later, thank you.

5 augustus 2022
Logo FatFace - TOTNES

Antwoord van FatFace - TOTNES

Good Morning,
Thank you for your review. I am so glad to read the positive feedback regarding your in-store and online experiences.
Have a great day! KS

Beoordeeld met 5 van de 5 sterren

Totnes store EXTREMELY helpful as…

Totnes store EXTREMELY helpful as always😁

30 maart 2022
Logo FatFace - TOTNES

Antwoord van FatFace - TOTNES

Good Afternoon Gillie,
Thank you for taking the time to post a review about our Totnes store. I will have your feedback passed onto the team. I am sure they look forward to your next visit! -KC

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