Feel Good Contacts IE Reviews 

2.478
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I honestly don't know what I'd do without this company. Not only are they one of the few out there who do affordable contact lenses, but their glasses selection (with the added bonus of online tr... Toon meer

Beoordeeld met 1 van de 5 sterren

Contacts kept breaking (parts kept snapping off), even directly after buying and not slept in/eyes not being rubbed. So got in contact with them as it happened to my last few orders, and they havent e... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was delighted to chat with a real live person on the Feel Good Contacts website - on a SUNDAY no less. We ordered replacement glasses for our teen and the delivery was very quick to Ireland - less t... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Love the contacts and service. Do NOT love the gift of H*ribo gummy candy. Please..pens are practical and better for humanity than processed sugar. 🙏🏼

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Contactlenzen leverancier
  2. Brillengroothandelaar
  3. Zonnebrillenwinkel

Over Feel Good Contacts IE

Geschreven door het bedrijf


The UK’s Leading & Most Trusted Online Eye Care Retailer
Rated “Great” on Trustpilot, and awarded the Leading Online Eye Care Specialists 2025 by SME News, we are our customers #1st choice when it comes to affordable, high-quality eyewear. We believe in making eyecare affordable and accessible to all.

One-stop Shop
Whether you’re looking for contact lenses, solutions, glasses, sunglasses , prescription sunglasses, eye drops or travel eye essentials, we’ve got your back. Enjoy peace of mind with all your eye care needs in one place.

Superfast Delivery – FREE Over €59
Order in-stock contact lenses, solutions, sunglasses and eye care by 5:45pm for same day dispatch. Plus, enjoy FREE delivery on orders above €59.

Competitive Prices and Discounts
Our contact lenses are up to 50% cheaper than the high street. With us you can also enjoy up to 70% OFF designer glasses and sunglasses. As an official distributor of leading brands, you can trust in the authenticity and quality of every product.

Refer a Friend
You will get €5 OFF while your friend will enjoy 11% OFF when you refer them to Feel Good Contacts. It’s a win-win because sharing really is caring & also savings!

Automate Your Orders
Save time and skip the hassle of re-entering your contact lens prescription each month. Just opt into Auto-Replenish and leave the rest to us. Your orders will be delivered automatically and as often as you choose. On top of that, you get 5% OFF every automated order!

Customer Service Team – 7 Days a Week
Our friendly customer service team is available 7 days a week to assist with any queries. You can contact us via Live Chat, WhatsApp, email (cs@feelgoodcontacts.ie) or call us on 015143614.

Feel Good Contacts

Geschreven door het bedrijf

Competitive Prices
We offer consistently low, value-for-money prices and a hassle-free online shopping experience. We also offer a Price Match Guarantee, meaning if you find the exact contact lenses cheaper with another retailer, we'll be happy to match the price and refund you the difference.
Superfast Delivery on all Orders
Place your order before 5:45pm to enjoy Superfast Tracked Delivery on all orders for just €3.98.
Return Policy
We offer a hassle-free returns policy. Contact lenses, solutions and eye care products must be returned within 90 days of purchase, while glasses and sunglasses must be returned within 30 days.
Customer Care Service
Our dedicated customer service team is available 7 days a week (including Bank Holidays) to address any concerns that our customers might have. 
In-house Opticians
We have a team of expert opticians who boast over 11 years of optical experience. The team ensures that the information passed on to our customers is up-to-date and correct and also conducts thorough checks of glasses and sunglasses before shipping to the customers.
Enjoy BIG Discounts
Enjoy 10% OFF as a part of our welcome offer and save money on eye care. We also offer discounts of up to 20% OFF for students, teachers and health care workers.
Official Distributor of Top Brands
We source big brands directly from the leading suppliers, ensuring all our products are 100% authentic and high-quality.

Superfast Delivery

99% of our orders are dispatched the same day.

We are committed in making it fast, easy and affordable to order your contact lenses online. Order before 5:45pm for same day dispatch. Tracked delivery available - service based on items in stock.
Learn More

Contactgegevens

4,2

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,2

Alle reviews

(2.478)

355 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Great product

Great product. Have been using for years now and never had any issues and always fast delivery. Unfortunately this time they appear to have changed the courier partner to Evri, appeared to be significant delays on their side. Not a huge issue, just have to factor it in next time. Ordered 2nd of Jan and they arrived on the 12th of Jan. Which isn't bad really but it used to be much quicker.

12 januari 2026
Review zonder uitnodiging
Logo Feel Good Contacts IE

Antwoord van Feel Good Contacts IE

Dear Enda,

Thank you so much for your feedback and for being a loyal customer over the years — we really appreciate it. We’re glad to hear you’ve always had a great experience with our products and delivery.

We’re sorry for the delay you experienced this time. We are aware of some recent delays with our courier partner, and we’re actively working with them to improve delivery times. Your comments are extremely helpful, and we will take them into account as we review our delivery options.

Thank you again for your understanding and continued support.

Kind regards,
Feel Good Contacts Team

Beoordeeld met 1 van de 5 sterren
Logo Feel Good Contacts IE

Antwoord van Feel Good Contacts IE

Dear Alison,

Thank you for your review.

We’re really sorry to hear about your delivery experience. This is absolutely not the level of service we expect for our customers, and we completely understand your frustration.

We rely on our courier partners to deliver orders safely and on time, and it’s disappointing to hear that this did not happen in your case. Please know that we take this seriously and will be addressing this with courier to prevent such issues in the future.

In the meantime, we’d love the opportunity to make this right for you. We have reached out to you via email to address this matter promptly and ensure a resolution as quickly as possible.

Once again, please accept our sincerest apologies for any inconvenience caused.

Kind regards,
-Feel Good Contacts Team

Beoordeeld met 1 van de 5 sterren

Stop saying you can deliver to Ireland…

Stop saying you can deliver to Ireland in two days, you cant, at least be honest....

11 januari 2026
Logo Feel Good Contacts IE

Antwoord van Feel Good Contacts IE

Dear Customer,

Thank you for your review.

We’re really sorry to hear about your delivery experience. This is absolutely not the level of service we expect for our customers, and we completely understand your frustration.

We rely on our courier partners to deliver orders safely and on time, and it’s disappointing to hear that this did not happen in your case. Please know that we take this seriously and will be addressing this with courier to prevent such issues in the future.

In the meantime, we’d love the opportunity to make this right for you. We have reached out to you via email to address this matter promptly and ensure a resolution as quickly as possible.

Once again, please accept our sincerest apologies for any inconvenience caused.

Kind regards,
-Feel Good Contacts Team

Beoordeeld met 1 van de 5 sterren

I ordered over a week ago and still…

I ordered over a week ago and still have not received my order.

10 januari 2026
Logo Feel Good Contacts IE

Antwoord van Feel Good Contacts IE

Dear Michelle,

Thank you for your review.

We’re really sorry to hear about your delivery experience. This is absolutely not the level of service we expect for our customers, and we completely understand your frustration.

We rely on our courier partners to deliver orders safely and on time, and it’s disappointing to hear that this did not happen in your case. Please know that we take this seriously and will be addressing this with courier to prevent such issues in the future.

In the meantime, we’d love the opportunity to make this right for you. We have reached out to you via email to address this matter promptly and ensure a resolution as quickly as possible.

Once again, please accept our sincerest apologies for any inconvenience caused.

Kind regards,
-Feel Good Contacts Team

Beoordeeld met 5 van de 5 sterren

Excellent value

Excellent value, quick dispatch of the sunglasses once ordered from the website and able to track the delivery the whole time.

10 januari 2026
Beoordeeld met 1 van de 5 sterren

Over a week for delivery

Over a week for delivery. Website promises 2-3 days delivery which is a lie. This has happened on numerous occasions, I give up now. Very unreliable. Will try a different company.

9 januari 2026
Review zonder uitnodiging
Logo Feel Good Contacts IE

Antwoord van Feel Good Contacts IE

Dear Fiona,

Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent experience, and we deeply regret that our service did not meet your expectations.

We would like to investigate this further and make sure we provide a solution, but we are unable to do so at the moment because you didn't include your order number or contact information with your review.

Please email us at cs@feelgoodcontacts.ie, provide us with your registered details, and a suitable number to call you on and we will contact you back immediately.

Our sincerest apologies for the inconvenience caused.

Kind regards,
-Feel Good Contacts Team

Beoordeeld met 4 van de 5 sterren

Products great long delivery time

Products great, price always competitive and offers like free trials of new products amazing. This time delivery time was long. Ordered 30th Dec arrived 8th Jan. Order took ages to reach Ireland, An Post delivered promptly, delay was UK end.

5 januari 2026
Logo Feel Good Contacts IE

Antwoord van Feel Good Contacts IE

Dear Joanna,

Thank you for your feedback.

We're glad to hear you’re happy with our service. However, we’re really sorry to hear about your delivery experience. This is absolutely not the level of service we expect for our customers, and we completely understand your frustration.

We rely on our courier partners to deliver orders safely and on time, and it’s disappointing to hear that this did not happen in your case. Please know that we take this seriously and will be addressing this with courier to prevent such issues in the future.

If there's anything else we can improve on, please do not hesitate to contact us on our phone number: 01 514 3614 or by sending an email to cs@feelgoodcontacts.ie.

Kind regards,
-Feel Good Contacts Team-

Beoordeeld met 1 van de 5 sterren

Irish Customers Beware

Irish customers beware. UK company operating as an Irish website. Quite deceiving. You wont get any return labels and they'll make you pay to ship a package to their UK warehouse, we all know how expensive that costs. Use Vision Direct instead as they provide free return shipping and better customer care.

Reply as Edit:
I was expecting the save-face response. If you are operating to Irish customers under the Irish domain you should at the very minimum provide return labels, otherwise stay under the .co.uk domain and do not be deceitful as an Irish merchant using the .ie domain. Nobody reads your terms and policies, you know this. My review stands, go use Vision Direct as they offer the same pricing but much better shipping service.

5 januari 2026
Review zonder uitnodiging
Logo Feel Good Contacts IE

Antwoord van Feel Good Contacts IE

Dear Jay,

Thank you for sharing your feedback, and we’re sorry to hear about your disappointment.

To clarify, we do operate an Irish website with pricing shown in EUR and delivery options tailored for Ireland. However, like many retailers, our main warehouse is based in the UK. We aim to make this as clear as possible during checkout.

Regarding returns, we fully understand your frustration. At the moment, we don’t offer prepaid return labels for Ireland. This information is included in our returns policy, but we appreciate that it can still be inconvenient.

That said, we always try to help wherever possible — if you have any concern with the order, we will arrange a solution for you.

We value your feedback and will continue working to improve our service for all Irish customers.

If you need help with a specific order, please contact us at cs@feelgoodcontacts.com, and we’ll be happy to assist.

Kind regards,
Feel Good Contacts Team

Beoordeeld met 5 van de 5 sterren

Great

Ordered contacts again. Great service, , great deals, and great delivery. I come back every time. Good communication about delivery etc.

4 januari 2026
Beoordeeld met 1 van de 5 sterren

False advertising

I ordered my contact lens because the website promised delivery by the next day if ordered by 10:30 pm (I ordered around 4 pm I think). Anyway, it’s six days later and no sign of them.

It turns out the company is actually based in the UK and just has a .ie website. I wouldn’t have bothered if I knew this.

TL:DR: advertising delivery timelines you don’t have the supply chain to achieve is scammy behaviour.

28 december 2025
Logo Feel Good Contacts IE

Antwoord van Feel Good Contacts IE

Dear Jennifer,

Thank you for taking the time to share your feedback. We’re really sorry to hear about the delay and understand how frustrating this must be.

We’d like to clarify that on our Irish (.ie) website, delivery times are stated as 2–3 working days, rather than guaranteed next-day delivery.

We rely on our courier partners to deliver orders safely and on time, and it’s disappointing to hear that this did not happen in your case. Please know that we take this seriously and will be addressing this with courier to prevent such issues in the future.

In the meantime, we’d love the opportunity to make this right for you. We have reached out to you via email to address this matter promptly and ensure a resolution as quickly as possible.

Once again, please accept our sincerest apologies for any inconvenience caused.

Kind regards,
-Feel Good Contacts Team

Beoordeeld met 5 van de 5 sterren

⭐️⭐️⭐️⭐️⭐️

Super fast postage and really cheap prices! The contact lenses are amazing quality and very comfortable to wear all day. Ordering is always quick and easy, and my lenses always arrive sooner than expected. I’ll definitely be ordering loads more in 2026 and would highly recommend you give them a try

20 december 2025
Beoordeeld met 2 van de 5 sterren

Feelgood contacts used to have a great…

Feelgood contacts used to have a great delivery service, it would only take 2-3 days if you ordered early in the morning. Though recently it appears they've switched couriers and the new standard appears to be 7-9 days, while their website still states it should be with you in 3 days. I'm currently on day 8 of waiting for my delivery, and it seems as though I'll have to wait till Monday making it 11 days. Not good enough

19 december 2025
Review zonder uitnodiging
Logo Feel Good Contacts IE

Antwoord van Feel Good Contacts IE

Dear Customer,

Thank you for taking the time to share your feedback, and we’re very sorry to hear about your recent delivery experience.

We understand how disappointing it is when an order takes longer than expected, especially when you’ve previously experienced much faster delivery with us. Please accept our sincere apologies for the delay and for any frustration this has caused.

While the majority of our orders are still delivered within the estimated timeframe shown on our website, there are occasions where delays can occur due to courier capacity, peak periods, or factors outside of our control.

We would like to investigate this further and make sure we provide a solution, but we are unable to do so at the moment because you didn't include your order number or contact information with your review.

Please email us at cs@feelgoodcontacts.ie, provide us with your registered details, and a suitable number to call you on and we will contact you back immediately.

Our sincerest apologies for the inconvenience caused.

Kind regards,
-Feel Good Contacts Team

Beoordeeld met 4 van de 5 sterren

Lens solutions are priced competitively…

Lens solutions are priced competitively and arrive promptly after order is submitted.

17 december 2025
Logo Feel Good Contacts IE

Antwoord van Feel Good Contacts IE

Dear Michael,

Thank you for your feedback.

We're glad to hear you’re happy with our service. Your support means a lot to us, and we look forward to continuing to provide you with the same great experience in the future.

Please be assured that Feel Good Contacts highly values all of our customers’ feedback. We have taken your feedback and forwarded it to the respective team.

If there's anything else we can improve on, please do not hesitate to contact us on our phone number: 01 514 3614 or by sending an email to cs@feelgoodcontacts.ie.

Kind regards,
-Feel Good Contacts Team-

Beoordeeld met 1 van de 5 sterren

They said the lenses would arrive in 2…

They said the lenses would arrive in 2 days, but even after a week they still haven’t been delivered. This feels like a scam.

16 december 2025
Review zonder uitnodiging
Logo Feel Good Contacts IE

Antwoord van Feel Good Contacts IE

Dear Customer,

Thank you for taking the time to share your feedback. We are truly sorry to hear about your recent experience, and we deeply regret that our service did not meet your expectations.

We would like to investigate this further and make sure we provide a solution, but we are unable to do so at the moment because you didn't include your order number or contact information with your review.

Please email us at cs@feelgoodcontacts.ie, provide us with your registered details, and a suitable number to call you on and we will contact you back immediately.

Our sincerest apologies for the inconvenience caused.

Kind regards,
-Feel Good Contacts Team

Beoordeeld met 1 van de 5 sterren

The website says next day delivery, it’s been a week and still no sign

The website says next day delivery. I made my order 1 week today and I still haven’t received the order. Wrote to people on instant message to ask where my order is and just got a generic “well look into that”. Don’t order from here if you need your contacts within the week of ordering.

15 december 2025
Logo Feel Good Contacts IE

Antwoord van Feel Good Contacts IE

Dear Sinead,

Thank you for your review.

We’re really sorry to hear about your delivery experience. This is absolutely not the level of service we expect for our customers, and we completely understand your frustration.

We rely on our courier partners to deliver orders safely and on time, and it’s disappointing to hear that this did not happen in your case. Please know that we take this seriously and will be addressing this with courier to prevent such issues in the future.

In the meantime, we’d love the opportunity to make this right for you. We have reached out to you via email to address this matter promptly and ensure a resolution as quickly as possible.

Once again, please accept our sincerest apologies for any inconvenience caused.

Kind regards,
-Feel Good Contacts Team

Beoordeeld met 1 van de 5 sterren

Bad experience

I had a bad experience not just once, but twice. The first time, my package was lost and had to be reordered. Unfortunately, the second delivery also failed to meet the promised timeline. While I understand that a one-day delay can happen, this delivery is now almost five days late. When a delivery date is communicated, I expect it to be respected and reliable.

15 december 2025
Logo Feel Good Contacts IE

Antwoord van Feel Good Contacts IE

Dear Souad,

Thank you for your review.

We’re really sorry to hear about your delivery experience. This is absolutely not the level of service we expect for our customers, and we completely understand your frustration.

We rely on our courier partners to deliver orders safely and on time, and it’s disappointing to hear that this did not happen in your case. Please know that we take this seriously and will be addressing this with courier to prevent such issues in the future.

In the meantime, we’d love the opportunity to make this right for you. We have reached out to you via email to address this matter promptly and ensure a resolution as quickly as possible.

Once again, please accept our sincerest apologies for any inconvenience caused.

Kind regards,
-Feel Good Contacts Team

Beoordeeld met 1 van de 5 sterren

Ordered contact lenses and a week later…

Ordered contact lenses and a week later still haven’t arrived . Tried live chat to get an update . Messages were left unopened for over 30 min and then told package was with Irish An post . When I could prove it wasn’t I was then told package was in customs. Chat ended twice without my question being answered.
Would not recommend this company in the future.

14 december 2025
Logo Feel Good Contacts IE

Antwoord van Feel Good Contacts IE

Dear Kevin,

Thank you for your review.

We’re really sorry to hear about your delivery experience. This is absolutely not the level of service we expect for our customers, and we completely understand your frustration.

We rely on our courier partners to deliver orders safely and on time, and it’s disappointing to hear that this did not happen in your case. Please know that we take this seriously and will be addressing this with courier to prevent such issues in the future.

In the meantime, we’d love the opportunity to make this right for you. We have reached out to you via email to address this matter promptly and ensure a resolution as quickly as possible.

Once again, please accept our sincerest apologies for any inconvenience caused.

Kind regards,
-Feel Good Contacts Team

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