fena.co Reviews 30

Great help by onboarding team helped me set up in less than a few hours 👍👍👍👍👍🔥🔥🔥

Works well for my high risk peptide site

Exceptional service, Sensational technical support. I could carry on. Actions speak louder than words, see for yourself. These lads go above and beyond. Big time respect. 

Recently set up my own company and was faced with a lot of let downs and stress from the self claiming "traditional providers".

Came across Fena from a friends recommendation, and I couldn't be more thankful.

Everything was set up in less than 48 hours, and I had some fantastic, helpful and patient support and advice from both Hamza and Chad. Service is top tier, and everything is now running smoothly for my new business.

Abdullah and Qasim were both great in helping us with this service. For someone with not much technical knowledge they were very patient and helped until the very end. Thanks guys

Chad & Abdullah from Fena Onboarding Support are amazing people help
Me set up very smoothly for my website highly recommend so far so good!!!

Great experience with Fena Payments. Everything works fast and smoothly, and our customers are very happy with the Open Banking option. Abdullah was extremely helpful during integration — he showed us how to connect everything in just a few minutes and it was up and running right away. Highly recommended! CTL

Absolutely amazing service! After being let down by a well-known payment provider who went out of business and cost me thousands, Fena Payments stepped in and made the setup seamless. Their support is next to none always helpful, responsive, and professional. Highly recommend them for anyone in the CBD business!

Highly Recommended: Smooth Onboarding with Abdullah.

I recently signed up with Fina.co and I am beyond impressed with the level of service I received. The onboarding process was incredibly smooth, which is exactly what you hope for when starting with a new platform.

My representative, Abdullah, was exceptional—he was not only super helpful but also clearly an expert in his field. He walked me through everything with patience and ensured that every single step went through perfectly without a hitch. It’s rare to find such a seamless setup process, and I feel very confident moving forward. If you’re looking for a hassle-free experience and a knowledgeable team, I highly recommend Fina.co!

Everything works great and onboarding was easy!

Excellent communication and extremely patient and knowledgeable.

It’s honestly been a pleasure from start to finish. After suffering a couple of blows with payment providers I found Fena who, after some adjustment to the website in the advice, set up and installed everything needed for me, a couple of little inputs from my side and payments are working flawlessly! Thank you so much!

Abdullah, who is part of the support/tech team, service was impeccable, to say the least, worked through my whole site to find the issue and gave it back to me with the issue resolved ⭐️⭐️⭐️⭐️⭐️

Great service and great team! What a set of colleagues!

EASY CUSTOMER SURPPORT

I've tested a lot of payment providers over the years, and Fena Pay by Bank is genuinely one of the easiest integrations I've ever used.

The setup process was incredibly straightforward. Everything was connected and ready to accept payments very quickly, with clear instructions and no complicated technical hurdles. Compared to many other payment gateways that require endless configuration, Fena was refreshingly simple and smooth from start to finish.

What really stands out is the pricing. Pay-by-bank already offers lower fees than traditional card processors, but Fena manages to combine that with a very transparent and competitive pricing structure, which makes a real difference when you're processing a lot of transactions.

Another huge plus is the customer support. Any time I've had a question, the team has been incredibly responsive, helpful, and genuinely interested in making sure everything works perfectly. It's rare to find a payment provider where the support team is this accessible and knowledgeable.

Overall, if you're looking for a fast, affordable, and reliable Pay by Bank solution, Fena is easily one of the best options available. Simple setup, great pricing, and outstanding customer support ..exactly what you want from a payment provider.

Great system, really easy to use, low cost, reliable and their customer service is excellent, always respond very fast with a resolution.

Absolutely fantastic company. They have been so helpful and set my website payments up for me as I’m useless! They respond quickly and just cannot do enough. I’m so glad I chose to work with these guys! I feel completely supported. I don’t think I’ve ever had this level of customer service from any company before. I highly recommend working with Fena. Having someone on hand where you can run things past whenever you need to is just great, instead of sending an email and waiting 3-5 business days for a response like many other businesses! Thanks guys! :)

Absolutely amazing company!
Mr.H and Team was very helpful and it was up and running very quickly!
Thanks guys x

Beautiful humans, kind, considerate and patient!! Would highly recommend!!! Thank you!