Fenella Smith Reviews 

Beautiful red zebra print purse, arrived quickly nicely packaged

My first time shopping with you and a very impressive experience. The products are just amazing so pleased with my choices. The quality is very good and everything was well packaged. Great service, quick and efficient.

Beautiful cosmetic bag very roomy and great attention to detail well made

Quality product, fast delivery.
Happy Daughter

Emma was really helpful in getting a re placement sent out. The team have been so helpful and it’s lovely to see their repurposing scheme on items!

Love the products from Fenella Smith, being vegan I really appreciate buying 'cruelty free'. I have bought a few items but especially like their purses/wallets. I recently purchased one but was contacted by Emma who advised they were some defects to the one I had chosen and she sorted out another purse before sending out. Really friendly, helpful customer service!

I really like the quality of Fenella Smith items. The jewellery cases I've bought recently do not disappoint. Great, vegan leather in vivid colours and a good size. They will make lovely presents too.

Good, prompt despatch ,good products

Had bought a valet tray from Fenella Smith in John Lewis previously but I couldn’t find this year so ordered directly. Excellent price and service, love these little trays for jewellery etc. Had a problem with one delivered so emailed and in less than a day a new one was on its way. Great product and fab service

Ella flat lay case is stunning, lovely quality and perfect for storing my make up!

Fabulous bags and amazingly good customer service. Thank you for your recent help, Emma!
PS please get your lovely Lulu crossbody bag back in stock! Thanks x

I had a problem with a suitcase wheel and contacted Emma at fenellasmith who sorted this out in a timely manner.

I cannot recommend this Company enough for great Customer Services.

lovely bag - really fab quality. Just what I was looking for.

A fantastic smart travel set comprising of a weekend bag and matching tote handbag. Really good quality and bought during black fri sale at a significant discount, v happy with my purchase!

Lovely things. Delivered quickly and efficiently.

My order was out of stock but Emma went above and beyond to track the item down and was able to fulfil my order. I am delighted with their personalised customer service.

As always amazing products, super high quality and really affordable prices. Love this brand so much and would recommend to anyone!

Product excellent quality and arrived very quickly

Excellent product I saw this brand in Tkmaxx the Milatablet bag and really loved the craftsmanship and colour light grey it’s very unique colours.Thanks

I already have a studded black crossbody bag from Fenella Smith which I love. The only problem is it's now too small for all my stuff (it's 20cm long). I saw the same bag on the FS website and the measurements suggested that it is 24 cm long, so 4 cm longer than my one so I ordered it. I was disappointed to find that it's exactly the same size as my current one. I now have 2 the same! While I love the bag, it hasn't solved my problem of the bag being too small for all my stuff. :( That's why I've given the bag 4/5 instead of 5/5.