FHP Living Reviews 55

FHP living rental team in Westbridgford especially Alex &Libbie have guided us through quite a stressful experience with professionalism and empathy, the entire experience has been navigated with transparency and with both the owner and tenant in mind.
We are eternally grateful for the efficiency and appreciate the value of having our properties managed by FHP.
Thank you both for all your help.
Alison

Our property has been let and managed by FHP Living for the past 10 years and we have been very happy with the service we have received. The team always informs us of any property or maintenance issues and seeks our approval before going ahead with any works. Communication from Armani Rose has been consistently good and we are kept abreast of information throughout any tenancy or reletting process. The support from Alexandra with regard to recent changes to relevant legislation has also been much appreciated.

FHP have provided me with a fully managed service for over 10 years. Support with recent legislative changes has been excellent and advice regarding any leasing, tenant related issues or property repairs is always readily available. Zofia has been particularly helpful in recent months and it is much appreciated

Really clear information on what needs to be done to maintain the property whilst taking accountability for delivering on fixing any issues in a timely manner. Alex - our property manager - has been excellent throughout the whole process of listing, renting and then maintaining our relationship with our tenant. FHP and in particular Alex have made our first experience of letting a property simple and painless from start to finish.

Good quality estate agents from a Renter perspective. Very communicative, always happy to help getting problems sorted once raised.

When we had issues with one of their contractors for maintenance works, we raised with them and they got onto the contractors instantly to resolve the problem.

If you're looking to rent, I would recommend looking for a property through FHP. I've dealt with other agents and FHP from my experience are a head and shoulders above the rest.

Special shout out to Jimmy Knowles who handles the property we rent; lovely bloke, always happy to help and a credit to the company.

Jimmy has been great; really helpful and informative

I have always felt that my properties are being well managed by FHP Living and in particular with respect to the following:
1. They are meticulous in giving advice and getting my approval for any repairs over the agreed level.
2. They appear to have a large number of general and specialised contractors available to carry out work and the prices achieved seem to be very reasonable. The control and monitoring of the quality and execution of agreed repairs is impressive.
3. They are very responsive to my requirements and concerns.
4. The ongoing interaction with them functions very well and handover between FHP employees runs very smoothly in cases of absence.
5. An impressive and long record of finding suitable tenants at the best market rents achievable

We have been using FHPliving for many years and have always had excellent service. They are dynamic and proactive, always keeping on top of things.
Alexandra and the team a friendly and efficient and a joy to deal with. Cannot recommend them highly enough.

I bought a flat through FHP and have rented well with them for over six years. Their support has been particularly helpful as I live overseas - advising on rent increases and dealing with fixes/admin requirements. More recently, Toby has helped minimise gaps/fuss between tenants and facilitated local licensing requirements - the latter with support of other dedicated team members.

Helpful and efficient.
Respond quickly to ad hoc requests.

Nicola and the FHP team have been brilliant, supportive and efficient. Would recommend and will use again.

FHP staff have been tremendous in the 10 years I have been renting out my apartment. They provide a first class service and are on top of their business.

Libbie has been our Property Consultant for some time now and has always been available to deal with any queries, no matter how small or large. Her manner is professional and courteous. She has in depth knowledge of rental properties, policies and procedures. We have always had confidence knowing Libbie is on the end of the phone to support us with our properties.
Thank you Libbie and FHP Living for your continued services.

Excellent service from the whole office. Answer emails immediately and nothing is ever too much trouble, I would highly recommend! Especially Catherine Cooper and her team!

Great team. Always very attentive and professional

For over 10 years FHP have managed property for my wife and I during that time there has never been an occasion where their service has been less than excellent
Sheryl Grundy is our dedicated contact at FHP her commitment and care for our interests and those of our tenants is exemplary
We have no hesitation in commending FHP to potential landlords or tenants

Securing a tenancy with FHP has been such a straightforward and seamless process. Zofia has been super helpful along the process and is always at the other side of the phone for all my queries.

FHP are extremely professional and have catered for all my requirement's in a timely manner to my satisfaction. I can highly recommend them.
Alex who is one of my main contacts is super efficient and a pleasure to work with.

Very professional, efficient and communicative. As a landlord, Armani and the rest of the team have been great at managing properties for us

I have been dealing with FHP for many years now and have always received a first class service. They are prompt and responsive in all business dealings. A big shout out to all the staff for their continued help and support. Absolute professionals.