Field & Flower Reviews 

582
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Field and flower are truly the place to go especially when Xmas is around the corner . Products that are first class and never disappoint . Xmas Hams are a must everyone !!!! It’s fantastic to co... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Not only do Field and Flower provide exceptional quality products, but they are committed to the welfare of the land, animals and farmers which are an integral part of their products. It is so good to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I absolutely applaud and support this company. I really care about the quality of the food I eat - and I care about animal welfare and the future of the planet too. I truly believe a proper human di... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Products of usual high standard. 4 pies ordered as part of delivery. 2, disappointingly, had very short use-by dates, which has not happened before when ordering from FF. No option other than to fi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

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Geschreven door het bedrijf

We deliver award-winning British free-range meat and sustainable fish across the UK.. Delivered fresh from farm and sea to door.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

582 reviews

5 sterren
4 sterren
3 sterren
2 sterren
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4,7

Alle reviews

(582)

72 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

This is an update to an earlier review

This is an update to an earlier review. The company acted on my poor review and have done all in their power to redeem the situation. They have replaced all items that I requested (they offered to replace the whole order) and this has just been delivered. What a different experience. The packing is much improved and the dates mean I dont have to freeze everything. The weights on each package are also above the ‘paid for’ weight. they really have tried and I appreciate this. Look forward to trying the meat. A big thank you to Kim for arranging it all. That is what Customer Service should be!!!

8 mei 2024
Review zonder uitnodiging
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Antwoord van Field & Flower

I'm so glad that I could help make this a much better experience. Please be assured that your feedback has been taken to heart. I'm so sorry again that your first box didn't arrive as we and you should expect, but thank you for allowing us the opportunity to resolve this for you. I hope you'll cook up some delicious meals with it all! - Kim

Beoordeeld met 5 van de 5 sterren

Over 100 boxes of excellent produce

The produce provide by Field and Flower is of excellent quality so much so that we have had over 100 boxes since we found out about them. A special mention about Christmas, we have never had better Turkey whether it was a breast joint, a crown or a complete bird, we have had them all. The Customer Service is also excellent always available and very helpful.

29 april 2024
Review zonder uitnodiging
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Antwoord van Field & Flower

Hi Alan, thank you so much for your help in supporting free-range British farmers! Our Bronze turkeys really are gem of the season around Christmas. I'm glad to hear you've enjoyed them in every which way 😊 - Kim

Beoordeeld met 5 van de 5 sterren

Compliments to Field Flower for your…

Compliments to Field Flower for your services. The best packing of all items which were well sealed, neatly packed I have ever received since shopping online .
I did not have to sort the chicken, beef etc to pack away in the freezer
The best since I have been shopping from other suppliers.
Keep up the good work.

20 april 2024
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Hi Sandy, thank you so much! I'll be sure to pass your feedback to the operations team and they can let the packers know they're doing an excellent job 😊 - Kim

Beoordeeld met 5 van de 5 sterren

Ethical organic food at its best

I highly recommend Field and Flower for a fabulous choice of organic meat, cheeses, entrees and pantry goods. I have been shopping with them for almost two years and the food has been amazing and the customer service outstanding. I love the quality and ethical approach to farming which I appreciate as our health is directly correlated with what we eat. A huge thank you to Field and Flower for maintaining the quality of food and finding new businesses to support your standards.

28 maart 2024
Review zonder uitnodiging
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Antwoord van Field & Flower

Hi Jacquie, thank you so much for taking the time to share your kind words, as they really make our day! Thank you for your support these last two years so we can continue supporting free-range practices and farmers. - Kim

Beoordeeld met 1 van de 5 sterren

Angry and disappointed

I was seduced by the good reviews and a £10 introductory offer. I can’texpress how disappointed I am. The dates were poor and the butchery unexceptional. I ordered a wide range of meat, including bacon and also cheeses. The meat itself was tough across the range and I can get better from a supermarket although I usually go to a butcher. The biggest thing though that made me absolutely furious was the weight of virtually every item - VERY underweight even with all the packaging included. I won’t ever use them again.

28 februari 2024
Review zonder uitnodiging
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Antwoord van Field & Flower

Hi Lymat, I'm so sorry to hear of any disappointment caused by your first order with us. This is not the experience you should have expected and I can only apologise for letting you down. I've tried to find your name in our system, but haven't come up with any results so I could reach out. I'd like the opportunity to make things right, so if you could please send an email to hello@fieldandflower.co.uk for the attention of Kim, I'll be able to grab it and do all I can to help further. - Kim

Beoordeeld met 4 van de 5 sterren

Recently received my first order from…

Recently received my first order from Field & Flower, nicely packaged, delivery was prompt and the well executed.
After the very sudden demise of my 'go to' meat supplier, especially Venison, it's refreshing change to find an organisation more local than Aberdeen.

30 maart 2024
Review zonder uitnodiging
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Antwoord van Field & Flower

Hi Robert, I'm so glad to hear that your first order went well. We appreciate your support and hope to continue supplying to you for a long time! - Kim

Beoordeeld met 5 van de 5 sterren

I have tried several other companies…

I have tried several other companies more local to me, but none (l have found) can compare to the quality and ethics of Field & Flower.
Top notch meat and their sous vide range is exquisite.
My only gripe is their delicious bacon cuts all have sugar added.
Delivery and packaging is excellent too. An outstanding company. Thank you!

9 april 2024
Review zonder uitnodiging
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Antwoord van Field & Flower

Thank you Caroline for your kind words and feedback! All feedback helps us grow, so we appreciate you taking the time to share your experience with us. - Kim

Beoordeeld met 5 van de 5 sterren

Ordering was easy

Ordering was easy, came on time well packaged.
l ordered an item from the Easter specials which was a chicken cushion. It is a deboned free range chicken stuffed with sausage meat and dressed with bacon. It easily fed 4 with leftover and was wonderful in both flavour and succulent.

31 maart 2024
Review zonder uitnodiging
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Antwoord van Field & Flower

Hi Maggie, thank you so much. I'm glad the chicken cushion was a hit! You can never go wrong whenever bacon is involved, in my opinion. - Kim

Beoordeeld met 5 van de 5 sterren

Loved our Easter order and just the…

Loved our Easter order and just the right size joints for 3 of us with a little left over for sandwiches next day. Will definitely be doing this again!

29 maart 2024
Review zonder uitnodiging
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Antwoord van Field & Flower

Hi there, thank you for sharing this. Having leftovers is always a plus! - Kim

Beoordeeld met 5 van de 5 sterren

Delicious food thoughtfully delivered

Delicious food well packaged to preserve freshness and quality. The meat is fresh and tasty, I'm happy with my orders. The mutton makes a great curry 'goat'. Our Easter specials were super, the chicken was tender and well seasoned, the salmon was flavoursome and the cheeses were just right.

28 maart 2024
Review zonder uitnodiging
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Antwoord van Field & Flower

Hi there, I'm glad to hear you enjoyed your delivery and found it well packed, fresh, and flavourful! I need to try a mutton curry! It's not one I've tried cooking before myself. - Kim

Beoordeeld met 5 van de 5 sterren

Chicken Cushion

Chicken Cushion was a delicious hit and well worth the price. A little cooking instruction card would have been the icing on the cake rather than trolling the internet for cooking times!

31 maart 2024
Review zonder uitnodiging
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Antwoord van Field & Flower

HI Karenina, thanks for your feedback. If you ever need cooking instructions, you can get in touch with us. Most of the products should have instructions in the description, but being Easter this was taken down after the final order deadline. We have records of instructions though that could be helpful. I'll make note of your feedback for the future, though. I'm glad you enjoyed it! - Kim

Beoordeeld met 5 van de 5 sterren

Truly excellent service

Truly excellent service. My latest delivery dissipated after the delivery was left in view of the main road. They replaced it! Excellent customer services and truly good products.

4 april 2024
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Hi Matthew, thank you for sharing. I'm so sorry that your delivery was stolen but I'm glad we were able to help get you sorted and that you could enjoy your delivery finally. -Kim

Beoordeeld met 5 van de 5 sterren

I ordered butterfly shoulder of lamb.

I ordered butterfly shoulder of lamb.. It was worth every penny! Every one of my guests commented on its flavour .. fed eight of us with some left for the next day.. we also had chicken which was delicious!! You can really taste the difference in free range chicken from field & flower… Also arrived at the time I was told

31 maart 2024
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Hi Margaret, thank you so much and I'm glad to hear that the butterflied shoulder of lamb was a hit! - Kim

Beoordeeld met 5 van de 5 sterren

Fantastic company

Fantastic company, great free range meat at reasonable prices, very helpful and friendly customer service. I’m so glad I found them I won’t be going anywhere else now.

27 maart 2024
Review zonder uitnodiging
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Antwoord van Field & Flower

Thanks so much Julia! I'm pleased to hear you find our products and quality of service to a high standard! We're grateful for your support. - Kim

Beoordeeld met 4 van de 5 sterren

The meat was of high quality just a…

The meat was of high quality just a shame it was delivered very late on the Thursday when I needed some for tea. The meat portion advice is also very much on the tight side. I had a butterflied leg of lamb which cost over £35 which struggled to feed six which is expensive.

28 maart 2024
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Hi Mrs Wilcox, thanks so much for your review. I can only apologise for any disappointment caused by the late delivery time for your order. The delivery time is determined by the driver's route. If you would like a delivery either by or before a certain time, we can arrange for a delivery between 8AM and 12PM for an order, but this does incur and extra £3 delivery charge. Please do let us know if that's ever anything you'd be interested in.

Regarding the meat portion, I'm so sorry if our recommended portions didn't quite measure to what you were expecting. If you could please email us over at hello@fieldandflower.co.uk, we would be able to locate your account and order details so that we can feed this back to our operations and supply chain team. - Kim

Beoordeeld met 5 van de 5 sterren

Excellent online butcher

I have only been using Field and flower for a short period but will definitely continue - their meat is delicious, and the ordering process straight forward and reliable. Always good to know that the meat you buy has been ethically sourced also. I have no hesitation in recommending them to my friends and family.

29 maart 2024
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Thanks for this Kim! We appreciate you taking the time to share your feedback and I'm glad to hear that you'll be continuing with ordering from us and that you'll also recommend us to others. Do be sure they mention you at checkout if they ever place an order so that you can get rewarded for referring anyone! - Kim

Beoordeeld met 5 van de 5 sterren

Good quality meats, as always

I always enjoy the unique seasonal quality meats from Field and Flower with my family and friends during festival time.

31 maart 2024
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Hi Kit, thank you for your time and feedback. I always enjoy grabbing special seasonal products around Christmas and Easter, as well! - Kim

Beoordeeld met 5 van de 5 sterren

Easy to cook butterflied leg of lamb…

Easy to cook butterflied leg of lamb with olive oil and thyme was an absolutely delicious Easter lunch. It fed 4 with some leftover. It’s good to know that animal welfare is a priority for F&F, the quality and flavour shines through.

1 april 2024
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Hi there, thank you so much for making us a part of your Easter! - Kim

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