Field & Flower Reviews 

582
•
TrustScore 4.5 uit 5

4,7

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Beoordeeld met 5 van de 5 sterren

Field and flower are truly the place to go especially when Xmas is around the corner . Products that are first class and never disappoint . Xmas Hams are a must everyone !!!! It’s fantastic to co... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Not only do Field and Flower provide exceptional quality products, but they are committed to the welfare of the land, animals and farmers which are an integral part of their products. It is so good to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I absolutely applaud and support this company. I really care about the quality of the food I eat - and I care about animal welfare and the future of the planet too. I truly believe a proper human di... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Products of usual high standard. 4 pies ordered as part of delivery. 2, disappointingly, had very short use-by dates, which has not happened before when ordering from FF. No option other than to fi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Vleesproductleverancier
  2. ook in
  3. Boodschappenbezorgdienst
  4. Slagerij
  5. Viswinkel

Geschreven door het bedrijf

We deliver award-winning British free-range meat and sustainable fish across the UK.. Delivered fresh from farm and sea to door.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

582 reviews

5 sterren
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3 sterren
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4,7

Alle reviews

(582)

72 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent products

Excellent products excellent value great delivery of your chosen day excellent customer service they will sort any problems highly recommend quality is superb.

24 februari 2024
Review zonder uitnodiging
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Antwoord van Field & Flower

Thank you for taking the time to share about your positive experience with us so far! I'm glad to hear that you're enjoying our products and service! - Kim

Beoordeeld met 5 van de 5 sterren

Delicious

What a wonderful product. This venison was so tasty, so fresh. The venison I've been buying in M& S, does not compare. This company has my custom from now on.

20 februari 2024
Review zonder uitnodiging
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Antwoord van Field & Flower

I'm so glad we could impress you with our venison! Thank you for taking the time to share your positive feedback as it really does make our day! - Kim

Beoordeeld met 5 van de 5 sterren

Big thank you for Kim.

I would like to say big thank you for
Kim
Senior Customer Service Assistant
Field & Flower
Very profesional help with my issue.

14 februari 2024
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

I'm so glad I could be of help! Thank you for taking the time to let us know about your issue so that we can report it and make improvements for the future. - Kim

Beoordeeld met 5 van de 5 sterren

Love Field and Flower food

Love Field and Flower food. I regularly make my main meat order with them. Their meat is far superior in taste to regular supermarkets, and it is so good to know about the UK farms that they come from. I am much happier knowing that the animals are reared well. The pies are also a real treat. Customer services is second to none. Very happy customer.

12 februari 2024
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Thank you so much for taking the time to share your experience with us Caroline. I'm so glad to hear it's been positive and we appreciate your support! - Kim

Beoordeeld met 5 van de 5 sterren

The Meat and Service is 5 Star.

The Meat is unmatched and still affordable for my family of 6. I feel happier knowing that the meat is grass fed/free range and I have to say that the Customer Service is amazing. They are always quick yo reply, willing to help and friendly. 5 Stars 🌟

7 februari 2024
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Thank you so much for taking the time to share your kind words! I'm glad to hear you're enjoying your deliveries from us, Jess! - Kim

Beoordeeld met 1 van de 5 sterren

They delivered rotten meat (twice!!)

I ordered some Diced venison, all of them came out to be rotten. Not even bad meat it was honestly rotten because the smell was that bad

Update: after them making me look stupid by making me empty the rotten packet to take photos for nothing I had told them to cancel my orders, then they asked for a confirmation email which I missed. I am partly to blame for missing that email but it is very obvious I wanted to cancel especially after what had happened they should have just canceled it now the meat came rotten again. I had given them explanations of why it mightve came rotten but the seem to show zero accountability I wish this platform allowed me to show photos. But now I called the bank to block them so ya atleast I won't lose any more money and time of them

6 februari 2024
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Hi Vinayak, really sorry to hear about your recent experience with the venison. My manager has been in contact with you since, where she is investigating this further.

Beoordeeld met 5 van de 5 sterren

I've been a Field and Flower Christmas…

I've been a Field and Flower Christmas customer for a few years now and I can honestly say I've never been let down. The turkey we've brought has always turned out perfectly and all present have always complimented it. When combined with the pigs in blankets and stuffing balls visitors think I'm some sort of kitchen deity...

25 december 2023
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Thanks so much for taking the time to share your positive experience with us Rob! Our Christmas products are always much anticipated, even by the staff! - Kim

Beoordeeld met 5 van de 5 sterren

Christmas deliciousness

So so glad we did the Christmas delivery. The turkey crown was so easy to cook and super delicious- we ate it all so I'll need to order a bigger one next time so we have leftovers!! Delivery great as always.

21 december 2023
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Hi there,
Thank you for the wonderful feedback! We're delighted to hear that the Christmas delivery was a success and that you enjoyed the turkey crown. We look forward to serving you again, and feel free to order a larger one for those coveted leftovers next time!

Kind regards,
Molly

Beoordeeld met 5 van de 5 sterren

Loved our Christmas delivery and…

Loved our Christmas delivery and enjoyed the meal even more knowing we were supporting small businesses and ethical farmers.

21 december 2023
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Hi Emma,

Thank you so much for taking the time to leave us a review! We truly appreciate your feedback.

Beoordeeld met 4 van de 5 sterren

Quality great, more instructions needed!

Quality of food great along with the delivery. My only feedback would be it would be great if cooking instructions were provided for accompaniments (like pigs in blankets & stuffing), as well as for the main (meat) event.

23 december 2023
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Hi Lisa,

We appreciate your kind words and are grateful for your support. Thank you for leaving us a review!

Beoordeeld met 5 van de 5 sterren

The taste is just great.

19 december 2023
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Thank you so much for taking the time to leave us a review! We truly appreciate your feedback.

Beoordeeld met 5 van de 5 sterren

Christmas made !

Christmas is a joyous, but also stressful time with all the food preparation. F&F made it all so simple and delicious with my delivery on time on our agreed delivery date, and supplied excellent, top-notch produce. Whether it was meat, or fish, or all the trimmings and cheese, everything was supplied by F&F in excellent condition and very fresh.

22 december 2023
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

We're thrilled to hear that you enjoyed your experience with us. Your review means a lot to our team.

Beoordeeld met 5 van de 5 sterren

Great value Christmas cuts

The whole family enjoyed delicious Christmas cuts from Field and Flower this year, alongside many, many pigs in blankets! The order arrived as expected, with simple tracking on the day so we knew it was coming and the food field and flower provide is top notch quality

23 december 2023
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Hi Laura,
Thank you so much for taking the time to share your positive experience with Field and Flower on Trustpilot! We're thrilled to hear that your family enjoyed our Christmas cuts and the abundance of pigs in blankets.

Your feedback means a lot to us, and we're grateful for your support. If you ever have any more comments or suggestions, feel free to reach out. We look forward to serving you again in the future.

Wishing you a fantastic year ahead!

Beoordeeld met 5 van de 5 sterren

Christmas 2023. The food as usual was first class

The food as usual was first class. The team keeps in touch. The order is well packed and delivered as promised. I don’t think that can be topped to be honest. So a big thank you to all of you and your suppliers.
To a good year in 2024 from Margaret and son Stuart Foster.

PS The only small disappointment was the stuffing balls were extremely wet and unusable.

25 december 2023
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Hi Margaret,

Thank you so much for your kind words and for sharing your experience with us. We're thrilled to hear that you consistently enjoy our first-class food, appreciate the communication from our team, and find the packing and delivery reliable.

Your feedback is invaluable to us, and we're genuinely sorry to hear about the issue with the stuffing balls. We understand the importance of every item meeting our high standards, and we apologise for any inconvenience caused.

Once again, we truly appreciate your feedback and your support. Wishing you and your family a wonderful 2024 filled with delicious meals!

Beoordeeld met 5 van de 5 sterren

Products well packaged to keep them…

Products well packaged to keep them from contacting each other. Kept cool with ice packing. Products themselves in excellent condition!

21 december 2023
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Hi David,

Thank you for your positive feedback! We're thrilled to hear our well-packaged and cool-shipped products arrived in excellent condition. Your satisfaction is our priority, and we look forward to serving you again.

Beoordeeld met 5 van de 5 sterren

Field and Flower delivered a fantastic…

Field and Flower delivered a fantastic feast for our Christmas meal. Our guests were delighted with the banquet. As always the quality was exceptional. Thank you

25 december 2023
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Hi Samantha,

Thank you for your kind words! We're thrilled you enjoyed your Christmas feast, and we appreciate your ongoing support. Here's to more delightful meals ahead!

Beoordeeld met 5 van de 5 sterren

Fantastic quality food!

Fantastic quality food, from pies and cheeses to exceptional meats, including an amazing turkey, all delivered on time!

22 december 2023
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Hi Karl,
Thank you for your glowing review! We're delighted you enjoyed our range of quality foods. Your satisfaction means a lot to us. Here's to more delicious meals in the future!

Beoordeeld met 5 van de 5 sterren

Great customer service

I’ve used field and flower for several years and have always been pleased with the quality of the produce and the service. Recently I noticed that there had been a glitch on my payments. I contacted customer services who resolved the issue speedily and efficiently

18 januari 2024
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

Hi Angie,

Thank you for your continued support! We're delighted you've been pleased with our products and service. Apologies for the payment glitch, and we're glad our customer service team could swiftly resolve it for you. Your satisfaction is our priority.

Beoordeeld met 5 van de 5 sterren

Recommend Highly

Field and Flower produce high quality meat and fish all year round. My delivery is always by the same courier who is polite and delivers with care. Christmas can be an especially a stressful time however knowing I can rely on a high quality product , delivered at a time of my choosing is excellent. I highly recommend them.

22 december 2023
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

We appreciate your kind words and are grateful for your support. Thank you for leaving us a review!

Beoordeeld met 5 van de 5 sterren

Totally reliable in every way!

Our delivery was prompt and on time and the contents of our box were, as usual, superb. Thank you to you all.

22 december 2023
Review zonder uitnodiging
Logo Field & Flower

Antwoord van Field & Flower

We're grateful for your feedback and are delighted to know you had a great experience. Thank you for the review!

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