Website is misleading. Sent me something I did not want and would not take it back. Super scammy pricing and shipping.
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Lees wat reviewers zeggen
Like the convenience of being able to order Biomed Gastroease online n shipped to USA especially got free postage last year. Could not ordered it online from you this time but your staff called back... Toon meer
Wonderful customer service… Answered all my questions. Online order still showed provacsin can be ordered. Missed out on a chance to buy somewhere else that had it in stock. Now no suppler has it av... Toon meer
I placed the order online. The site is easy to navigate, easy to read etc. Offers for discounts are subtle. I have used them for walk in orders for years but my health has declined. The online system... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
With the modern world looking for education on preventative and alternative medicine, Finlandia strives to be a place for all your health needs. Finlandia is your ‘One Stop Health Shop’ with professionals from all modalities on staff. We offer services ranging from one on one consultations to general questions about supplements, herbal medicine, and pharmaceuticals to online shopping. Our mission is to help our customers attain optimal health and vitality through great customer service.
Contactgegevens
1111 West Broadway, V6H 1G1, Vancouver, Canada
- 6047335323
- hello@finlandiahealth.com
- finlandiahealthstore.com
3,7
Gemiddeld
757 reviews
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Products out of stock - delays
Reliable, generally helpful, honest. But it took far too long to advise me that the items were out of stock. A further 2 weeks wait for arrival to me meant overall wait time was 32 days. FAR TOO LONG. You did competing price reduction.
3 december 2022
Great online flexible service
Great online flexible service - always trying to make things work for customers. Thank you!
30 november 2022
No honest messaging/ slow to respond
Received a “Black Friday” email from Finlandia. Made a purchase and received a note that I would be contacted by email with the following; a) confirmation of purchase; and b) notice when my product could be picked up from the store. Nothing happened. After numerous attempts to contact orders@Finlandia I received an email stating that the product I ordered was “out of stock.” It’s December 2nd and still no word. My credit card payment went through - they have my money so where is the product.
21 november 2022
Quick and efficient service
Quick and efficient service. I have ordered from Finlandia many times and always found this to be the case.
21 november 2022
I have always had a very pleasant…
I have always had a very pleasant experience shopping at Finlandia
If you email for questions they are fantastic in getting back to you. They have great products for humans, dogs and horses.
27 november 2022
Finlandia has everything I need Finlandia has everything I need and…
Finlandia has everything I need and they mail it out quickly as well. They even have hard to find products. I’m always pleased with my order. Thank you
1 december 2022
Amazing sale prices for Black Friday.
25 november 2022
Hawthorn
Still have not received confirmation of purchase. Neither have the goods arrived. But you took the money.
26 november 2022
I ordered on 25th today is the 30th I…
I ordered on 25th today is the 30th I haven’t received or heard anything.
Yet received this to rate your service. Lol
30 november 2022
Very impressed once again.
Very impressed once again with the prices, website and overall response times at each step of the process. A+ from this long distance customer.
30 november 2022
Poor communication on product tracking
I received an email indicating that the product I ordered was delayed due to supply issues. The next email 4 days later asked for a review when I had not received the product. I checked my community mailbox most days except the one day when the product arrived (with no notification). The product is a probiotic which should be kept at room temperature. Unfortunately, the overnight temperature dipped below freezing. The product is expensive and I'm concerned about the impact of freezing temperatures. The online department did not return my call requesting the delivery date. The customer service group did not know the impact of freezing on the product and referred me to the company providing the product. All in all not a great customer experience.
24 november 2022
Fast and efficient.
26 november 2022
I have always found the staff at…
I have always found the staff at Finlandia to be very knowledgeable and helpful with any questions I have about products I am interested in.
22 november 2022
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