Upon initial assessment, we had First Stop create a warm roof system. The team that came to do the install worked very hard, under difficult circumstances. We were also impressed by how clean and tidy... Toon meer
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Harrison, was brilliant from start to finish. He was friendly, incredibly knowledgeable and we felt we were in safe hands. Having just bought the home in March, the full roof health check made us awar... Toon meer
Bedrijf heeft geantwoord
Excellent work from First Stop, after three visits problems are all resolved. Moisture levels in loft down to very acceptable levels. Insulation doing its job and the roof treatment has sorted out t... Toon meer
Bedrijf heeft geantwoord
The 2 x groups of installater teams, Robert Crick Teddy Carl & Lee and the other group worked professionally to install windows at Dagenham East. They arrived in time and worked non stop to finish... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
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You’ll find we’re very different from your typical hard selling home improvement company. No hard sell tactics, ever! Straight forward pricing and a choice of high quality products that won’t overwhelm you. Making your home more valuable, beautiful and energy efficient is the purpose of our work. Whatever your home improvement dreams, our professional assessors will help you design a solution that meets your needs both aesthetically and functionally. They’ll also give you a free written estimate that describes your project in detail. We also offer a completely free property assessment and give you a detailed report on how to improve the energy efficiency of your property. Being a one-stop shop and can take care of all facets of your home improvement project, why juggle multiple contractors!
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4,9
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115 reviews
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Excellent service from initial contact…
Excellent service from initial contact to installation. Installation carried out by Mike Taylor Ref 142834, very professional service, Would recommend the company.
7 september 2026
Review zonder uitnodiging
Loft Insulation & boarding
I'd been thinking I needed to sort my scant loft insulation for some time and was contacted by FirstStop Home improvements. After a thorough assessment and no pressure or pushy salesmanship by a very polite man (sorry can't remember your name), agreed to them going ahead with a full Super quilt lining, timber treatment, removal of absolutely loads of thin old ply & junk boarding, plus the spent rock wool type insulation that must have been up there for years, and installation of some new Earth wool and a significant new boarded out area. I couldn't have been happier with the work Bob and Robby did. It was an awful job especially in the heat but they both worked above and beyond to get it done. They even took out a redundant water tank which has created so much space and literally van loads of rubbish. It took multiple visits but they always left the place as tidy as when they arrived and I'm super happy with the finished result. Thank you so much. Highly recommended. I can't seem to find a place to upload a video, but it's a serious transformation. Roll on the winter 😉
20 augustus 2026
Review zonder uitnodiging
First class service
From the initial contact, the survey and quote to the arrival on time of the installation team everything went well. The surveyor spent three and a half hours measuring and checking and then discussing all the findings, with no pressure to accept the initial quote. I must say the installation team were very neat and tidy.
17 juli 2026
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Jade Downs the engineer arrived within…
Jade Downs the engineer arrived within hours of being requested.
He was friendly,competent and solved the problem within ten minutes.
I was very impressed with the results.
8 juli 2026
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Had a very nice man Jamie come round on…
Had a very nice man Jamie come round on 11 June 26.
He was very kind, polite and very efficient.
He went into the loft space and was appalled by what he saw which another company had done.
He gave me a price, and it had to be done, so I excepted and the work will be down asap.
Thank you Jamie
11 juni 2026
Review zonder uitnodiging
Pete and Fraser are professional
Pete and Fraser are professional, efficient and very informative.
Also friendly and helpful. They did a great job and tidied thoroughly.
22 mei 2026
Review zonder uitnodiging
EXCELLENT SERVICE…
Excellent service and fantastic customer care. I have had the loft insulation since September, and it is very warm, and a great investment.
Any issues or queries, the company is always available to kindly assist and that wonderful after care, makes a huge difference.
Highly recommend!
19 september 2025
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The gentleman was really helpful and…
The gentleman was really helpful and brilliant on he’s job he’s name is Jade Downs, service engineer
27 november 2025
Review zonder uitnodiging
The 2 window installers ( Robert Crick…14
The 2 window installers ( Robert Crick and Ben Bushell) arrived at the time they gave and did a good job on fitting my 2 wiindows. They were courteous and polite throughout the installation and cleaned up all the mess afterwards.
14 november 2025
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The technician who made the assessment…
The technician who made the assessment was careful, polite and professional.
14 november 2025
Review zonder uitnodiging
Good experience
I had Matthew attend to complete a loft check up. He explained what was working well and what wasnt. Very pleasant experience and look forward to seeing him again in the new year when my situation is better.
22 oktober 2025
Review zonder uitnodiging
Antwoord van First Stop Home improvements Ltd
Hi Carol,
Thank you for your kind words, we’re really pleased to hear you had a positive experience with Matthew. He’ll be delighted to know his visit was helpful and informative.
We truly appreciate you taking the time to share your feedback and look forward to seeing you again in the new year when the time is right.
Warm regards,
Dom@FirstStop
Roof Installation …
Installation of the insulation was excellent carried out by three hard -working guys.
Follow up visit was prompt and my mind was put at ease about any uncertainties.
Would recommend this company to anyone who is considering roof insulation.
21 oktober 2025
Review zonder uitnodiging
Antwoord van First Stop Home improvements Ltd
Hi Mrs Coates,
Thank you so much for your lovely feedback, it truly means a lot to us. I’m so pleased to hear you were happy with the installation and that our follow-up visit helped put your mind at ease.
The team will be delighted to know their hard work was appreciated. We take great pride in providing a professional, friendly service from start to finish, so your recommendation really does make all the difference.
Thanks again for choosing us, it’s been a pleasure working with you, and we’re always here if you ever need anything in the future.
Warm regards,
Dom@FirstStop
Re Test completed by Matt
Re Test completed by Matt, Results are better than we expected and now much happier knowing our home is properly insulated
17 oktober 2025
Review zonder uitnodiging
Antwoord van First Stop Home improvements Ltd
Hi Arthur,
Thank you so much for taking the time to share your feedback following the test completed by Matt. We’re absolutely delighted to hear that the results exceeded your expectations and that you’re now feeling the difference in your home’s insulation performance.
It’s always a pleasure to know that our work delivers not just technical results, but also real comfort and peace of mind for our customers. Matt and the team take great pride in their work and attention to detail, so your kind words will mean a great deal to them.
Proper insulation is one of the most effective ways to improve energy efficiency and maintain a comfortable home environment throughout the year, and we’re thrilled that you can already see and feel the benefits.
If you have any further questions, need advice on ongoing care, or would like us to review any other part of your property in the future, please don’t hesitate to get in touch. We’re always here to help and support you long after the job is complete.
Thank you once again for choosing First Stop Home Improvements. We truly appreciate your trust and are so pleased to have helped make your home warmer, more efficient, and more comfortable.
Warm regards,
Dom@FirstStop
Free Loft Assesment
Had a lovely young man round to complete a loft assessment today. Very comforting and informative, weve had bad experiences before, but he was refreshing and a credit to the business
16 oktober 2025
Review zonder uitnodiging
Antwoord van First Stop Home improvements Ltd
Hi,
Thank you so much for taking the time to share your wonderful feedback about your recent loft assessment. We’re truly delighted to hear that you had such a positive experience and that our assessor made you feel comfortable, informed, and well looked after throughout the visit.
We completely understand how important trust and professionalism are, especially after you’ve had less-than-ideal experiences in the past. It means a great deal to us that our representative helped restore your confidence, we genuinely believe that honesty, transparency, and care should come before anything else in this industry.
Our team takes great pride in offering clear advice, respectful service, and a no-pressure approach. It’s all about making sure homeowners like yourself feel reassured and fully informed every step of the way. We’ll be sure to pass your kind words on to the young man who carried out your assessment ,he’ll be thrilled to know that his efforts made such a positive impression.
If you have any follow-up questions or need further guidance about your loft or home insulation, please don’t hesitate to reach out. We’re always here to help, and it’s our absolute pleasure to serve you.
Thank you once again for choosing First Stop Home Improvements, we’re so pleased to have earned your trust and look forward to supporting you again in the future.
Warm regards,
Dom@FirstStop
Loft Assesment
Matt from First Stop came round to assess the loft at my mums house.
Fantastic free service, explained everything to the both of us and made sure we understood everything.
Thankfully all in order
13 oktober 2025
Review zonder uitnodiging
Antwoord van First Stop Home improvements Ltd
Thanks so much for the lovely review! We’re thrilled to hear Matt from First Stop delivered a fantastic free service and took the time to explain everything clearly to you and your mum. Delighted everything’s in order. If you ever need anything else—advice, a re-check, or future upgrades—we’re only a call away. Thanks again for choosing us!” Warm wishes, Dom@FirstStop
Lovely people
I was advised to remove my spray foam, due to issues in the loft and surrounding spray foam itself. All the staff and workers have been lovely, they worked tirelessly in very hot conditions couldn't be happier with the outcome.
11 oktober 2025
Review zonder uitnodiging
Antwoord van First Stop Home improvements Ltd
Thank you for sharing your experience and for trusting us with the spray-foam removal. We’re really pleased to hear the team were friendly, professional, and worked tirelessly—especially in the heat—to get everything sorted. It’s great to know you’re happy with the outcome. If you have any questions about aftercare or would like us to check anything in the loft over the coming weeks, we’re only a call away. Thanks again for choosing us! Best wishes, Dom@FirstStop
Harrison is a testament to the company
Harrison, was brilliant from start to finish. He was friendly, incredibly knowledgeable and we felt we were in safe hands. Having just bought the home in March, the full roof health check made us aware of some concerning historic moisture issues, which we wouldn’t have known about if the company hadn’t had reached out. Harrison spent the best of part 2 hours going through matters in detail, showing us problematic areas and providing the best course of action/solution and suggested the most cost effective approach possible. Very appreciative of his time and advice (and everyone I’ve dealt with to date)! Thank you Harrison! - Emma
10 oktober 2025
Review zonder uitnodiging
Antwoord van First Stop Home improvements Ltd
Hi Emma,
Thank you so much for the fantastic review, what a pleasure to read! We’re thrilled to hear Harrison looked after you so well. He’s passionate about making roof health checks clear and useful, so we’re glad his two-hour walkthrough helped uncover the historic moisture issues and map out a practical, cost-effective plan.
We really appreciate your trust, especially so soon after moving in. If you’d like us to schedule the recommended works, or if any new questions pop up as you settle in, we’re here to help.
Thanks again for choosing us,and for the shout-out to Harrison and the team! 🙌
Best wishes,
Dom@FirstStop
Insulation top and Bottom
Had im roof insulated by first stop they did a fantastic job. Upon coming back at my request to check it, they found my fiberglass was covered in mould and is being replaced. Couldn't recommend first stop enough to anyone who needs insulation, price and workmanship has been amazing.
8 oktober 2025
Review zonder uitnodiging
Antwoord van First Stop Home improvements Ltd
Thank you so much for the fantastic feedback! We’re delighted you’re happy with the insulation work and we’re really glad you asked us back to check things over. During that visit we identified mould affecting the existing fibreglass and moved quickly to arrange replacement, so your loft stays healthy and performs as it should.
Your recommendation means a lot to us. If you need anything else,aftercare advice, a future check-up, or support with ventilation,just let us know. Thanks again for choosing First Stop!
Punctual and informative
Assessor arrived on time, equipped with knowledge and all the tools he needed. Very thorough assessment and explained all the findings in a way we would understand.
7 oktober 2025
Review zonder uitnodiging
Antwoord van First Stop Home improvements Ltd
Thank you so much for your kind words and for taking the time to share your experience. It’s great to hear that our assessor arrived promptly, was well-prepared, and provided a thorough and clear explanation of the findings.
We’re delighted to know the team is upholding the standards we set as a company, your feedback helps confirm that our commitment to professionalism and customer care is being reflected in our service.
We truly appreciate your trust and support.
Kind regards,
Dom@FirstStop
Spray foam removal from loft 63 square…
Spray foam removal from loft 63 square m2. The surveyor was very helpful explaining everything clearly and also advised I get a EPC certificate to add value to my house as I don’t have one currently.
1 oktober 2025
Review zonder uitnodiging
Antwoord van First Stop Home improvements Ltd
Thank you for sharing your experience with us, we’re delighted to hear that our surveyor was helpful and provided clear, valuable advice during your spray foam removal assessment.
Spray foam insulation can indeed be an effective solution when installed strictly in accordance with the certification it upholds. Unfortunately, this isn’t always the case, which is why we’re pleased we could assist you in addressing the issue properly.
It’s also great to hear that you’re considering obtaining an EPC certificate.
We truly appreciate your feedback and are glad we could help you move forward with confidence.
Kind regards,
Dom@FirstStop
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