First Stop Home improvements Ltd Reviews 

First Stop came and removed the Foam from the inside of the Roof ,The Crew were so good left it all Clean and took all the Rubbish away I would Recommend them to anyone

The 2 x groups of installater teams, Robert Crick Teddy Carl & Lee and the other group worked professionally to install windows at Dagenham East. They arrived in time and worked non stop to finish the job by 16:30 hrs.They were friendly and left the property in neat and tidy condition. Highly recommended.

All done clean and tidy. Follow up confirmed moisture and insulation improvement.

Upon initial assessment, we had First Stop create a warm roof system. The team that came to do the install worked very hard, under difficult circumstances. We were also impressed by how clean and tidy they were. Since then they have returned to retest our lofts. And we are pleased to see our issues we had prior to the install have been resolved and our moisture reading are within the correct parameters. We would very much recommend First Stop for any insulation needs.

the crew were very good left clean when job was done they were very helpful and all the rubbish was taken away they did not stop and it was a very big job and with the heat over the 2 days they did very well thank you

Harrison Layland viewed our home and gave a very good quote which we accepted on the spot. The work was done quickly - warm roof system - insulation. The work has been re-inspected and the results are good.
A saving on heating of £40 per month over the period November 2024 to March 2025, as compared to the previous year. I fully recommend First Stop for any insulation needs.

Harrison came out to review the state of our loft insulation. He was very thorough and tested everything and gave us a complete bill of health. We were impressed by his knowledge and learned a lot as he checked things. Although we did not need any further insulation I would certainly approach the company again if and when we need building help in the future.

I was pleased with the efficiency of the initial survey and the explanation of how the insulation could be upgraded. Moisture in the loft was an issue, although I was not aware of it. I was aware of concerns with foam insulation sprayed on the inside of the roof. Two guys visited and this was all removed. The timber work was treated and SuperQuilt Blanket insulation with vents was stapled on the inside of the roof. It took about a day and a half. The larger amount of time was the foam removal. The original assessor, on a return visit, was able to register a 15% to 0% drop in the fibreglass moisture content. The wooden frame moisture had dropped from 7 to 6

First stop did an absaloutley fantastic job, on our roof, with our chimney and finally insulating our loft. House is significantly warmer when the heating is off. Energy bills have been cheaper. We couldn't recommend first stop enough for any roofing or insulation work.

Lads did an outstanding job, they were done in only a day. Ceilings are all intact lol. House has been warmer and more efficient since. Issues in our loft I.e moisture have been resolved. I would very much recommend first stop for insulating your home.

We are very happy with the loft and eaves insulation that First Stop provided. I was particularly impressed with workman. The fibre glass moisture level has dropped to zero and it looks really good

Very happy with the service provided by first stop. My Installers were very clean and tidy. The issues in my loft are on the mend and being resolved. Would very much recommend to anyone, couldn't be happier.

The installation process was very smooth and the area was left clean and tidy. Since the installation, the temperature in the loft has remained steady and we have noticed a drop in our fuel/heating usage. I would certainly recommend them!

Excellent work from First Stop, after three visits problems are all resolved. Moisture levels in loft down to very acceptable levels. Insulation doing its job and the roof treatment has sorted out the moss and the roof now looks new.
Customer satisfaction from myself is five star.
They do need to work on the first contact with the receptionist who can sometimes be abrupt and defensive. Once referred to the relevant manager, all is resolved.

Harrison visited to discuss inspect the loft very friendly and approachable. Delivered the results very nicely and provided a very acceptable quote with help from Farhan.

Would definitely recommend

The experience I have had and received from all the staff at First stop home improvements has been above and beyond. Harrison has come to retest after a very successful insulation install, and explained in great detail and shown us how the products used have corrected the issues we had.

We had a mixed experience ,the explanation about what would happen with the work and how it would improve our insulation was excellent .The team that came to undertake the work cleared all the old fibre glass insulation and tidied up after . They then fitted the new insulation and we were pleased with it , unfortunately about a month later it was falling down .We learned they had been outside contractors not part of the companies own team and they apparently didn't have a proper knowledge of the product which was inside out and fixed with gaffer tape .
After an assesment from a fitter from First Stop's own team he advised it would need a complete refit by one
of the companies teams .
This was undertaken by 3 of First Stop's own fully trained staff,2 weeks later,who worked extremely hard to rectify the work to the highest standard .We would recommend the company when they use their own team who carried out the work to the promised highest standard .We have had no issues since they undertook the work and we are very happy with the completed installation 😀

Mr Jared Hendrickson from First stop home improvements by appointment came to see me to assess my loft for insulation. An American man ,enthusiastically and very much engaged in the task ahead looked and inspected my loft. I was concerned that I would not understand his findings. But much to my surprise I did. Jared explained with pictures he’d taken and a diagram on paper, what was going on. He very much made me feel at ease and under no pressure, he explained in layman’s terms so that I understood what was needed to be done and as to why.He patiently listened to my questions and answered them well. Definitely an asset to the company.very impressive, very much a people person. Nothing too much trouble .A good communicator.

We were visited today by Jared Hendrickson who explained thoroughly and politely about what the company could do for our rather difficult roof spaces, and he showed us an impressive sample of your loft insulation.
We shall not be living here for very much longer and shall probably leave roof insulation to future residents. We would certainly recommend your company to anyone.

sam kirby came today was very honest explained everything in detail would recommend this company for good work and after service