Fishpond.com Reviews 585

When I received my order there was a small nick in the cable and it can't be used makes the camera dark

Everything was excellent, I would buy items again and tell my friend's.
Thank you. Keep up the good work.

ZERO STARS! Even after inquiring concerns before ordering phishpond STILL went and sold me an item they even never had in stock, after an unjustified lengthy shipping delay they still went and shipped the wrong item, a $39.95 item which I was charged well over $100 for. When it finally arrived from overseas their chosen shipper/broker landmark global tried to extort additional shipping fees even though phi$hpond promises free shipping right to your door, forcing Canada Post to hold the wrong item they intentionally shipped hostage unless customers pay up, they demanded I pay this extortion fee just to get their wrong item only to have to turn around and ship (at my own expense of course) it right back in order to get my refund??? After well over 3 months of back and forth they never even issued my refund, I had to dispute the charge with my CC provider in order to finally get my refund which came from said provider and not from sketchy fraudulent phi$hpond!
Don't buy ANYTHING from them they are utter and complete frauds with no semblance of proper customer service whatsoever, not even a phone number.

The item pictured on the web page does not match the item received. There are different styles of these toy bloody fingers and the one pictured are the more traditional ones. The ones delivered are the cheaper version. They are lighter and smaller than the ones pictured. These cheaper version can be found many places for less money. I paid the extra at fishpond because I thought I would get what was pictured.

They sent me what I ordered in a timely manner.

I ordered a product on Feb 11. This far (March 29th) have not received it. Have signed up online and their tracking system does not work. Nor does their customer service email. There is absolutely no way to get in touch with them and no way to cancel the order.

Order came fast , very pleased

I was under the impression that the card had glitter inside but there didn’t seem to be any glitter. Also, I don’t understand why it takes so long to deliver a simple paper card. It was a long time from when I ordered to when the card arrived.

The container was much smaller than described and it is not air-tight. Can't believe I waited over a month for such a disappointing product. Will not order from fishpond again.

would definitely purchase products again off fishpond
speedy delivery,and a great website

I received my order promptly. THANKYOU Fishpond

The cups did not do as much as they advertise. The sound was only noticeably improved. Cupping my hands behind my ears worked better. These cups are basically a rip off.

I did not get the item I ordered and I have had very little response from Customer Service via email. I am beginning to wonder if Fishpond.com is just a scam, as Customer Service does not seem to care at all about my addressing problem. I am very disappointed!

Advertised on the purchase screen there were five dog pull toys for $29. This is a deal knowing that the same dog toy sells at Walmart for $8.99. But when the order arrived there was one dog toy in the package. Nowhere on the purchase screen does it say you get 1 toy or even a place to choose which option you want. It is advertised as to scam the consumer into purchasing a dog toy that is valued at $8 for $28 plus shipping. So in realty after shipping costs I was charger $36 for a $9 valued dog toy. DO NOT PURCHASE FROM THIS WEBSITE!

Fishpond has a terrific selection of DVDs, some items are available here at their site that are absolutely *impossible* to find anywhere else on the entire "Not-Dark" internet! Good work, you guys. Only issue I have with this company is that their communication regarding the status of the order I placed was a little schetchy, but my order did finally arrive, so I am only taking away one of their stars. If they get the communication thing sorted, then they get my full five stars!

Fishpond are completely hopeless. I order lots of books from various suppliers and they are by far the worst. No email address, no response. A dreadful service - it looks good on the website but the content is rubbish

I ordered Hampton Turnbuckle Mfg# 02-3426-103 - Sold As 40 Units, so I ordered a quantity of 1 for $45.55. It would seem to be for the 40 per unit and the cost that I paid would be suffice what I needed.
I received the package on or about the 13th of January and opened the package to find just one turnbuckle. I contacted the company on the on the 17th, due to being out of town, and notified them through email that the product was suppose to be 40 per unit and stated the price paid for the one turnbuckle.
They then asked for pictures of the turnbuckle and packaging label, which I complied with. Did not hear from them after that, sent another email to ask the situation and still have not heard from them until I received a notice to give them a rating.
Due to the customer service that Fishpond provided and the cost and quantity being flawed, I will never order from this company again nor will I recommend them to anyone.
I want to thank them for ripping me off $43.39 for an item I picked up at The Home Depot for $2.16.

Product never turned up. Company totally uncontactable. This is a scam. They basically stole £90.