My Vauxhall Astra car was involved in a hit and run a few weeks ago causing damage to its rear. My insurance company selected Fix Auto’s as my repair shop and I can’t thank the garage enough for t... Toon meer
Locatie
Wijzig locatieUnit 10 Redbrook Business Park, Wilthorpe Road, S75 1JN Barnsley, South Yorkshire, GB
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Lees wat reviewers zeggen
The staff at Fix Auto and the service received has been exceptional. They contacted us within a day of speaking to insurance company, booked in the car for inspection of works. Demonstrated understand... Toon meer
Bedrijf heeft geantwoord
Cannot recommend them enough! Every one was so helpful especially Mel who made me feel so looked after, from drop off to collection. When dropping my car off she was made aware that I would have to ge... Toon meer
Bedrijf heeft geantwoord
We could not rate them enough- the lady organising my repair was incredible and could not do enough to support us. My car came back good as new and absolutely spotless. It was repaired quickly and to... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Geschreven door het bedrijf
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contactgegevens
Unit 10 Redbrook Business Park, Wilthorpe Road, S75 1JN, Barnsley, South Yorkshire, Verenigd Koninkrijk
- 01226 287474
4,8
Uitstekend
93 reviews
Vraagt klanten om een review
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Antwoord van Fix Auto UK - Fix Auto Barnsley
Many thanks for taking the time to leave a review. We are very pleased the service you received from our staff met your expectations. Fix Auto Barnsley
Friendly efficient staff and the…
Friendly efficient staff and the repaired bodywork was excellent.
6 september 2021
Antwoord van Fix Auto UK - Fix Auto Barnsley
Many thanks for taking the time to leave your review, your feedback is very important and we are extremely pleased we have met your expectations. Fix Auto Barnsley
Antwoord van Fix Auto UK - Fix Auto Barnsley
Good Morning Mr Clarke, many thanks for taking the time to leave us a review. We are very happy that we have met your expectations. Regards
Fix Auto
Yes and maybe
Everything seems to be ok with the car. They were poor at keeping you up to date though, you had to keep asking them.
4 augustus 2021
Antwoord van Fix Auto UK - Fix Auto Barnsley
Good Morning Mr Atter, Many thanks for taking the time to leave a review your feedback is important, we are confident we can improve our communication with customers after our recent recruitment drive, we are pleased your are happy with your repairs. Kind Regards Fix Auto
Excellent service
26 juli 2021
Antwoord van Fix Auto UK - Fix Auto Barnsley
Good Morning, Many thanks for taking the time to leave a review your feedback is very important, we are very glad we met your expectations. Kind Regards Fix Auto
Repair completed ahead of time for holiday
When I booked my car in for repair I had a specific date when the car needed to be completed by as I had a holiday booked and needed the car back for then.
Fixauto completed the repair ahead of time and made a great job of the repair.
Staff were courteous and very helpful.
Top marks
21 juli 2021
Antwoord van Fix Auto UK - Fix Auto Barnsley
Hi Mr Hatton many thanks for taking the time to leave us a review, we very much appreciate it. I hope you enjoy you holiday and the weather is being good to you.
Many thanks Fix Auto Barnsley
Antwoord van Fix Auto UK - Fix Auto Barnsley
Hi many thanks for your review.
Fix Auto Barnsley
Poor quality wo
Did some work on my car and was rejected by myself 3 times on 3 separate occasions due to poor workmanship for things that were poorly done or not done at all… paint runs, dents etc ! Do they not do any quality checks on work carried out before they phone customer and say car is ready to collect. Would not recommend them and will never use them again!
29 juni 2021
Antwoord van Fix Auto UK - Fix Auto Barnsley
Hi many thanks for your review. We are very sorry you was not happy with your repairs and we had to rectify them 3 times, I can only apologise that we did not meet your expectations.
Kind Regards Fix Auto Barnsley
Antwoord van Fix Auto UK - Fix Auto Barnsley
Hi many thanks for taking the time to leave a review, we are very happy that we met your expectations
Kind Regards Fix Auto Barnsley
Very friendly,quick service
22 juni 2021
Antwoord van Fix Auto UK - Fix Auto Barnsley
Hi many thanks for taking the time to leave a review, we are very glad that we managed to return your car to you in an quick and efficient time.
Kind Regards
Tracey
Poor communication with customers
I dont have any issue with the work carried out on my vehicle, I have an issue with the fact that my car was with the garage just short of 4 weeks, a lot longer than initially expected yet we did not receive 1 phone call to update us on where they were with the repairs. Myself and my husband both called the office who didn't have any information to give us, it was quite unprofessional in all honesty. When I collected my car I paid a £400 excess payment and was advised I would receive an email including all the information about what repairs had been carried out and a receipt for my payment, I am yet to receive any such email yet I have had a review request. Quite disappointed considering this was the garage my insurance company recommended.
16 mei 2021
Antwoord van Fix Auto UK - Fix Auto Barnsley
Hi Gemma, Thank you for taking the time to review our accident repair bodyshop, first of we'd like to apologies that your experience didn't match expectations. The repair was delayed for multiple reasons and we're sorry we didn't communicate more. Thanks again for the feedback
After my accident
After my accident, Fix Auto UK completed work on my car in just 9 days. The finished work was of a high standard and I found the staff to be friendly and very helpful.
29 september 2020
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Barnsley
Hi Mary, Thank you for taking the time to leave us a review on Trustpilot. We're glad to hear you had a great experience and we'll pass on the good review. Thanks again and have a great day!
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