Fix Auto UK - Fix Auto Basingstoke Reviews 335

Fix Auto did a great job at repairing my car and were a pleasure to deal with from.the beginning. Phil the driver and Emma in the van dept were friendly and professional at all times.

This review is for the drivers Jamie and Doug who returned our car. They were polite courteous and very apologetic for the delay in returning it.

Excellent customer service. I was kept up to date with the work on my car. Nothing was too much trouble. Special commendations to Damien, (Damo). Jan, Josh, Ryan, Douglas and Emma (the other lady in reception). 100% service.

Really smooth, lovely people who were super helpful. They even had a full valet service included! Jamie was always on time and very friendly :) would definitely use again.

Absolutely superb company to deal with. Jason was amazing and so courteous. Emma was a joy to talk to. It makes such a pleasant change to talk to nice people who want to help. Thank you

Car is back and looks and drives as it did - good job. Phil (dropped the car off) and Jan were a pleasure to deal with. Courtesy car drop off individuals were also a pleasure to deal with.

Great service. Car came back lovely. Very pleased. A big thank you to DOUGLAS. For delivering.

Friendly, helpful service from Jan at reception helped offset some frustration with having had my repair date changed twice at very short notice. Lovely service from Phil also who collected and dropped off the car. Car repair has been good, so thank you.

Kept me updated during my car repairs. Really pleased with bodywork repair carried out. Pat on back for Douglas who collected my vehicle and brought it back. He was extremely friendly. I fully recommended this company!

Great little place, fast, efficient and professional, did a great bodywork repair and arranged a courtesy car

Jan was very helpful

Just got car back having not done this before. Car is as good as new - better than before accident in fact. Customer service/dealing with office - Doug, Emma, Diane I think - though spoke to various - was refreshingly good.

Recently had work done with Fix Auto through an insurance claim.

Jan in the office was really helpful and kept me up to date and Douglas who came out to drop off my car / pick up the courtesy car was friendly and thorough - and played very nicely with my dog!

Emma, Douglas and Glynn were just fab! We had time restraints due to work commitments, they all went over and beyond meeting our needs. Great team! Recommend!

Great service from start to finish , kept up to date all the way through by Jan.

Happy with the hire car, communication and customer service. Douglas was polite and friendly.

It was easy and straightforward process to get my car repaired. From collect, vehicle inspection, update and delivery, the team at Fix Auto made it simple with thanks to Emma, Phil and Douglas.

Customer service excellent, constantly updated on progress. Car was cleaned on return, after works.

Thanks to Phil, Glyn, Jason and Jan.

Jan and Di went above and beyond for us. Very helpful and funny.
Car needs to go back for some minor repairs missed but staff could not be more helpful and accommodating.

Phil Oxford picked up and returned my car from my home, he was very professional and friendly both times dealing with him. Jan from reception kept me up to date on the progress of my repairs, I received my car back earlier than expected, all round good service and would recommend. Thank you guys/gals!!!!