Fix Auto UK - Fix Auto Hartlepool Reviews 42

picked car up on time had it couple days brought back on time excellent service
service staff very helpful

Excellent overall service, with good customer service and updates through the app. Smooth and efficient handover and our car was repaired ahead of schedule!

Very good
Good communication
Job well done
Took a bit longer then thought due to sourcing parts

Collected car day before Christmas Eve. Car was stood in the rain so obviously couldn’t inspect it. Fallowing morning I had chance to inspect. Wow. Absolutely appalling very poor repair paint wrong colour paint not fully covered rubber door seal’s not even removed for painting. Looks like a child has done the repair. 😱😱

My car needed bodywork repairs following an accident. Auto Hartlepool contacted me and arranged a date to carryout the repairs, they kindly offered to pick my car up and return it due to the long distance between my home and themselves. I had to wait 3 weeks before they could start the work but they arrived on time were professional and courteous.
The repairs took a bit longer than expected but I received a call from their customer service department apologising for the delay. Return of my car was made at a convenient time to me and when it was delivered, the repair was excellent and my car was fully valeted. The service I received from all staff members was top notch and I would definitely recommend.

Very good communication. Punctual repairs and delivery. An excellent service throughout. Thank you.

Excellent service much quicker than expected and what a lovely suprise they had cleaned the inside of my mucky car . Would recommend highly. Thankyou

Very happy with the repairs to my car and quality of work would definitely recommend

It was fantastic service all the the staff were amazing and very poilte and cheerful. I was always kept up to speed with the progress of my vechile. When I went to collect my be home I was taken out to my car and was asked if I was happy with the work that had been done. My reply was excellent I was 100% satisfied from start to finish thank you again Vauxhall amazing work.

Everyone has been fab, so helpful and friendly and kept in touch lots with updates on our car. We are so happy he is back home safe and sound and really grateful for everyone's help :)

I had a beautiful car until 2 x men, on different occasions, used the front and back of my car to buffer their parking. Following a not unreasonable amount of time at Drive Vauxhall, Hartlepool, my Mercedes returned brand new again! The service was above and beyond and a very happy result at the end.

Very good service car was complete in the
Time I expected the repair work was first class curtesy car was very good standed
I would not hesitate to use this garage
Again and would recommend to family
And friends

Overall very happy with the service received, took longer than expected, but the end products is all that matters. Cheers guys

The garage was extremely helpful through our “no blame repair”. Every three days they informed me of the vehicle's progress. On collection the car had been throughly cleaned and polished.

Great job.

Thank you so much.

Excellent service from start to finish, great communication from Lynn throughout, would definitely recommend and use again.

Excellent service, bodywork brilliant would use again thanks

not as new attention to detail needed, thanks.

Excellent service, very pleased with the work that has been done. Pleased with the good level of communication regarding progress of the work done. Thank you.

The body lines are off on doors, good enough for my van