Thank you Fix Auto Hoddesdon and Kindertons. Received my Audi back today and it looks AMAZING! Non-fault accident, didnt have to pay a penny and a hire car whilst you had my car. Please pass my grati... Toon meer
Bedrijf heeft geantwoord
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Thank you Fix Auto Hoddesdon and Kindertons. Received my Audi back today and it looks AMAZING! Non-fault accident, didnt have to pay a penny and a hire car whilst you had my car. Please pass my grati... Toon meer
Bedrijf heeft geantwoord
Could not recommend enough, everyone is lovely, got the job done super quick and also picked up and delivered my car back to me
Bedrijf heeft geantwoord
My car was taken here via insurance company. The support that every single person I crossed paths with was exceptional - nothing was too much to ask, and I felt informed and updated constantly through... Toon meer
Bedrijf heeft geantwoord
Firstly, I was very pleased that FixAuto worked to return my car at lunchtime on 24th Dec. As I was going away 31st dec and they were shut from lunchtime 24th to 5th Jan. Unfortunately there are 3 f... Toon meer
Bedrijf heeft geantwoord
Geschreven door het bedrijf
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
From the moment you walk through our doors, we take care of everything.
Geschreven door het bedrijf

Unit 1, Charlton Mead Lane, EN11 0DJ, Hoddesdon, Hertfordshire, Verenigd Koninkrijk
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Antwoord van Fix Auto UK - Fix Auto Hoddesdon
Helpful garage, this was chosen by the AA. Efficient and effective service.

Antwoord van Fix Auto UK - Fix Auto Hoddesdon
The staff were very friendly. My car was cleaned inside and out and looked brand new. Very happy with the repairs and service provided

Antwoord van Fix Auto UK - Fix Auto Hoddesdon

Antwoord van Fix Auto UK - Fix Auto Hoddesdon
Great repair, Rob was incredibly attentive and helpful when collecting the car. The car is gleaming. Unfortunately there was a young girl who answered the phone a few times and it seemed she had no interest in being at work or helping those using their services in any way.

Antwoord van Fix Auto UK - Fix Auto Hoddesdon
The service provided was very efficient and the courtesy car was clean and presentable when delivered.
The contact made with the garage by phone was always dealt with promptly and the repair was sorted and completed within the time suggested.

Antwoord van Fix Auto UK - Fix Auto Hoddesdon

Antwoord van Fix Auto UK - Fix Auto Hoddesdon
Brilliant service. Couldn't fault anything. From the phone calls to arrange it all to the repairs on my car. Was all top notch.

Antwoord van Fix Auto UK - Fix Auto Hoddesdon
Customer service excellent. My car came back as a new car. Body work carried out was brilliant plus the valet, like a new car. Would highly recommend this garage.

Antwoord van Fix Auto UK - Fix Auto Hoddesdon
Excellent service apart from the fact I had an automatic hire car which I was unsure about driving as I had never driven one before.

Antwoord van Fix Auto UK - Fix Auto Hoddesdon
Very friendly and courteous company. Did a first class job on repairing my car and brought it back all clean and shiny.
Thank you

Antwoord van Fix Auto UK - Fix Auto Hoddesdon
excellent service, organised courtesy car etc, repairs completed and they returned my car all clean and repaired and took the courtesy car back, great communication from start to finish, highly recommend

Antwoord van Fix Auto UK - Fix Auto Hoddesdon
Great customer service, always kept me informed and quick repair!

Antwoord van Fix Auto UK - Fix Auto Hoddesdon
Very good, helpful service. Very pleased with result - car repair excellent. Thank you.

Antwoord van Fix Auto UK - Fix Auto Hoddesdon
So why not 5 stars?
The repair on my red pearlescent paint was excellent after I damaged it scraping it against a wall. So 5* for the repair. But the company loses a star because when I tried to ring the customer number I rarely ever got an answer. The phone just rang and rang. This happened several times. I got a phone call on the Wednesday morning to say it was being returned the following day (Thursday). Nothing happened. I rang Thursday afternoon but got no answer (as usual). I looked on the insurance company hub and that told me it would be delivered on Friday. Which it wasnt. I checked the hub again and it said it was delayed until Monday, when the car was actually brought back.
So.....excellent repair but customer experience could have been better, although they were polite when I did speak to them. The man who I spoke to over the phone to pay the excess, was positively chirpy!

Antwoord van Fix Auto UK - Fix Auto Hoddesdon
Quick, easy, staff was very helpful and they done excellent job. I recommended. Thank you

Antwoord van Fix Auto UK - Fix Auto Hoddesdon
Fantastic body job with metallic paint. I can't tell the difference from new. Amazing.

Antwoord van Fix Auto UK - Fix Auto Hoddesdon
Work was completed on time was clean and tidy and no sign of original damage anywhere . staff knew what they where doing a good experience
Take a mask if you go to reception it makes them happy
Hoddesdon branch

Antwoord van Fix Auto UK - Fix Auto Hoddesdon
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