Great service at Fix Auto Lichfield. Very helpful and friendly staff. Car was fixed quickly. Courtesy car arranged. I was communicated with progress throughout. Very happy, thank you.
Bedrijf heeft geantwoord
Locatie
Wijzig locatieCrossfield Industrial Estate, WS13 6RJ Lichfield, Staffordshire, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Second time this company has helped. First, fixing my car through a no fault accident. Secondly replacing my bulb for an mot failure. Which doesn't sound like a big job. But the quote I had at a... Toon meer
Bedrijf heeft geantwoord
Amazing service car picked up quickly, hire car arranged and then repaired and dropped back within a week. Cleaned inside and out couldn't ask for better Service and Kate kept me up to date at Lichfie... Toon meer
Bedrijf heeft geantwoord
The process was nice and easy, friendly staff and all repairs - timescales clearly explained. The repair itself is excellent, the only downside being that as it required the removal of two damaged doo... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Geschreven door het bedrijf
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contactgegevens
Crossfield Industrial Estate, WS13 6RJ, Lichfield, Staffordshire, Verenigd Koninkrijk
- 01543 263377
4,9
Uitstekend
207 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Second time of using with good…
Second time of using with good experience both times.
Repairs carried out in good time and car returned clean. Courtesy car.
Staff friendly and helpful.
27 januari 2022
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Excellent car repair
Absolutely first class service from the team at Fix Auto, Lichfield and particularly Amy, my main contact. I was regularly contacted and kept up to date regarding parts ordering and the progress of work being carried out through to the return of my car. I would not hesitate to recommend Fix Auto. They certainly took the stress and hassle out of repairing my accident damaged car.
6 januari 2022
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Lichfield
Hi Peter,
Thank you for the kind review, I'm pleased you are happy with your vehicle repairs. :)
Many Thanks
Amy
Very good service
Very good service, didn't request the car until all the parts were received and car was nicely cleaned before being handed back to me. Very happy with the result.
Thank you
4 januari 2022
Review zonder uitnodiging
Excellent service from all the staff at…
Excellent service from all the staff at Fix auto - it was really good to deal with people who are polite, helpful and seem to want to give the customer an excellent experience. Plus a fantastic job on my car!
Thank you!
I would highly recommend you to anyone
30 december 2021
Excellent car repair
This is the first time I have heard of FixAuto and I am very pleased with the way they have carried out the repairs to my car. It was picked up on the Monday morning, Martin the person who collected my car was very polite and explained what was about to happen and he left me with a new curtesy car to use while mine was being repaired. My car was repaired and brought back to me on the Wednesday all work completed to a high standard and it had been valeted as part of their service to their customers. I would certainly recommend them to anyone in need of a repair to their car and I will certainly use them again
21 december 2021
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Lichfield
Hi Malcolm Thank you for the kind review we are pleased you are satisfied with your repairs.
Thanks Amy
Amy was really helpful they did an…
Amy was really helpful they did an amazing job to fit me in before Christmas and I'm so happy with the repair and service would highly recommend!
17 december 2021
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Lichfield
Hi Alex, You are most welcome :) hope you have a lovely Christmas
Thanks Amy
Great to deal with and made the whole…
Great to deal with and made the whole ordeal of being involved in an accident that little less painful
16 december 2021
Antwoord van Fix Auto UK - Fix Auto Lichfield
Hi Jason, Many thanks for the kind review. Hope you have a lovely Christmas :)
Amy
Shoddy paint prep
After being involved in an accident, my insurance company referred the vehicle to Fix Auto. They completed the repair work and it looked good. However, upon returning the vehicle, after my lease had ended, I have been charged just short of £200 because of the poor preparation work completed on the vehicle (as per BVRLA guidelines).
The report stated:
“The image provided with the inspection report shows there are preparation marks on the Front Bumper. This is highlighted by the zebra board in the first image. The lines of the zebra board are distorted which shows where the preparation marks are in the paintwork.”
I wish I’d opted for the other garage my insurance company suggested. A lot of money to shell out before Christmas.
Mr Branigan
3 december 2021
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Lichfield
We are sorry to hear you have had an issue with the repairs we completed to your vehicle. The Front Bumper preparation marks identified by the lease company are most unusual when replacing the front bumper with a new part supplied from Suzuki. We would of been happy to assist with this issue, to see if the charges were warranted or not, but unfortunately we have received no notification from you.
Whilst your vehicle required extensive and complex repairs to the front and rear end, to avoid it from being a total loss, there should never be signs of previous repair and we take our quality of the upmost importance.
If you would like to forward us the supporting evidence from the lease company we would be more than willing to take a look for you.
Professional
Professional, speedy service to repair my car. It could not have been easier. High level of care and workmanship.
Thank you so much.
30 november 2021
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Lichfield
Hi Jonathan, We are pleased you are happy with your vehicle repairs. Thank you for the review :)
Amy
Lovely staff
Lovely staff, speedy service and great quality work!
Made a stressful situation so much easier!
29 november 2021
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Lichfield
Hi Lucy,
We are pleased you are happy with the repairs. Thank you for your review :)
Amy
Fantastic service at Lichfield branch…
Fantastic service at Lichfield branch all staff I dealt with were extremely friendly and helpful but in particular Amy went above and beyond to assist me with my repair. I would not hesitate to use them again and I would highly recommend.
24 november 2021
Antwoord van Fix Auto UK - Fix Auto Lichfield
Hi Sarah, So pleased we got the result we wanted to keep your pride and joy on the road. Thank you for the lovely review :)
Thanks
Amy
Excellent response to a mild error
16 november 2021
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Lichfield
Thank you :)
Everything went great
Everything went great. From 1st call till dropping car back off. Very pleased.
12 november 2021
Antwoord van Fix Auto UK - Fix Auto Lichfield
Hi John,
We are pleased you experienced a good service start to finish. Thank you for the review.
Amy
Great service with regular updates on…
Great service with regular updates on progress of my repair thanks
4 november 2021
Antwoord van Fix Auto UK - Fix Auto Lichfield
Hi Rachel,
Thank you for the lovely review :)
Amy
Ben and Team - awesome
I was superbly dealt with by Ben and the Team during October. I have a Tesla Model 3 and they don't normally repair Tesla's but did a great job on repainting the rear bumper and fitting a replacement spoiler.
1 november 2021
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Lichfield
Hi Paul, We are pleased you are happy with the repairs to your Tesla.
Many Thanks
Amy
Quick and Courteous
The repairs were done quickly and expertly. Ben took my questions and concerns seriously and addressed them courteously. I would use these guys again.
1 november 2021
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Lichfield
Hi Russell, Thank you for your review :)
Amy
Perfect customer service
Perfect customer service from start to finish. The repair work was done to a brilliant standard and they even quoted for extra work that we needed doing (separate from insurance), which was reasonable and we happily accepted for the extra repairs to be done. The car was sorted very quickly and it was all hassle free. Thankyou.
27 oktober 2021
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Lichfield
Hi Beth,
We are pleased you are happy with the service we provided. Thank you for the lovely review.
Amy
Excellent service from quote to finish
Excellent service from quote to finish
Can not fault at any stage
12 oktober 2021
Antwoord van Fix Auto UK - Fix Auto Lichfield
HI Paul, Thank you for the review. we are pleased you are happy with your repairs
Amy
Could not see where the damage had been.
The quality of the workmanship was outstanding. I could not see where the damage had been.
Fix Auto went the extra mile by ordering and fitting a replacement part at no extra labour charge, then delivered my car to the garage for MOT testing. The staff were helpful and friendly and made sure they kept in touch. The job took longer than quoted, but it was well worth the wait.
2 oktober 2021
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Lichfield
Hi Don,
We are pleased you are happy with the service and repairs to your vehicle. Thank you for the review :)
Amy
All good so far but may have a issue…
All good so far but may have a issue with reversing sensor. Worked ok yesterday but day before had to turn it off as wouldn’t stop bleeping
?????
29 september 2021
Antwoord van Fix Auto UK - Fix Auto Lichfield
Hi Kenneth, Thank you for your review. I hope the sensors are working ok since getting your vehicle back in to investigate?
Thanks Amy- Fix Auto Lichfield
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.