Fix Auto UK - Fix Auto Redhill Reviews 208

TrustScore 5 uit 5

4,8

17 Holmethorpe Avenue, RH1 2NB Redhill, Surrey, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Staff are friendly and very helpful. My small repair was fitted in speedily, and an excellent job done. Previously I had a crash repair done by them and it was so good I returned for help with this... Toon meer

Beoordeeld met 5 van de 5 sterren

Great communications throughout with useful updates along the way. Excellent, friendly and helpful customer services. Fix Auto UK Redhill did a great job with repairing my car and it now looks as goo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We were unsure what kind of service we would receive having had to claim via our insurers after an accident. However, Auto Redhill made the whole thing very smooth and we were very impressed with thei... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very helpful and friendly. Popped in the other day to ask for advice about car damage, following a very minor accident. I wanted to know if it would be necessary to claim off insurance, or if it would... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Autobedrijf/Garage
  2. Autoschadebedrijf
  3. Uitdeukservice
  4. Autoreparatie en -onderhoud
  5. Autoservice

Geschreven door het bedrijf

Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.

Keeping You Driving Forward

Geschreven door het bedrijf

Visit Fix Auto UK for your car body repairs!
The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!

Contactgegevens

  • 17 Holmethorpe Avenue, RH1 2NB, Redhill, Surrey, Verenigd Koninkrijk

  • 01737 769777

4,8

Uitstekend

TrustScore 5 uit 5

208 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 4 van de 5 sterren

The false start was irritating with the…

The false start was irritating with the mobile people that then had tp cacnel due to loss of their location. After transferred to Redhill this went OK although 3 weeks for the small amount of damage surprised me. It was good that ypu were able to deliver car back to me when I needed this.

9 november 2021
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Antwoord van Fix Auto UK - Fix Auto Redhill

Good Afternoon Mr Wardle, We are sorry to hear you had a bit of trouble before being referred to us. Although we are pleased you had a pleasant experience with us. All the best, The Fix Auto Redhill Team.

Beoordeeld met 5 van de 5 sterren

Excellent response from all the staff…

Excellent response from all the staff at Fix Auto UK, a special mention for Jenny who arranged an automatic courtesy car at short notice.
The Auris was collected and the courtesy dropped off at the same time by a very courteous driver, on completion of vehicle I found it to be nice and clean.

Thank you
Regards
Roger White

8 november 2021
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Antwoord van Fix Auto UK - Fix Auto Redhill

Good Morning Mr White,

Thank you so much for taking your time to leave us such a lovely review. We are pleased you had a great experience with us.

All the best,

Fix Auto Redhill

Beoordeeld met 4 van de 5 sterren

Quality control need’s improving

Quality control need’s improving. Underside of bonnet left rough but was rectified straight away.

6 november 2021
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Antwoord van Fix Auto UK - Fix Auto Redhill

Thank you for taking your time to leave us review! We have passed on your feedback to the res of the team. All the best, Fix Auto Redhill

Beoordeeld met 5 van de 5 sterren

Volvo repair

I have to say from start to finish my experience with Fix Auto Redhill was superb. I was referred to them by my insurance company and after a quick search online I found extremely positive reviews which gave me the confidence it was the right place to go. The repair took a little longer than expected, but I was kept informed throughout and had a very nice little loan car to get me around whilst they had mine. I cannot fault the repair, it really is as good as new. I hope not to have to use their services too often but would highly recommend them.

15 oktober 2021
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Antwoord van Fix Auto UK - Fix Auto Redhill

Thank you for taking your time to leave us review Mr King! We are pleased you had a great experience with us, we shall pass your feedback onto he rest of the team. Many thanks, Fix Auto Redhill

Beoordeeld met 5 van de 5 sterren

Super 5 star service from start to finish

Super 5 star service from start to finish. Everyone I spoke with or met were so friendly. No stress at all and everything done as they promised. Thanks guys.

15 oktober 2021
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Antwoord van Fix Auto UK - Fix Auto Redhill

Thank you for taking your time to leave us review Lisa! We are pleased you had a great experience with us. Many thanks, Fix Auto Redhill

Beoordeeld met 2 van de 5 sterren

Not happy with the experience

I was told it would only take one week as the repair wasn’t bad. It finally came back three weeks later. The car came back with eight more miles on the clock it also came back with no front fog lights working and then to top it off, the car was delivered dirty and dusty all over the roof of my Range Rover. I suppose we only clean what we can see in the fix auto eyes.

2 oktober 2021
Review zonder uitnodiging
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Antwoord van Fix Auto UK - Fix Auto Redhill

Good Afternoon Mr Hole, Thank you for taking your time to leave us your feedback. We apologise we did not meet your expectations, as you can see from all our previous reviews, this is not our usual customer journey and we can only apologise again for this. Unfortunately, due to the damage being greater then what was portrayed in the images we first received, this did lead to us to having to go back to the insurance company twice meaning these delays occurred. Thank you for coming back into us so we could resolve these issues for you. All the best, The Fix Auto Redhill Team.

Beoordeeld met 5 van de 5 sterren

A Class service **

Thank you guys so much for my repair.
Can highly recommend Fix auto Redhill! From picking my vehicle up to drop off.
Its a breath of fresh air to have such lovely girls Holly and Jenny on the end of the phone, keeping you updated.
Well done Fix Auto Redhill

1 oktober 2021
Review zonder uitnodiging
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Antwoord van Fix Auto UK - Fix Auto Redhill

Thank you so much for taking your time to leave us such an lovely review Ms Maselli. We are please you have had a great experience with us. Many thanks, Fix Auto Redhill

Beoordeeld met 5 van de 5 sterren
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Antwoord van Fix Auto UK - Fix Auto Redhill

Good Morning Mr Edwards, Thank you so much for taking the time to leave us such a great review, we are pleased you had a great experience with us. All the best, Fix Auto Redhill.

Beoordeeld met 5 van de 5 sterren

I am happy to recommend Fix Auto

I am happy to recommend Fix Auto

Whole process was very smooth and efficient from delivery of courtesy car while my car was under repair, to keeping me informed as to progress. All staff I met were friendly and happy to help.

My car was returned to me fully repaired faster than expected.

23 september 2021
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Antwoord van Fix Auto UK - Fix Auto Redhill

Thank you so much for taking your time to leave us such a glowing review Mr & Mrs Puttick. We are so pleased you had a great experience with us. All the best, The Fix Auto Redhill Team.

Beoordeeld met 5 van de 5 sterren

Courteous and friendly staff.

Courteous and friendly staff.
Very professional

17 september 2021
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Antwoord van Fix Auto UK - Fix Auto Redhill

Good Afternoon Dr Green, Thank you for taking your time to leave us a glowing review. We are pleased you had a great experience with us. Many thanks, All the Fix Auto Redhill Team.

Beoordeeld met 5 van de 5 sterren

Great communication

Great communication, great service provided in picking up and delivering car and courtesy car.
Repairs exemplary.
Extremely happy with everything provided.
Many thanks.

14 september 2021
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Antwoord van Fix Auto UK - Fix Auto Redhill

Good Afternoon Mr Giles, Thank you for taking your time to leave us a lovely review. We are pleased you had a great experience with us. Many thanks, All the Fix Auto Redhill Team.

Beoordeeld met 5 van de 5 sterren

Reattach loose bumper

Initial contact was with Holly on reception and she gave a very good first impression from the minute she answered the phone, professional and friendly. Having spoken to her I took the car to Fix Auto and Kevin came out to assess the damage. He was also friendly and on checking the damage he was able to reattach the bumper making it more secure with the advice for me to check that it wasn't working loose again over time and if it was to give him a call. To my surprise no payment was requested. Based on my experience today I would have no hesitation in using and recommending Fix Auto in the future. My impression is that the service and friendly attitude of Kevin and Holly would echoed by any of the team so standards would be consistent. Thank you both.

13 september 2021
Review zonder uitnodiging
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Antwoord van Fix Auto UK - Fix Auto Redhill

Good Afternoon Rebecca, thank you so much for leaving such a lovely review. We are so pleased you had a great experience with us! Many thanks, Fix Auto Redhill

Beoordeeld met 5 van de 5 sterren

Excellent repair

Excellent repair, far better than I expected. Excellent customer service: kept informed throughout the repair.

9 september 2021
Review zonder uitnodiging
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Antwoord van Fix Auto UK - Fix Auto Redhill

Good Afternoon Mr Crossley, thank you so much for leaving such a lovely review. We are so pleased you had a great experience with us and are happy with your repairs! Many thanks, Fix Auto Redhill

Beoordeeld met 5 van de 5 sterren

Communication excellent from start to…

Communication excellent from start to finish, very impressed and many thanks to Jenny on reception, a huge credit to your company

5 september 2021
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Antwoord van Fix Auto UK - Fix Auto Redhill

Good Afternoon Ms Melbourne, thank you so much for leaving such a lovely review. We are so pleased you had a great experience with us. We shall pass your feedback onto Jenny. Many thanks, Fix Auto Redhill

Beoordeeld met 5 van de 5 sterren

Brilliant through out

Brilliant through out, kept me informed all the way through the process, 5 star in every way

3 september 2021
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Antwoord van Fix Auto UK - Fix Auto Redhill

Good Afternoon Warren, thank you so much for taking your time to leave us a review! All the best, All the Fix Auto Redhill Team!

Beoordeeld met 5 van de 5 sterren

Excellent communication throughout

Excellent communication throughout, excellent standard of repair and courtesy car given. Very fast repair as well. Highly recommended!

27 augustus 2021
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Antwoord van Fix Auto UK - Fix Auto Redhill

Thank you for taking your time to leave us a great review Ms Gallagher! We are pleased you had a great experience with us!

Many thanks,

All the Fix Auto Redhill Team

Beoordeeld met 5 van de 5 sterren

Professional and excellent job…

Professional and excellent job completed, with great communication and manners

Very pleased

26 augustus 2021
Review zonder uitnodiging
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Antwoord van Fix Auto UK - Fix Auto Redhill

Thank you for taking your time to leave us a great review Mr Parsons! We are pleased you had a great experience with us!

Many thanks,

All the Fix Auto Redhill Team

Beoordeeld met 5 van de 5 sterren

Body and paint repair of my car

The body and paint repair of my car was good . Some companies would only accept a big repair , whereas the fix auto Redhill no matter how small or big the damage of the car as long as they can repair it then they will accept the service . They have a quality service after the repair of my car for they put a nice air fragrance inside my car . I will recommend this company to my friends and relatives if they need a repair for their car .

23 augustus 2021
Review zonder uitnodiging
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Antwoord van Fix Auto UK - Fix Auto Redhill

Good Morning Mr Purlas,

Thank you for taking your time to leave a lovely review. We are pleased you had a great experience with us.

Many thanks,

All the Fix Auto Redhill Team

Beoordeeld met 5 van de 5 sterren

Excellent service and communication

Excellent service and communication. Great repair, cant fault them

21 augustus 2021
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Antwoord van Fix Auto UK - Fix Auto Redhill

Good Morning Ms Barnes, Thank you for taking your time to leave us such a lovely review. Many thanks, The Fix Auto Redhill Team

Beoordeeld met 5 van de 5 sterren

Great service and full communication…

Great service and full communication throughout the whole process of my car repair. An added touch was a full valet of the car.

20 augustus 2021
Logo Fix Auto UK - Fix Auto Redhill

Antwoord van Fix Auto UK - Fix Auto Redhill

Good Morning Mr Patel, Thank you for taking your time to leave us a review! We are pleased you had a great experience with us. Many thanks, The Fix Auto Redhill Team

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