Simple process from arranging a quote onwards, good communication and advice fron the staff and of course, quality workmanship with your car returned on time as agreed. This is the third BMW that Fix... Toon meer
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I phoned day after my car accident, they gave me options and routes to go down.i had a phone call soon after about a courtesy car, and taking mine into garage to be fixed. I was done very quickly and... Toon meer
Bedrijf heeft geantwoord
After I took the car in for the initial assessment, a courtesy car was delivered to my house while my car was collected, Once completed, my car was returned and the courtesy car collected. I was ver... Toon meer
Bedrijf heeft geantwoord
Friendly, well-informed and skilled team. Cannot fault the repair - looks as it is has just come off the lorry! Cost estimates (high and low) were accurate and the timeframe for the repair was also... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Fix Auto UK - Fix Auto Stevenage
Geschreven door het bedrijf
Fix Auto UK – We're With You Every Step of the Way
When the unexpected happens, Fix Auto UK is here to make things right. With over 140 repair centres across the UK and Northern Ireland, we're never far away, and neither is the help you need.
Our expert teams specialise in all types of car body repair, from minor scuffs and dents to major collision restoration. Whatever the scale of the job, you can trust us to get your vehicle looking and driving its very best again.
Why Our Customers Trust Us
⭐ 24,000+ Excellent Reviews:
Our customers have spoken on Trustpilot, and their reviews speak for themselves.
🛡️ Lifetime Guarantee:
Every repair we carry out comes with our lifetime guarantee, because we believe you deserve complete peace of mind.
📍 140+ Repair Centres Nationwide:
With a vast network across the UK, there is always a certified expert near you.
🔧 Highest Industry Standards:
Every Fix Auto UK repair centre is certified to British Standard BS 10125. That means every repair is carried out with precision, care, and your safety firmly in mind.
🚗 Comprehensive Care:
From small scuffs to major collision damage, we handle it all.
How It Works:
From the moment you walk through our doors, we take care of everything.
- Assess:
Our specialists assess your vehicle quickly and explain exactly what needs to be done.
- Repair:
Our certified teams get to work using industry-leading techniques and equipment.
- Return:
We keep things moving so you're back on the road as soon as possible, in a car that looks flawless.
Real People. Real Results.
Don't just take our word for it. Our Trustpilot reviews say everything. With tens of thousands of satisfied drivers, you can move forward with confidence.Fix Auto UK. Your car. Your safety. Our promise.
Keeping You Driving Forward
Geschreven door het bedrijf
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contactgegevens
Gunnelswood Road, SG1 2BT, Stevenage, Hertfordshire, Verenigd Koninkrijk
- 01438 720720
4,8
Uitstekend
435 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent company
My car had some minor damage and I booked it in with Fix Auto as they were recommended by a friend. From the start I was impressed with their customer service, their professionalism and attention to detail. The car is 10 years old now but I felt that I was given the same excellent service as any other customer with newer and more expensive cars. Would highly recommend them and would definitely use them again.
17 juli 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Stevenage
Thank you Catherine,
We're happy to hear you were impressed with our customer service, professionalism, and attention to detail. We appreciate your recommendation and are glad you felt valued, regardless of your car's age, that never matters to us. Thank you!
Fix Auto Stevenage
Could not rate Fix Auto more highly
Could not rate Fix Auto more highly. Great communication, repair done to an impeccable standard, polite friendly and helpful staff. Would like to particularly call out Andrea and Henry for great customer service!
23 juli 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Stevenage
Hello Lexi,
We appreciate you taking the time to leave us such a fantastic review! We are so glad to hear that you were impressed with our communication and the quality of our repair. Our team strives to provide excellent service.
Fix Auto Stevenage
Carried out the repair expediitously
Carried out the repair expediitously, keeping me informed of progress during the process.
Suprisingly, car was valeted both interior and outside before its return.
23 juli 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Stevenage
Hello Mr Mullally,
We're happy to hear that the repair was carried out quickly and that you were kept informed. Thank you for your positive feedback!
Fix Auto Stevenage
Customer service was excellent
Customer service was excellent. Kept me informed throughout the repair process.
On collection of my car I was totally surprised to see thr car totally cleaned. The repair was perfect. Well done Fix Autos..
17 juli 2025
Antwoord van Fix Auto UK - Fix Auto Stevenage
Hello Mr Harrington,
We appreciate your kind words and 5-star review! We're so glad to hear you were pleased with our customer service and the quality of the repair. It's great to know you were surprised and happy with the cleanliness of your car upon collection.
Fix Auto Stevenage
Good all round service
15 juli 2025
Antwoord van Fix Auto UK - Fix Auto Stevenage
Thank you Mr Payne,
We appreciate you taking the time to leave a review, and we are so glad to hear that you were happy with the service you received from our team.
Fix Auto Stevenage
Great job on the vehicle
Great job on the vehicle, only negative was the courtesy car. a 4x4 swapped for a Fiat 500 Dolcelate isn't ideal for 10 days when you are 6 foot 3.
9 juli 2025
Antwoord van Fix Auto UK - Fix Auto Stevenage
Hello Mr Jones,
We appreciate your feedback and are glad you were happy with the vehicle work. We regret the courtesy car wasn't suitable for your needs during those 10 days. We'll review our courtesy car allocation process.
Fix Auto Stevenage
A very plesant experience
A very plesant experience. all the staff that I spoke with were cheerful, helpful, polite and professional at the same time
8 juli 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Stevenage
Thank you Mr Evans,
We're happy to hear that you had a pleasant experience. It's great to know our team was cheerful, helpful, polite, and professional. Thank you for your feedback!
Fix Auto Stevenage
Great service and high quality repair
Our car was struck by a drunk driver and damaged the drivers rear wheel and panel. Fix Auto repaired the damage and replaced the wheel to a very high standard - we are very happy with the quality of the repair and the service and would definitly recommend them to anyone considering a repair on thier vehicle.
26 juni 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Stevenage
Thanks Martin,
We're happy to hear that the repair met your expectations after such an unfortunate incident with the drunk driver. We appreciate your recommendation and are very grateful for your positive feedback regarding our service and the repair quality.
Fix Auto Stevenage
Excellent service from start to finish…
Excellent service from start to finish very polite I am very happy with the work done on my car would highly recommended to others thankyou very much
23 juni 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Stevenage
Thank you Chris,
We're delighted to hear that you were pleased with the service you received from start to finish. Thank you for your recommendation; we appreciate it greatly!
Fix Auto Stevenage
Extremely helpful and Henry was really…
Extremely helpful and Henry was really on top of things. Thanks
1 juli 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Stevenage
Thank you Michael,
We're happy to hear that you had such a positive experience. We appreciate you taking the time to leave us this great feedback.
Fix Auto Stevenage
Great job
We had our car repaired a week ago and a couple bits still remained although the rest was amazing, Andy came to do the last couple of bits today and was brilliant: Quick, efficient and what a great job! Thanks Andy, well impressed
1 juli 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Stevenage
Hello Maggie,
We're glad you enjoyed your experience and appreciate you highlighting the quick and efficient work completing the final repairs. Thank you for your positive feedback!
Fix Auto Stevenage
Fantastic service
Fantastic service. The staff were so caring and polite. They are so professional and keen. A courtesy car was delivered to my house and car taken back to workshop for repair. The repair took two weeks and they were in touch regularly. Finished car like brand new.
23 juni 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Stevenage
Hello Eileen,
We appreciate your fantastic review! We're happy to hear that you found our staff caring and polite, and that you were pleased with the regular communication and the quality of the repair. Thank you for sharing your experience.
Fix Auto Stevenage
Recently used the Stevenage branch for…
Recently used the Stevenage branch for extensive damage on my car. Great repair job done and excellent service from their reception. They communicated with me during the job and also with my insurance company. The courtesy car I was given was very good too. Would highly recommend as the whole process was easy.
27 juni 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Stevenage
Hi Alison,
We're happy to hear that you had a positive experience at Fix Auto Stevenage. We appreciate your kind words regarding the repair work, the service provided, and the courtesy car. Thank you for recommending us!
Fix Auto Stevenage
I was given regular updates on progress…
I was given regular updates on progress and all deadlines were met.
Staff were helpful on the phone every time I had any queries.
The body work carried out on the McLaren was outstanding.
An all round excellent service.
11 juni 2025
Antwoord van Fix Auto UK - Fix Auto Stevenage
Dear Mr Marshall,
We appreciate your positive feedback and are so glad to hear you were happy with the updates and helpful phone support. It's great to know you were impressed with the quality of the work.
Fix Auto Stevenage
The repair work was done quickly and to…
The repair work was done quickly and to a very good standard. I was kept informed by the helpful staff. I would highly recommend.
23 mei 2025
Antwoord van Fix Auto UK - Fix Auto Stevenage
We appreciate you taking the time to leave us a 5-star review. We're so glad to hear that you were pleased with the prompt service and high standard of work.
Really friendly staff
Really friendly staff. Did a great job and kept to estimated completion date.
12 mei 2025
Antwoord van Fix Auto UK - Fix Auto Stevenage
We're so glad to hear about your positive experience with our staff and the work completed. Thank you for your review!
Fix auto completed a repair to my Toyota
Fix auto completed a repair to my vehicle after an accident. They kept me informed of progress regularly by phone. This improved communication between us.
7 mei 2025
Review zonder uitnodiging
Antwoord van Fix Auto UK - Fix Auto Stevenage
We appreciate your feedback and are glad to hear that you were kept informed throughout the repair process. We strive to provide excellent communication and customer service, and we're pleased that our efforts met your expectations.
Stevenage repair centre staff were very…
Stevenage repair centre staff were very friendly and helpful.
The repair process was done efficiently and my car was repaired to a high standard.
29 april 2025
Antwoord van Fix Auto UK - Fix Auto Stevenage
Thank you for your kind words. We're delighted to hear that you were happy with the service and quality of the repair you received. We strive to provide our customers with the best possible experience and we're glad you found our staff friendly and helpful.
One very helpful person Andrea
One very helpful person Andrea. However it took two weeks to change a bumper. There were problems getting the right parts.
22 april 2025
Antwoord van Fix Auto UK - Fix Auto Stevenage
We appreciate you highlighting Andrea's helpfulness. We understand the frustration of a delayed repair, especially when parts availability is an issue. We strive to provide timely service and will review our processes to improve in this area.
The full repairs were not completed
The full repairs were not completed. There is still damage to the boot door internal plastic part and a rattle from the near side drivers seat area. My wife has spoken to someone at your Stevenage base who is looking into this but I have low scores as all of this was reported post the accident.
16 april 2025
Antwoord van Fix Auto UK - Fix Auto Stevenage
We understand your frustration with the incomplete repairs and the ongoing issues with your vehicle. We are committed to providing our customers with the highest quality service and strive to ensure all repairs are completed to the highest standard. We appreciate you bringing these issues to our attention and are working to resolve them as quickly as possible. We will follow up with you directly to discuss these concerns further.
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