Phil from Fix Auto in Northwich turned a very negative experience (being crashed into) into an extremely positive one! I can’t thank him enough. His customer service skills are impeccable and he kept... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Great customer service - the phone calls to keep me updated about what was happening with my car and the repair were really helpful and a stand out feature from this company. Even when there were del... Toon meer
Bedrijf heeft geantwoord
From taking my car to access the damage to the repair was very efficient, the staff were polite and was l told approximately how long the repair would take. Their courtesy car was excellent and simil... Toon meer
Had to have a rear tailgate scratch repaired, tried a more local Volvo Approved bodyshop who didn’t bother to reply for two weeks… Fix replied by return, were helpful and friendly. Repair excellent... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Fix Auto UK have a nationwide network of over 130 repair centres and are experts in car body repair for all types of vehicles. Our bodyshop group across the UK and Northern Ireland guarantee our repair for life and are trusted by over 20,000 customers as seen on Trustpilot. When an accident occurs and you visit a Fix Auto UK bodyshop our experts quickly set in motion a complete repair service that only ends when we deliver a flawless vehicle back to you. Fix Auto UK bodyshops are equipped to carry out a full range of repairs, ranging from paintless dent removal to restoration work resulting from a major impact. All of the Fix Auto UK car body shops are certified by the British Standard – BS 10125, which means all of our locations repair vehicles to the highest standard to ensure our customers are kept safe on the road.
Keeping You Driving Forward
Geschreven door het bedrijf
- Visit Fix Auto UK for your car body repairs!
- The team our car body shops specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches, door dinks caused in supermarket car parks or accident damage!
Contactgegevens
Lyndale House, Ervington Court, LE19 1WL, Leicester, Verenigd Koninkrijk
- 0116 326 5401
- admin@fixauto.co.uk
- fixauto.com
4,8
Uitstekend
23K reviews
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Great customer experience
Great customer experience. Kept informed throughout. Car collected and returned. Work looks great - thanks
1 april 2026
Review zonder uitnodiging
Antwoord van Fix Auto UK
Hi, Andrew,
We're happy to hear that you had a great experience! It's wonderful to know you were well-informed and satisfied with our work. Thank you for your feedback.
Sharon Horn, Fix Auto Buckingham
Very impressive with the service
Very impressive with the service at this garage! Super friendly staff always willing to help and always keeping you up to date! Just what you need!
7 april 2026
Antwoord van Fix Auto UK
Hi Claire, thank you for the kind words and 5 star review. it means a lot
Antwoord van Fix Auto UK
Hello Simon,
Thank you so much for your glowing 5-star review! We are thrilled you had such a positive experience with us. Providing excellent service is always our top priority, and we are delighted that we met your expectations.
Best regards
Fix Auto Newbury
Fantastic job
Fantastic job, I dropped my car off and picked up my courtesy car.They text me on where the car was on its repair journey and when it was ready to pick up. The repair was brilliant and it was washed and polished and cleaned inside too. Thank you for a great service
8 april 2026
Review zonder uitnodiging
Great bodywork repair
Great bodywork repair, very helpful staff, swift repairs.
Lorna and Dee couldn't have done anymore for me!
8 april 2026
Antwoord van Fix Auto UK
We're happy to hear that you had a positive experience with our work and helpful staff. We appreciate your kind words and are glad we could assist you!
The service and Repair was good
The service and Repair was good. My one negative would be the courtesy car was a fiat 500 very small. Other than that very good.
8 april 2026
Review zonder uitnodiging
Antwoord van Fix Auto UK
Rene Manradge,
We're glad the service and repair met your expectations. We regret the courtesy car was not ideal and appreciate your feedback, which helps us improve our services.
Paul Cunningham, Fix Auto UK
Antwoord van Fix Auto UK
Dear Richard
Thank you for the 5 star review. We appreciate your positive feedback and that you are pleased with the repairs.
Many Thanks
Fix Auto Maidenhead
Good communication
1 april 2026
Antwoord van Fix Auto UK
Dear Michael
We appreciate you taking the time to leave us a review. We're happy to hear that you were pleased with our communication and service.
Many Thanks
Nina
Top Work But Communication Needs to Improve
The work carried out was top notch. Collection was when booked, the collection team were polite & knowledgeable, I was informed that I would be contacted after 10 working days. I had to chase to get information, I was promised a call back which never happened. Apart from the need to improve their communications I was very happy with the repairs to my car
8 april 2026
Antwoord van Fix Auto UK
Ian Jons,
We appreciate your feedback and are glad you were happy with the repair quality and collection. We're sorry our communication fell short of expectations and will address this to improve our service.
Sandra Kluba, Fix Auto UK
Great service and friendly
Great service and friendly. The staff where professional and they returned my car having fully cleaned it thoroughly upon return
Thank you!
8 april 2026
Antwoord van Fix Auto UK
Thank you Shivam, that's great to hear!
We were kept in touch from start to…
We were kept in touch from start to finish of the repairs and works carried out and completed inline with dates given. Excellent Service
1 april 2026
Antwoord van Fix Auto UK
INITIAL ELECTRICAL,
We appreciate your positive feedback! We're happy to hear that you were kept informed throughout the repair process and that the work was completed on time.
sandeeppowar, Fix Auto UK
I had the misfortune of needing my car…
I had the misfortune of needing my car repaired via insurance agent sent to fix auto Keighley what an amazing experience staff were super helpful explained everything in detail and was done in matter of days superb job done.
8 april 2026
Review zonder uitnodiging
Antwoord van Fix Auto UK
Micheal jameson,
We appreciate your feedback! We're happy to hear that our team was helpful, explained everything clearly, and completed the repair quickly. It's great to know you had a superb experience. Thank you!
sandeeppowar, Fix Auto UK
I wasn't impressed with the attention…
I wasn't impressed with the attention to detail IE push fit rivets and screws left out of panels and wheel arch liners , clearly leaking washer bottle leading to the inconvenience and another half day leave taken for the to be car returned .
1 april 2026
Antwoord van Fix Auto UK
Dear Simon
We appreciate your feedback and apologise for the issues you experienced. We regret the inconvenience and time lost in returning the car. We'll address these concerns to improve our attention to detail.
Many Thanks
Nina
Wonderfull people very helpful and…
Wonderfull people very helpful and friendly. Fantastic service and keep you inform what is happening.
8 april 2026
Antwoord van Fix Auto UK
Jacqueline Margaret Barnes,
We appreciate you taking the time to leave us a review! We're happy to hear that you found our team helpful and friendly and our service fantastic.
sandeeppowar, Fix Auto UK
Friendly staff
Friendly staff. Excellent service right from the start. Prompt responses, good communication.
Update given regarding work on vehicle.
Would definitely recommend.
8 april 2026
Antwoord van Fix Auto UK
Thank you for your lovely review, Lesley! We're so glad that everything ran smoothly for you and that you felt well looked after throughout the process.
Its great to hear the updates kept you reassured along the way - that's exactly what we want for our customers.
We really appreciate your recommendation and your support, it means a lot to the whole team.
- The Fix Auto Manchester East Team 🚗
Excellent repair work and friendly, professional service
Fix Auto did an excellent job of my car body repairs, it looks good as new. They provided a courtesy car and kept in touch about the progress of the work. The team were friendly and professional
8 april 2026
Antwoord van Fix Auto UK
Thank you so much for your kind review, Laura! We're really pleased to hear you're happy with the repair and that your car is looking as good as new. It's great to know the courtesy car and regular updates made the process easier for you too.
We'll be sure to pass your lovely comments on to the team - they'll really appreciate it. Thanks again for choosing Fix Auto Manchester East, and if you ever need us in the future, we're always hereto help! 🚗✨
Excellent company
After my car was damaged in a car park, my insurance put me through Fix Auto. Right from go they were very helpful and the cat was collected, repaired and returned as new. Their communication was excellent and I was kept informed all the time.
8 april 2026
Antwoord van Fix Auto UK
Good Morning
We appreciate you mentioning our good communication and friendly people. Thank you for your positive feedback!
Fix Auto Mid Devon
Reply
Ok x having left a not so good review x I would like to amend this and catch up saying fix auto dealt with my issues and have given a satisfactory answer ,I would definitely recommend them to anyone x
8 april 2026
Review zonder uitnodiging
Antwoord van Fix Auto UK
Thank you for your feedback.
We’re very pleased to hear that you were happy with the service you received over the phone and with the quality of the repairs.
Regarding the door plastic not being fitted correctly, we apologise that this has not yet been replaced as originally promised. This is not the level of service we aim to provide. As discussed, we will complete this tomorrow for you.
Thank you for your understanding and glad to hear you would recommend us!
Excellent job thank you
31 maart 2026
Antwoord van Fix Auto UK
Hi
We're happy to hear that. Thank you for your positive feedback, it's much appreciated.
Kind regards
Karen, Fix Auto Durham
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