Fixmywatch Reviews 2.486

TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Excellent service. I had a question before sending the watch and received a quick and helpful answer by email. Communications throughout have been timely and helpful. Watch was quickly and fully repai... Toon meer

Beoordeeld met 5 van de 5 sterren

I was a little sceptical at first to get my Rolex serviced by an Internet company. However all went extremely well and quick.I was kept informed of progress by very courteous staff.The watch was ret... Toon meer

Beoordeeld met 5 van de 5 sterren

Fast turn around, easy to deal with straight forward process and exactly what was said has been done. Would definitely recommend and deal with again. Felt that the price was also reasonable for the fu... Toon meer

Beoordeeld met 5 van de 5 sterren

Can’t recommend enough. A bit nervous initially sending my watch away but from collection until return (just under two weeks) the communication was excellent. Watch back and looks as good as new.... Toon meer

Bedrijfsgegevens

  1. Horlogerie

Informatie afkomstig van verschillende externe bronnen

At FixMyWatch, we appreciate that time is a valuable asset in people’s busy schedules; that’s why we’ve developed, what is probably, the best watch repair service available anywhere in the world.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Beoordeeld met 5 van de 5 sterren

This was my second time using Fix My…

This was my second time using Fix My Watch, once for a new battery in my Breitling Aerospace and then for a complete service and new battery in my TAG Heuer Professional. On both occasions the service has been exemplary and the charges very reasonable. I would recommend them without hesitation.

14 oktober 2025
Beoordeeld met 5 van de 5 sterren

I sent my Breitling watch for a new…

I sent my Breitling watch for a new battery and a clean, I was a little apprehensive at first as a courier was coming to collect, however I had no need to worry, it was a great service from beginning to end and it looks like new, I certainly will be using the service again.

10 oktober 2025
Beoordeeld met 5 van de 5 sterren

A brilliant service

A brilliant service.
Picked up on time. Kept informed of progress. Reasonable charge. Returned on time in a beautiful package.
Highly recommended.

8 oktober 2025
Beoordeeld met 5 van de 5 sterren

Excellent service

From the moment I spoke to fix my watch the service had been excellent. Having brought another watch and had delivered by DHL I felt my watch was safe and secure, plus insured in transit.
Communication, speed, price and service just great. I got my watch back 5 weeks quicker than I had been quoted by local jewellers and £80 cheaper.
The watch is a Breitling

30 september 2025
Beoordeeld met 5 van de 5 sterren

Seamless service with no extra or…

Seamless service with no extra or hidden costs. I used this company as they said they could source Breitling parts. I thought i would get "the call" that said, oh, we've found some extra issues but it never came. Watch returned in lovely packaging and working perfectly. The only criticism is that the DHL service will not let you know a rough time when picking up or dropping off, meaning someone has to be in all day for 2 days.

18 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant Service!

I came across Fix My Watch through a colleague who had used them in the past. I was a little apprehensive as I had previously been told by a local jeweller that my watch was unrepairable. I was pleasantly and happily surprised when I was told the good news that Fix My Watch could fix it!! Great communication from start to finish, friendly and helpful staff and a very reasonably priced repair made my experience a 10/10. Highly recommended.

25 september 2025
Beoordeeld met 5 van de 5 sterren

Excellent Company.

This was my first time using the company and I was a little concerned that their online information wouldn’t match their publicity. However, from dispatch to return of my watch, I received a first class service! This is an excellent company with highly professional and informative staff. I have no hesitation in recommending this organisation to others.

25 september 2025
Beoordeeld met 5 van de 5 sterren

I sent my 30 year old Citizen Eco drive…

I sent my 30 year old Citizen Eco drive watch for repair after a reputable high street dealer said it was unrepairable.
The watch has a huge sentimental value to me. Fixmywatch had a look at it, fixed it and sent it back to me, packaged like it was a Rolex.
The whole process was very easy and I am really grateful to the whole team. Well done and thank you

17 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant

Brilliant , great communication. pickup by DHL which was great though they give you a date not a specific time . Cartier watch battery replacement

24 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Smooth from the word go

Smooth from the word go. Fixed my wife’s Ebel Sportwave which she has worn daily for 40 yrs. good value, good communication and well presented on its return - Oh yes , and great value for money

23 september 2025
Beoordeeld met 5 van de 5 sterren

I have used this company twice now

I have used this company twice now, takes about 4 weeks turnaround, communication not the best but the quality is good. Got my watch back today and looks like new and come back with a 2 year warranty. My watch looks like new .Total cost £235 but that included DHL collection and delivery , all new parts glass and strap repair and clean plus full service and battery.

23 september 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bad customer service in terms of…

Bad customer service in terms of updates, they have had my watch two weeks and I have no idea what’s happening. My watch is very expensive and it means a lot to me. Please be aware when sending your items, I did actually think it was scam at first !!!

15 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Great service, quite expensive, second time I gave used the company.
Good to have the items collected repaired abd delivered back and all insured too.
Missed the little zip case this time but the pouch will help

9 september 2025
Beoordeeld met 5 van de 5 sterren

Full service on my Breitling watch

I was really apprehensive using this company that I found online, after doing a lot of research I decided to go ahead. There was absolutely no need for me to be concerned, my watch (Breitling super Ocean) was picked up from home for a very small charge. I had a full service which included original Breitling parts if any were needed, polish and certificated warranty. Very good price, first class company, friends and family will definitely be using this company in the future. Would definitely recommend.
Many thanks

5 september 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant service from start to finish

So pleased. The watch didn't work when I sent it so I expected extra charges for parts. Even tho some parts were replaced (which were returned with the watch) no extra charges. What pleased me the most is the honesty.
Also the DHL pickup and drop off were flawless
Will definitely use again. Thank you

25 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely superb

Absolutely superb: really good communication, great treatment of my watch, and fast service too. I was really impressed with this, and will use for other watches.

6 augustus 2025
Beoordeeld met 5 van de 5 sterren

Fantastic company

First time using Fixmywatch - and certainly will not be the last!
Brilliant service from start to finish.
Watch collected on time, regular updates on progress, including a phone call from Jodie, and a safe return of watch when repaired.
Considering it's a fairly old Tag what was returned to me was nothing short of what looks like brand new!!!

Thank you so much and I can't recommend you enough.

4 augustus 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brilliant service

This company are fantastic,I rang and spoke to one of the lovely customer service staff who arranged for my watch to be collected, I was able to track the progress of the repairing of my beloved Tag watch and it’s just arrived back today looking like new ( it’s over 30 years old ) .
I cannot recommend them highly enough, also much cheaper and easier than sending it to Tag .
Thankyou so much fixmywatch ❤️

30 juli 2025

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