Fixrunner Reviews 

248
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I started using Fixrunner several years ago when I had a problem with my website. Soon after I realized that the management of my website was becoming overwhelming for me. They organized and simplifie... Toon meer

Beoordeeld met 5 van de 5 sterren

For those without prior web design experience who are brave enough to tackle building a website from scratch, Fixrunner's services are a necessity. What could end up taking weeks of pulling your hair... Toon meer

Beoordeeld met 5 van de 5 sterren

Great experience from start to finish. Communication was great. Emails, no matter what hour sent, were answered quickly, which was a considerable benefit in my case because I was already a panicked wr... Toon meer

Beoordeeld met 5 van de 5 sterren

As far as web support companies, I have "tried them all". When I've ended contracts with some of these other web support companies, I had been hacked, harassed and denied refunds while trying to reco... Toon meer

Bedrijfsgegevens

  1. Softwarebedrijf
  2. Computer & laptop accessoires

Geschreven door het bedrijf

FixRunner.com is a WordPress support service. We offer free e-learning,live help, custom development and affordable web maintenance for WP beginners &advance users.


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

248 reviews

5 sterren
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4,9

Alle reviews

(248)

7 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I have nothing but good things to say…

I have nothing but good things to say about FixRunner. We have 4 of our company's WooCommerce websites managed by them and their response time, experience, and willingness to go above and beyond to help has been invaluable to our business.

I could honestly not think of a single negative experience that I've had with them and would recommend their services to anyone looking for help maintaining their WordPress website.

10 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Was amazing service

Was amazing service, it makes me believe that great businesses are out there and willing to do the work and then get paid. I still can't believe they fixed my issue and it was fixed from the first email to the end in less than 1 hour. Amazing!!!

12 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service for the reasonable price

Agent was available for the initial chat within seconds. She was was very attentive and knowledgeable. Developers started to work on the issues at the same day I decided to proceed. The issues were resolved very quickly and with high quality. Company representative also explained in details which improvements could be done for my web site.
Great service overall.
Will continue using the company going forward.

29 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Business with integrity!

Time for an honest review. I hired these folks last Friday to fix my broken Wordpress/woocommerce site. This experience wasn’t 100% to my liking so I expressed my frustrations. Then the CEO of the company, Sam, personally calls me to apologize and to make things right.

Then within an hour everything was fixed!!

Everyone makes mistakes… I certainly do.. but what sets Fixrunner apart is that they really care about customer satisfaction and they will go above and beyond to achieve that satisfaction.

Sam didnt have to call me on a Sunday to apologize, he didn’t have to offer to fix the issue for free, but doing so regained all of the lost trust and then some!

The next time my wordpress site breaks… these are the guys I’ll go to first.

Thank you Sam and llija for the great service!

2 mei 2024
Review zonder uitnodiging
Logo Fixrunner

Antwoord van Fixrunner

Hello Mr. Lee

Thank you for this nice review and your feedback.
Customer satisfaction is a priority for us, and I’m happy we were able to resolve the issues on the site to your satisfaction.

Thank you

Sam Mulaim (CEO)

Beoordeeld met 5 van de 5 sterren

FAST & able to fix any issue I run into

I have two small businesses, both heavily reliant on a great website. I've bounced around to a few different tech guys and have never been able to get consistent, reliable help until finding Fix Runner. I found them after running into a tech problem that I paid two other tech experts to fix, and both failed. Fix Runner responded to me within minutes and had the issue fixed within a single hour. Everyone I have worked with at Fix Runner is extremely knowledgable, professional, kind, and FAST. I've yet to run into an issue they couldn't fix, and they will keep working on it until they get it right. Five stars, for sure!

11 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was STUCK

I was STUCK. That starts with 'S' and rhymes with ... Well, you know what it rhymes with. The team from Fixrunner was such a happy experience. They were prompt, respectful, smart, and ultimately right. Thank you. I am back on track.

23 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Most prompt company I've ever dealt with.

Always prompt to answer questions and fix issues. Honestly, one of the most prompt companies I have ever dealt with. Everything happens quick with FixRunner. I considered cancelling my membership initially after they fixed a couple issues I was having, not because of them just because I didn't know if I would need it... but whenever I think of something, or for some reason if our website has a problem, I immediately can email them and its resolved. It's worth the peace of mind, and almost like an insurance policy on your website (with no deductible!). I will be a long time member of Fixrunner.

11 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

All looked hopeless. Then I found FixRunner!

My web site was transferred to a new hosting site.
Immediately, all links images database, etc did not work at all.
got constant 404 errors.
Saw no WordPress admin screens.
Tried for two weeks to fix it myself. No luck.

Found FixRunner using a search for wordpress repair companies. All the reviews looked good so I tried them.
Honest, they took all of 1 - 2 hours to fix it all.

If you are reading this review and are on the fence about who to fix your web site, just do it.

You be up and running quickly. Just like me ;)

8 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A+ Service

Lightning fast solution to a problem I had been spinning my wheels on the whole day - very professional, responsive and highly competent. You pay nothing until your issue is resolved.

10 februari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fixrunner Techs Rock!

Fixrunner techs work very hard to make sure my site looks good. It takes work and focus to manage your own websites health (SEO) and they make the super tecky part a breeze. ROI is very good here!

22 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Response Time

Great Response Time

Very pleased with my first work order. It was completed quickly, accurately and on budget. I found the guys at FiX Runner easy to communicate with and quick to respond.

18 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best Wordpress support

I have been relying on this company for years for my WP site... They are affordable - Super FAST in fixing any of the problems I had with my desktop version or mobile wp site.
The service request is easy to fill out and like I said QUICK to respond and RESOLVE!!!
Love these guys..
If you have a wordpress site and are struggling check them out!!
The only downside is they don't do SEO; but refer you to affordable plugins.

21 januari 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Highly recommend Fixrunner

Highly recommend Fixrunner. They quickly identified the problem with our website, communicated with us throughout the whole process, fixed the problem and migrated us to a new server without any issues. Thank you Ilija for your work and help!

11 januari 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

My server was messed up

My server was messed up. I started receiving server errors the day I gave them the access to server. All they had to do was to ask me to restore the server to prior day. instead they said , your website is too huge , we can't do the job. So I guess for small websites they are good.

7 januari 2024
Review zonder uitnodiging
Logo Fixrunner

Antwoord van Fixrunner

Hello Rizwan,
Thank you for taking the time to leave your feedback.

I checked your ticket with our team and I see that when we tried to copy the site to the staging server it kept failing to respond and we were not able to work on the site due to some issues with the server. That is why we replied that we would not be able to help.
As you know, we tried to work on it for a few hours and since we were not able to help, we did not request any payment.

I will reach out to you personally, to see which part of our work process was disappointing.

Thank you

Sam Mulaim - CEO

Beoordeeld met 5 van de 5 sterren

Excellent team, excellent service!

Ilija was absolutely great! We migrated our site to a new server which knocked a few visual bits and pieces out, however the team over at Fixrunner worked their magic and within 24 hours of the original request being made the site looked good as new.

Highly recommend to anyone using WordPress.

11 januari 2024
Review zonder uitnodiging

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