Flight Centre New Zealand - Flight Centre Queenstown Reviews 

I can’t recommend Scott at Flight Centre Queenstown highly enough! His attention to detail is exceptional, and every trip he helps me plan is organised perfectly from start to finish.

What I value most is the confidence and peace of mind I have when booking through Scott. I know he’ll do everything possible to make sure my trip goes smoothly, and if anything unexpected comes up, I know he’ll be there to help every step of the way. He’s always professional, knowledgeable, responsive, and genuinely cares about his clients.

If you’re looking for a travel agent who goes above and beyond, Scott at Flight Centre Queenstown is the person to see. Thank you for your outstanding service—I wouldn’t book my travel with anyone else!

Just very competent and professional servive

I needed to book some travel for work and was considering the option of making it into a family holiday by taking some extra time off. My travel consultant Jordan Crow was absolutely fantastic - completely understood my travel goals, provided great options with alternatives and was so prompt in replying that I even wondered at first whether Flight Centre was using AI travel consultants! I also chopped and changed my goals several times because of family and work requirements and I was never made to feel that I was a bother or being a demanding client. I will definitely try to use Jordan again when I next book personal travel.

Immediate service when I walked in and quickly got itinerary together

Easy communication - pleasant positive agent

India was awesome right from the start, answering the phone and knowing exactly how to book me on the right flights. She returned her call as she said she would and backed up the call with emails.
One very happy customer here.

Alice Walmsley at the Queenstown store was really helpful when making our booking. She made good suggestions and talked me through everything clearly.

Alice made my experience brilliant. Truly a asset to your business. Didn't try to push me into anything. Alice listen to what I wanted , and acted upon my instructions. Thanks so much for making everything so easy Alice. Viewers Chrissy Edwards.

India from Flight Centre Queenstown was the absolute best travel agent I could've asked for when planning my first-ever holiday's flights. Any questions or concerns I had were answered very fast, and I always recieved a well-articulated and helpful answer that took all the stress out of planning my holiday. Would highly recommend.

A good travel agency is not only the one that book your flight quickly and cheaply but also the one that’s there when things go wrong and you need help. Today our flight got canceled due to weather, quick enough our agent emailed us and then called us, after being on the phone with the airline, to explain the option and the next step to take. We’ve been rebooked and thanks to Alice from Queenstown branch we also got our previous seat back which will allow extra room and comfort for us and our little one.
Highly recommended
Many thanks Alice.

We had used Alice before and found her very good so we went back to her for our latest trip

Alice Walmsley's patience, thoroughness and helpful manner.