Found Floks via a review posted on another website. After reading Floks company backstory i decided to make contact. Sara was most helpful and i felt informed enough to make a purcha... Toon meer
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Lees wat reviewers zeggen
I’m very happy with this wool pillow. It’s extremely comfortable, provides great support, and keeps its shape really well throughout the night. I especially love that it’s filled with natural wool —... Toon meer
I’m not sure words can truly do justice to how exceptional Folks’s new bed linens are. Incredibly soft, they strike that rare balance of being both cooling and warming at once — almost as if they floa... Toon meer
I'm now on my journey to being 'fully Floks' with a Floksy Topsy mattress enhancer, the winter wool duvet, quilted pillows and hemp and organic cotton bed linen. As a hot sleeper - menopausal - they m... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Our range of luxury, organic wool bedding includes pillows, duvets and mattress toppers. Everything is individually made in the U.K. using the finest, traceable British Wool and crisp, unbleached organic cotton. These unrivalled raw materials and quality UK manufacturing ensure that our bedding is the finest in the world and will help you sleep your best sleep.
Contactgegevens
Verenigd Koninkrijk
- floks.co.uk
4,8
Uitstekend
346 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Fantastic unique wool duvet
Fantastic unique product, delivered promptly. Beautiful and comfortable wool duvet which really helps with temperature regulation in the summer. It also really keeps it's shape so much better in the duvet cover than a traditional down duvet. Very pleased overall.
16 juli 2026
Thank you
Thank you.
Very helpful sales staff. Everything arrived promptly and beautifully packaged. Really pleased with the quality of the bedding purchased.
17 juli 2026
Excellent ed topper product thank you it was…
Excellent product thank you it was package really well lovely on the bed British made just what we wanted and delivered very quickly keep up the good work you will go a long way. Thank you Diane Shepherd.
9 juli 2026
Best pillow ever!
Absolutely love my new luxury quilted British wool pillow! Firm, comfortable and cool even during the recent heat waves and humidity. Five star service and delivery and so pleased I am able to purchase and support a 100% British product and business. Would definitely recommend and buy from Floks again.
26 juni 2026
Antwoord van Floks
Thank you so much for taking the time to leave your lovely review. We are so pleased to hear how your new pillow is keeping you cool and supported in this challenging warm weather. Sleep well!
Full Floks please
I'm now on my journey to being 'fully Floks' with a Floksy Topsy mattress enhancer, the winter wool duvet, quilted pillows and hemp and organic cotton bed linen. As a hot sleeper - menopausal - they make a real difference. I'm neither too hot nor too cold. The bed linen gets better with every wash and is so soft and cooling against my skin. I feel more restored and my overall sense of well being is better. The only downside is it's harder to get out of bed in the morning.
29 juni 2026
Review zonder uitnodiging
Antwoord van Floks
Hello Ruth and thank you so much for your lovely 5 star review. It makes us so happy here at Floks HQ to know that we are genuinely helping people to sleep better and then face the next day feeling refreshed and ready to enjoy life. Sleep well!
Lovely products and excellent customer…
Lovely products and excellent customer service if needed.
11 juni 2026
Antwoord van Floks
Hello Rosemary . Thank you for taking the time to leave your review. It really does mean a lot to our small team to receive feedback on our service. We hope you sleep well with your new bedding.
Wonderful pillows
Wonderful pillows! They are the best we’ve bought. Excellent customer service and delivery.
5 juni 2026
Antwoord van Floks
Hi Helen. Thank you so much for taking the time to leave a 5 star review and we are so happy to hear that you love your new pillows. Sleep well!
The shop is very nice the service was …
The shop is very nice the service was very good, pleasant and informative. Will return.
5 juni 2026
Antwoord van Floks
Hello David. Thank you for visiting our store and we are so pleased that you took the time to leave your lovely review.
So poor not good at all go the pillow…
So poor not good at all go the pillow did not get a call or message from them will not buy from them again.
28 april 2026
Antwoord van Floks
Hello. We are very disappointed to read your review and keen to help resolve any issue you may have with your order. We have telephoned and tried to contact you by email and left messages but have been unable to reach you. We take great pride in our customer care and will always look into any concerns our customers have if we are given the opportunity to do so. We are contactable via our website, our live chat and by telephone. We hope to have the opportunity to help resolve your concerns.
Incredible improvement in quality of…
Incredible improvement in quality of sleep with the 2-3 mm wool topper
24 mei 2026
Antwoord van Floks
Hello Naomi and thank you for taking the time to leave your review. We are so pleased to hear that you are sleeping better with your new Floks topper.
Very well made pillow
Best pillow I’ve ever purchased. Purchased one similar from woolroom and it was a waste of money, this however is much better
12 mei 2026
Antwoord van Floks
Thank you for your lovely review and we are so happy to hear that you are enjoying improved sleep with your new Floks pillows.
Antwoord van Floks
Hello and thank you so much for taking the time to leave your 5 star review and we hope you are enjoying a great nights sleep with your new Floks bedding.
Easy to order & next day delivery
Easy to order & next day delivery. Really pleased with the mattress topper.
29 april 2026
Antwoord van Floks
Thank you Marion for your lovely review and we hope you are enjoying improved sleep with your new Floks wool topper.
The best sleeping pillow experience
I have been struggling for long time, trying to find the perfect pillow! Finally my pillow treasure hunting has reached an end! I just love the Floks pillows! They are very comfortable. Importantly, they are made of wool and cotton! Rare in this plastic world we live in.
I will soon place another order for my daughter's bed.
27 maart 2026
Antwoord van Floks
Hello Rosaria and thank you so much for taking the time to leave your lovely 5 star review. It really does mean so much to the whole team here at Floks to know that our customers appreciate our natural wool bedding. We hope you are continuing to enjoy your best sleep with your pillows and we look forward to helping you with your order for your daughter.
Highly recommended!
Top quality products and very helpful and patient staff made buying our pillow-top mattress as delightful as sleeping on it. Thanks to Sophie, Jody and all at Floks!
13 april 2026
Antwoord van Floks
Hello Robert and thank you for taking the time to leave your 5 star review. We are so happy to have helped you to find the right mattress and hope you continue to sleep well.
Antwoord van Floks
Hi Rachel and thank you for your lovely review. We hope you are enjoying great sleep with your new pillows.
Very helpful sales team
Very helpful sales team, able to advise and find me the products I required. I am now enjoying my new bedding and and bed linen enormously. I love the crisp feel of the duvet, and the soft comfort and colour of the linen. My pillow is just right. I only wish I had bought a bed and mattress from you! Lovely, quality products, and it feels so good to know that my bed's made up with British wool, with the linen sewn in friendly Portugal. 💛🩵🩷
10 april 2026
Antwoord van Floks
Hello Elizabeth. Thankyou so much for your wonderful review and it has really made the teams day here to know how much our customers love our bedding and how it is helping them to sleep better. Keep sleeping well!
Fabulous comfy pillows
9 april 2026
Antwoord van Floks
Thank you so much for taking the time to leave a 5 star review and we are so happy to hear how comfortable you are finding your new wool pillows.
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