FloLogic Reviews 

397
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

The sensors are unreliable and the 5 year warranty is not actually 5 years. The company has hidden the warranty on their website so you must rely on their employees who later tell you that their fault... Toon meer

Beoordeeld met 5 van de 5 sterren

The FloLogic system has been very reliable for over 10 years. It is great to be able to control remotely for things like when i need to turn the water on for the spa service company to fill the spa... Toon meer

Beoordeeld met 5 van de 5 sterren

It's great at alerting when there this an issue. The app is easy to use to change settings. and it definitely works in detecting when there might be unexpected flow.

Beoordeeld met 5 van de 5 sterren

The FloLogic shutoff valve is a serious, heavy duty industrial quality product. One reason we chose it was the ultrasonic sensor versus the mechanical paddle wheel that most other shutoff valves use.... Toon meer

Bedrijfsgegevens

  1. Huisautomatiseringsbedrijf
  2. ook in
  3. Fabrikant
  4. Waterleidingmateriaal leverancier

Geschreven door het bedrijf

Plumbing leaks affect 1 in 12 dwellings every year. Catastrophic leaks often begin as a small, undetected drip. These plumbing failures devastate lives, result in billions in insurance claims annually and can cause long term damage including mold infestation. The FloLogic smart water valve constantly monitors your plumbing system and senses leaks as small as a half-ounce per minute or as significant as a broken pipe, then automatically shuts off your water to prevent water damage. Known as “the circuit breaker for every plumbing system®,” the innovative and patented FloLogic System enables home and business owners to greatly reduce or eliminate the economic and personal loss associated with plumbing failures. The FloLogic System has received numerous awards and accolades, including “Best of What’s New” award by Popular Science magazine and "One of “Top 100 Products” by Building Products magazine. The FloLogic System was featured in "This Old House" magazine “Smaller Safer, Smarter” and featured on “Ask This Old House” television program.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

397 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 53% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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4,4

Alle reviews

(397)

122 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

I'm an integrator figuring this out for…

I'm an integrator figuring this out for a plumber who didn't understand it. Support was super helpful, I believe his name was Josh. Super knowledgeable and definitely concerned that their product is installed correctly and super helpful in that process.

12 augustus 2026
Beoordeeld met 1 van de 5 sterren

First of all we get random water shut…

First of all we get random water shut offs several times a week. I turn it back on and there is no water use occurring and no leaks shown. I assume it is related to water softener activity.
Second, about a month ago the app disconnected. All attempts to reconnect end up with the code on the device not being recognized. I don’t have time to spend a lot of time on the phone with someone to talk me through this set up. I am out of town til mid September so I have disconnected it until I get back, when I can deal with this.

11 augustus 2026
Beoordeeld met 5 van de 5 sterren

The technician at FloLogic Brendan…

The technician at FloLogic Brendan Kennedy is always very helpful, when I call with any questions. He is also very professional in his demeanor.

I installed the FloLogic system several years ago and could not be more happier with the system. The system is not inexpensive to purchase and instal but it is a great investment.

I own a Townhouse in NYC and I sleep a little better at night, knowing that the FloLogic system is activated in the property!

Sincerely,
Michael Hayes

17 augustus 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

doesnt offer half of what Moen offers

doesnt offer half of what Moen offers
Moen Gives you daily usage emails and additional information sent to your email daily or weekly so you can manage the usage. You don’t get that with FloLogic

20 juli 2026
Logo FloLogic

Antwoord van FloLogic

Thank you for your feedback. Please know that unlike the brand you mention, only FloLogic can see drip level leaks in real time (others need a pint or more per minute of flow to see real time leaks), only FloLogic has standard battery backup that powers the System for a number of days during an outage, it uniquely has user-defined settings and integrations that can virtually eliminate nuisance shutoffs, and only FloLogic has solid brass valves available up to 2" with a best-in-category 5-year warranty. And, we are committed to U.S.-based available live phone support to help our users enjoy the benefits of FloLogic. We are still supporting customers whose FloLogic Systems are running strong nearly 20 years after their installation. Let us know if we can ever support you.

Beoordeeld met 2 van de 5 sterren

system not working-- it wont co0nnect…

system not working-- it wont co0nnect and i have run the water around system as it shuts water off within a minute when not connected-- qould love a knowlegeable tecjh rep to come pout and trouble shoot

23 juli 2026
Logo FloLogic

Antwoord van FloLogic

Hello - Please give us a call so we can help you get back online 877-356-5644. Also, it sounds like you're in the Away mode. Whether online or not, you can simply tap the "Home" button on the local Connect module to get back in the Home mode.

Beoordeeld met 1 van de 5 sterren

Lack of Instruction

Although installed, I don't know how to properly use the system. The tutorial was not helpful. I called the plumber and amnstill waiting for one of their people to get in touch to set up a time to work with me.

21 juli 2026
Logo FloLogic

Antwoord van FloLogic

Hello. Please know that FloLogic is here with U.S.-based live phone support. If you give us a call, we can certainly help you understand the system. Call us at 877-356-5644. Then we would kindly ask that you update your 1-star review to reflect the support that you are guaranteed to receive. Thank you!

Beoordeeld met 5 van de 5 sterren

Worth the money & peace of mind

While I initially thought our FloLogic system would be troublesome, we have found its notifications only occurring when there is a problem. One of our toilets got stuck running and the FloLogic let us know. Saved us a lot of water usage money.....worth its cost.

15 juli 2026
Logo FloLogic

Antwoord van FloLogic

Thanks for sharing your experience. FloLogic only responds when water flow is abnormal, and yes, wasteful toilet leaks are a common culprit. Glad FloLogic caught a toilet malfunction before it became a costly water bill, or even worse, potential water damage. We are always here if you have questions!

Beoordeeld met 4 van de 5 sterren

I like how easy Flologic has been

I like how easy Flologic has been and it's brought some accountability to cleaners that are working on the house when I'm not there. I'm disappointed I can't see how much water has been used over a a day, week or month. I was surprised there was no usage information.

20 juli 2026

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