Ok, item as described, no issues Chat was informative as I followed up my order. This was explained and followed through. Goods arrived the next day as promised so all in all a great purchase
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I never imagined facing 5 inches of groundwater in my basement, but after speaking with someone from the Flood and Water Pumps sales team, I felt confident this issue could be easily resolved. They su... Toon meer
Bedrijf heeft geantwoord
Asked for correct connector size for pump and bought based on info given. When it arrived it didnt fit. Contacted for help but they didnt offer to send correct size, despite only being a few £, didnt... Toon meer
I cannot express how pleased I am with this product. I was fortunate enough to see it advertised on YouTube, until then I had no knowledge of puddle pumps & their uses. I ordered the pump with hose on... Toon meer
Bedrijfsgegevens
- Waterpompleverancier
- Tuinslangenleverancier
- Irrigatieapparatuur leverancier
- Gazonirrigatie verhuurbedrijf
- Pompapparatuur en -service
- Zwembadwinkel
Geschreven door het bedrijf
Water pumps and expert advice with next day delivery. For domestic and industrial use. Puddle pumps, sump pumps, engine driven pumps. Shop online or contact us for more information 0115 9870358
Contactgegevens
Unit 36, NG14 6AT, Nottingham, Verenigd Koninkrijk
- 01159870358
- enquiries@floodprotectionsolutions.co.uk
- floodandwaterpumps.co.uk
4,6
Uitstekend
709 reviews
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I ordered the wrong pump
I ordered the wrong pump, it should have been a pump with a float switch.I spoke to Tammy and she took care of everything for me.
27 mei 2026
Review zonder uitnodiging
Antwoord van floodandwaterpumps.co.uk
Hi Angus, it was a pleasure to help get that sorted for you. Thanks FPS Team
Good Web site ordering was easy and…
Good Web site ordering was easy and delivered on time
28 mei 2026
Antwoord van floodandwaterpumps.co.uk
Hi Chris happy you found the website easy to navigate and everything arrived as expected. FPS Team
A brilliant item
Ok, item as described, no issues
Chat was informative as I followed up my order. This was explained and followed through.
Goods arrived the next day as promised so all in all a great purchase
19 mei 2026
Antwoord van floodandwaterpumps.co.uk
Hi Martyn, thank you fro taking the time to review us, FPS Team
Order for a replacement pump
Order for a replacement pump made really straightforward by the helpful lady I spoke to. Item arrived very quickly via DHL also.
20 mei 2026
Antwoord van floodandwaterpumps.co.uk
Hi Chris, thank you for the lovely review. FPS Team
Antwoord van floodandwaterpumps.co.uk
Good morning Mike, thank you for taking the time to leave a review, we appriecate the 5 star feedback.
Ordering straight forward,delivery…
Ordering straight forward,delivery great , adaptor from pump did not fit !
4 april 2026
Review zonder uitnodiging
Antwoord van floodandwaterpumps.co.uk
Good morning David thank you for taking the time to leave a review. It's very much appreicated. If you'd like to drop us an email abotu the issue with the adaptor we can look into this for you - support@floodprotectionsolutions.co.uk, as everything supplied should work together. Thanks FPS Team
Antwoord van floodandwaterpumps.co.uk
Hi Kelly, thank you for the review, FPS Team
Water pumps
Very helpful company and fast shipping with good products.
27 februari 2026
Review zonder uitnodiging
Antwoord van floodandwaterpumps.co.uk
HI Rik, thank you for the kind review FPS Team
Outstanding service courtesy of Tammy
Outstanding service courtesy of Tammy. She immediately contacted me when stock was available and therfore made my day.
10 maart 2026
Antwoord van floodandwaterpumps.co.uk
Good morning Guy, thank you so much for taking the time to leave a review, it is very much appreicated. Thanks FPS Team
Efficient and Quality Product
Good product, delivered fast and with instructions. Would recommend!
25 februari 2026
Review zonder uitnodiging
Antwoord van floodandwaterpumps.co.uk
Hi Francesco, thank you for leaving such a glowing review, FPS Team
The Pump was slightly delayed on the…
The Pump was slightly delayed on the delivery, but that was the transport not the company.
Although we've not used the product as yet, it looks a beast of a pump which looks very well made.
Trying it tomorrow!
3 maart 2026
Antwoord van floodandwaterpumps.co.uk
Hi Jon, thank you for taking the time to leave a review and the understanding about the delayed delivery. Thanks FPS Team
Great service…
Prompt delivery and excellent customer support. Item as described. Excellent service- would recommend
2 maart 2026
Antwoord van floodandwaterpumps.co.uk
Hi Mrs Higgins, thank you for the kind review, we've glad you found our service and support so good. Thanks FPS Team
To be honest quite disappointed in…
To be honest quite disappointed in product- well instructions for product. I just assumed I could phone up and speak to technical support/ that was the whole point of ordering from them- but no, you get an automated message telling you to email and someone will get back within 48 hours! Not good when you have a flooded basement. I’m a woman on my own and wanted step by step guidance- the booklet is crap. Virtually no water coming out the end of the tibe and beginning to think item is not fit for purpose.. wasn’t going to take to here to complain but they did email asking me to do survey so I am just being honest! Is there supposed to be a little torrent of water coming out of the blue nipple at the bottom of the device? I paid £140 as I thought it would be quicker than mop and bucket.. it’s not!
23 februari 2026
Antwoord van floodandwaterpumps.co.uk
Good morning Paula, I'm disappointed to read this review, we do always try to assist with any troubleshooting. I have checked and it does appear we have not received any phone call or emailf rom you about this issue so we haven't been able to provide any assistance as yet. I have emailed you directly with some advice on getting the pump working. Thanks FPS Team
Order arrived promptly
9 februari 2026
Antwoord van floodandwaterpumps.co.uk
Hi Madeleine, thank you for taking the time to leave a review, FPS Team
I could speak to a real person on the…
I could speak to a real person on the phone and she was helpful and informative . The pump arrived in two days in time to be used it was very effective.
3 februari 2026
Antwoord van floodandwaterpumps.co.uk
Hi Sally, thank you for leaving a lovely review thansk FPS Team
I couldn't give 5* because
I couldn't give 5* because the item was faulty. But the problem has been quickly dealt with and a replacement sent by return of posting.
28 januari 2026
Antwoord van floodandwaterpumps.co.uk
Hi, thank you for taking the time to leave a review. From the tracking the new pump has been delivered. We did double check before shipping that is was all correct. Hopefully this has been received safe and sound. Thanks FPS Team
Fast, efficient service
Fast, efficient delivery and follow up questions answered promptly. Just what you need in an area like flood protection.
19 januari 2026
Antwoord van floodandwaterpumps.co.uk
Hi Pat, thank you for leaving such a postive review. We always aim to please. Thanks FPS Team
A good competitive price
A good competitive price. Paid for next day delivery but did not arrive.
12 januari 2026
Antwoord van floodandwaterpumps.co.uk
Good morning John, thank you for taking the time to leave a review. We do apologise for the delayed delivery, looking at your order I can see it was delivered the following day. It appears that the order was placed very close to the cut off time for same day dispatch and the couriers had already been to collect that days parcels. Regards FPS Team
Everything I ordered was complied with
Everything I ordered was complied with, and the one question I had was answered very quickly in the next email.
9 januari 2026
Antwoord van floodandwaterpumps.co.uk
Hi Robert, thank you for leaving a review. Glad we could assist. FPS Team
Antwoord van floodandwaterpumps.co.uk
Hi David, thank you for taking the time ot leave a reveiw, FPS Team
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