Prompt 10 minute installation. Flexibility on siting of sensor. General queries answered OK by installer. An indication on the sensor of the chosen trigger depth would increase confidence that the pai... Toon meer
Bedrijf heeft geantwoord
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I was able to appreciate the amount of effort that the team had put in to hosting the event. There was a wide range of industry attending and this can only grow. The only negative to my experience,... Toon meer
Bedrijf heeft geantwoord
Getting flood insurance for a small block of flats became very expensive. I decide to insure the two basement flats, the Flash Flood policy just covered our requirements at a reasonable price.
Dealing with Floodflash when our claim was activated was the easiest transaction we have ever made with an insurance company. The claim was settled and the funds in our bank account within seven days,... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
80% of the world’s catastrophic flood losses aren’t insured. That’s a $58bn bill each year for governments, businesses and people. The problem is getting bigger too, because of climate change, population growth and urbanisation. This is what we are working on at FloodFlash. We combine computer models, cloud software and internet-of-things technology to protect those that the insurance industry leaves behind.
Contactgegevens
FloodFlash Ltd, Huguenot Place, 17 Heneage Street, E15NL, London, Verenigd Koninkrijk
- 0333 016 5466
- enquiries@floodflash.co
- floodflash.co
4,5
Uitstekend
72 reviews
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Floodflash provided me with cover when…
Floodflash provided me with cover when the rest of the insurance industry didn't seem interetsed!
6 december 2024
You arbitrarily excluded 40% of the…
You arbitrarily excluded 40% of the site which we wished to insure.
27 november 2024
From agreeing to use & have flood flash…
From agreeing to use & have flood flash system fitted it went with ease & was completed with in 48 hrs.
No dramas it was just Done.
2 augustus 2024
Antwoord van FloodFlash
Thanks for the kind words Phil. All the best from the whole team, Chris
Fitting new flash flood pole
Didn’t ring to say what time they were coming.
Guy didn’t see m at all confident I ask him a lot of questions which he didn’t know .
Just hope it works
9 augustus 2024
Antwoord van FloodFlash
Thanks for the feedback Mr Bull - I'll ask one of the team to get in touch with you to cover off any questions that you might have. All the best, Chris
well so far happy
well so far, it is the first time I used but very helpful and sorted out my requirement
17 juli 2024
Antwoord van FloodFlash
Thanks so much for the kind review. We look forward to supporting you in the future too! Chris
Professional and efficient service
All communications have been very helpful and clear and any enquiries were responded to efficiently. The service today for the fitting of the sensor was excellent, considered and professional. iI was very useful to get a call from the engineer ahead of the appointment giving an ETA.
10 juli 2024
Antwoord van FloodFlash
Thanks so much for the kind review! I'll be sure we pass it onto the engineer on your case. Chris
The engineer was very helpful
The engineer was very helpful, polite and was very quick, no issues A*
25 juni 2024
Antwoord van FloodFlash
Thanks Emma - all the best for the year. Chris
Very efficient
5 juni 2024
Antwoord van FloodFlash
Thanks for the kind review! All the best for the year. Chris
Ensure post code is accurately checked…
Ensure post code is accurately checked by FloodFlash!
Submit application early to allow full review of premium quoted to avoid disappointment.
1 juni 2024
Antwoord van FloodFlash
Thanks for the kind words - glad that it went smoothly for you. All the best, Chris
Antwoord van FloodFlash
Thanks for the kind review. Wishing you all the best. Chris
Antwoord van FloodFlash
Thanks for the kind review. Wishing you all the best. C
Straight forward process that was well…
Straight forward process that was well communicated
28 maart 2024
Antwoord van FloodFlash
Thanks so much for the kind words. All the best for the year. Chris
The service was excellent
19 januari 2024
Antwoord van FloodFlash
Thanks Amanda, we wish you all the best in your recovery. Best, Chris
Antwoord van FloodFlash
Thanks MR AC - appreciate the kind words. Chris
We did not install as planned
At the point of installation it was established that if the sensor was fitted in the location we specified - rather than the location agreed by FloodFlash and our broker the cost would increase (3 fold) and the cover would significantly reduce.
We did not proceed.
Given that our buildings have never flooded FloodFlash seem to want their cake and to eat it.
17 oktober 2023
Antwoord van FloodFlash
Hi Mike, sorry to hear that you didn't have a positive experience with us. We pride ourselves on service and work hard to communicate what makes FloodFlash different. A large part of that being our smart sensor.
We price each policy based on the risk at that property - so premiums can vary even at neighbouring buildings. Before your broker confirmed the purchase we will have asked them to share the Statement of Fact document with you. This includes a map showing the building for the sensor. This is our chance to pick up issues like this before they arise.
If you have any feedback on how we can make that process better we'd love to hear from you at support@floodflash.co. Similarly if you'd like one of our team to look over the case again to see what can be done we'd be happy to do so.
Best wishes,
Chris
Antwoord van FloodFlash
Appreciate the kind review William - all the best.
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