Helpful website for assembling the right products in the right quantities. Quality products at a reasonable price. Transport costs were steep, but likely not in their gift. Overall, Flooring King stoc... Toon meer
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Lees wat reviewers zeggen
Absolutely love this LVT kitchen flooring! The quality is excellent, and the colour is beautiful, giving the kitchen a fresh and stylish look. It was also very easy to install, and the finished result... Toon meer
It was just a quick phone call to order my things and a bit of help from who I called to remind me about the underwear which I did not put in my price and they kept me informed what time my delivery w... Toon meer
Exactly what it said on the tin. All delivered quickly, no fuss, looks great, lots of nice people...what's not to like? Well done Everyone ( including the driver who found us..unlike some companies w... Toon meer
Bedrijfsgegevens
Over Flooring King
Geschreven door het bedrijf
Why Flooring King?
At Flooring King, we are your one-stop destination for a diverse range of flooring solutions, from LVT and Engineered Wood Flooring to Laminate, Carpets, Carpet Tiles, Sheet Vinyl, Safety Floor, and essential Accessories.Based in the UK
Proudly based in the UK, we are driven by our promise to deliver unbeatable online prices. What's more? Enjoy free next-day shipping on all orders over £350.Customer Service
Our exceptional customer service team is always at your service, ready to assist with any flooring-related inquiries or issues you might face.Domestic & Commercial
Catering to both domestic and commercial clientele, we're here to ensure your flooring needs are met with precision and excellence. Welcome to Flooring King, where quality meets affordability.Shop By Flooring
Contactgegevens
Verenigd Koninkrijk
- 0300 303 6069
- info@flooringking.co.uk
- flooringking.co.uk
4,7
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 64% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Good communication update re delivery
Good product, good communication re delivery update
4 oktober 2026
Antwoord van Flooring King
Hi Tim,
Thank you so much for taking the time to leave this review.
We're delighted you're pleased with both our product and our communication throughout the delivery process, keeping customers informed is really important to us.
We'd love to work with you again in the future.
The Flooring King Team
Antwoord van Flooring King
Hi Kerry,
Thank you so much for taking the time to leave such a positive review, we're delighted to hear about your speedy delivery experience and that you're happy enough to recommend us to family and friends.
Your support means a lot to us, and we look forward to welcoming your referrals!
The Flooring King Team
Ordering was easy
Ordering was easy. Delivery was on time & products were excellent quality
4 oktober 2026
Antwoord van Flooring King
Hi Craig,
Thank you so much for taking the time to leave us a review, we really appreciate it!
We're delighted that you found the ordering process straightforward and that your delivery arrived promptly with products meeting your expectations.
The Flooring King Team
Quality flooring
Quality flooring, scotia at a great price. Just had the floor fitted, very happy 😊 . Delivery as confirmed, no issues.
9 oktober 2026
Antwoord van Flooring King
Hello Maria,
Thank you so much for taking the time to leave such a positive review.
We're delighted to hear that you're happy with both the quality of your flooring and scotia, and that our delivery and fitting service met your expectations.
The Flooring King Team
Extremely poor customer service – would not use again
We placed a substantial order for laminate flooring with Flooring King midweek, with delivery scheduled for the following Monday.
On the Friday, just one working day before delivery, I received an email advising that there was a problem with our order. Rather than supplying the flooring we had purchased, they offered an alternative in the same design but with a completely different thickness, which was unsuitable for our requirements.
What was particularly disappointing was that nobody even bothered to telephone us to explain the situation. I had to call them myself after receiving the email, only to discover that our flooring had apparently been sent to another customer in error. They couldn't tell me when it would be returned or offer any meaningful solution.
What makes the experience even more frustrating is that I subsequently approached another flooring supplier. After explaining what had happened, they immediately recognised that, given the size of our order, they could contact the manufacturer directly and arrange delivery through their haulage company. They managed to organise delivery of the exact flooring we wanted for the following Wednesday.
Why couldn't Flooring King have explored the same option? There appeared to be very little effort to resolve their own mistake or retain our business. Instead, they simply processed a refund and left us to sort everything out ourselves.
Mistakes happen, but it is how a company deals with them that matters. In this case, the communication, customer service and willingness to find a solution were extremely disappointing.
I would not use Flooring King again and certainly wouldn't recommend them based on this experience.
9 oktober 2026
Review zonder uitnodiging
I selected a delivery date that was not…
I selected a delivery date that was not going to be possible and received a call within 5 minutes to make an adjustment. Perfect, delivery arrived just as agreed
9 oktober 2026
Antwoord van Flooring King
Hello Bruce,
Thank you so much for taking the time to leave us a review, we really appreciate it!
We're delighted that our team were able to quickly sort out the delivery date for you and that everything arrived on schedule.
We look forward to helping you with any future flooring needs.
The Flooring King Team
So so helpful on the phone
So so helpful on the phone, I sent homedrawn plans of rooms after 3 attempts by me (Im old), was very patient with me through it all, was delivered within the 2 hour slot we still have one more room to fit, but very very happy with it all.
9 oktober 2026
Antwoord van Flooring King
Hello Mrs Rowan,
Thank you so much for your kind words, we're thrilled that our team could assist you patiently with your plans and that your flooring has arrived promptly.
We look forward to helping you complete your final room soon.
The Flooring King Team
Very good service they did have an…
Very good service they did have an issue with my order and it was late but they did a brilliant job of keeping me informed and to be fair I think it only took three days to come even with the issues. It was meant to be here next day and I believe they would’ve done that if they didn’t have the problem.
28 september 2026
Antwoord van Flooring King
Hello Jordan,
Thank you so much for taking the time to leave us a five-star review, we're delighted you're happy with your flooring!
We really appreciate your understanding regarding the delay, and we're glad our communication kept you in the loop throughout.
Your patience means a lot to us, and we look forward to helping you with any future flooring needs.
The Flooring King Team
Antwoord van Flooring King
Hi Glynn,
Thank you so much for taking the time to leave this lovely review.
We're delighted that you've had such a positive experience with both our service and product quality, that's exactly what we strive for at Flooring King.
We'd be thrilled to work with you again in the future.
The Flooring King Team
Excellent quality
Excellent quality, great prices, awesome customer service! Really pleased with our new floors!
10 oktober 2026
Antwoord van Flooring King
Hello Eftychia,
Thank you so much for taking the time to leave such a positive review, we're delighted to hear you're pleased with both the quality of your new floors and our service.
It's wonderful to know we've delivered on all fronts, and we'd love to welcome you back whenever you need flooring solutions in the future.
The Flooring King Team
Samples arrived quickly.
Samples arrived quickly.
Can choose your delivery date.
Arrived on correct day undamaged.
3 oktober 2026
Antwoord van Flooring King
Hello Melanie,
Thank you so much for taking the time to leave us a review, we really appreciate it.
We're delighted that our samples arrived promptly and that your delivery went smoothly; it's brilliant to know we got the timing and care just right for you.
The Flooring King Team
Did exactly how the inquiry was…
Did exactly how the inquiry was discussed and looks a good product.
10 oktober 2026
Antwoord van Flooring King
Hello Nicholas,
Thank you so much for taking the time to leave us a review!
We're delighted that we delivered exactly what was discussed and that you're happy with the quality of your new flooring.
We really appreciate your business and hope you enjoy it for years to come.
The Flooring King Team
Antwoord van Flooring King
Hello Meena,
Thank you so much for taking the time to leave us a review.
We're delighted that our service was prompt, and we're sorry the colours didn't quite meet your expectations but please do get in touch if you'd like to explore other options that might work better for your space.
The Flooring King Team
Great help from Karl and the team to…
Great help from Karl and the team to get my flooring up to west of Scotland! Definitely recommend this company
9 oktober 2026
Antwoord van Flooring King
Hello John,
Thank you so much for taking the time to leave such a positive review, we're delighted that Karl and the team could assist you with your flooring delivery to the west of Scotland.
Your recommendation means a great deal to us, and we hope you're thoroughly enjoying your new floors!
The Flooring King Team
professional but couldn't fit vinyl up stairs
Professional but couldn't fit vinyl up stairs. They came on time and were nice.
9 oktober 2026
Antwoord van Flooring King
Hi Richelle,
Thank you so much for taking the time to leave us a review.
We're pleased the team were professional and punctual, though we're sorry the vinyl couldn't be fitted up the stairs as our delivery policy is kerbside delivery but we are looking into delivery services for the future.
The Flooring King Team
Very good product,strong and non…
Very good product,strong and non slip,highly recommended!
2 oktober 2026
Antwoord van Flooring King
Hello Xiu,
Thank you so much for the wonderful feedback, we're delighted to hear that you're pleased with the quality and durability of your flooring, particularly the non-slip finish.
Your recommendation means a great deal to us, and we hope you enjoy it for years to come.
The Flooring King Team
Best price
Best price, quickest delivery and free too. Customer service was clear and helpful and the delivery was to the door. Needed the product in a hurry and this company delivered, literally and metaphorically.
9 oktober 2026
Antwoord van Flooring King
Mr McGoo,
Thank you so much for taking the time to leave such a kind review, we're thrilled we could get your flooring to you quickly and that our team could help make the process smooth.
It's wonderful to hear that we delivered on both fronts, and we appreciate your business.
The Flooring King Team
Easy to order
Easy to order , quick delivery…good experience.
Driver was excellent as he always is, and deserves a mention for his helpful manner.
9 oktober 2026
Antwoord van Flooring King
Thank you for your fantastic 5-star review! We're delighted you had a great experience with us and really appreciate your support.
Kind regards,
Flooring King
Good quality items and competitive…
Good quality items and competitive price, quick delivery.
9 oktober 2026
Antwoord van Flooring King
Thanks so much for the lovely feedback! It's great to know you're happy with our service.
Kind regards,
Flooring King
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