So far my experience of Floor Street has been fantastic. After receiving my samples, I was contacted by Davinder who answered any questions I had. He was very patient and didn’t push the sale at all -... Toon meer
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Lees wat reviewers zeggen
Dealt with Sean this afternoon for a trade sale. Sean was accommodating and assisted me getting materials for a last minute job as soon as possible. He was polite, professional and the conversation th... Toon meer
I had honestly been delaying purchasing the flooring for our house, because it felt like such a big decision and I wasn’t sure of which underlay would be best suited. I spoke to Sean on the whatsapp n... Toon meer
Recently I have purchased engineering wood flooring from Floor Street and the experience was very pleasant. I was dealing with Sean, who organised the samples I requested and was answering all the... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Best Flooring Company In The World. 🌎🚀 In Sunday Times Top 100 List & Birmingham Women's & Children's Hospital Partner ❤️ Follow us on Instagram @floor.street
Contactgegevens
Verenigd Koninkrijk
- 0333 038 3775
- help@floorstreet.co.uk
- floorstreet.co.uk
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Sorted my issue out fast and…
Sorted my issue out fast and efficiently. Required payment link sent straight away and a call to say it was all sorted within minutes. Great service and would encourage me to keep using this company going forward.
Great customer service.
Great customer service throughout this sale from Davinder.
He was very pleasant and easy to deal with despite loads of questions from me.
The replies were always quick and honest which led me to getting exactly the floor I wanted.
Herringbone flooring
I contacted Floorstreet for some samples of herringbone flooring, Davinder contacted me straight away to arrange for the sample to be sent as they were not quite what we wanted he arranged for me and my wife to visit their showroom, on arrival even though he was busy he spent the time with us to help get the best product for our extension and dinning area he sorted the order and delivery while we were there, well done Floorstreet and especially Davinder for all your help.
Ask for Sean! I had my order in my basket ready to…
I had my order in my basket ready to go. I have a 3 month old and 3 year old so got distracted whilst living at grandparents whilst our full house renovation continues.
I was somewhat confused as my basket had gone up £300 overnight and not sure why. The same welcome discount applied.
Sean put himself in my, the customers position, and did what we had to, despite the promo coming to an end, to honour the basket.
As a gesture of goodwill for the inconvenience he also managed to get delivery waived too.
This is my first time using Floor Street and will not be the last. This purchase was for my residential family home but I have a portfolio of BTL properties so and when new flooring is required I will be asking for Sean.
In and amongst the countless decisions we are making daily about our project, the flooring was one made with ease.
Thanks again, Mr Browne
Davinder was a great help
Davinder was a great help, despite him being busy with lots of customers he found the time to look after me and my partner. Really knowledgeable and informative on the different floorings we could have. Once we made our choice, I wasted no time purchasing, great value for money for a top product.
Great service from Davinder
Great service from Davinder, he went above and beyond to help us with our order - much appreciated thank you
Sean provided great service
Sean provided great service, quick responses and was very helpful in getting my order sorted.
Responsive and helpful!
Sean was responsive and super helpful with guidance and considerations. Excellent experience and looking forward to get our new flooring & carpet fitted!
Davinder was outstanding
Davinder was really helpful and accommodating . Quick to respond and polite . Love Floor street products and the customer service is outstanding
Very good service and good value for…
Very good service and good value for money
I have to say Sean was fantastic
I have to say Sean was fantastic. I must have asked about 50 questions from 9am through to 8 pm on the night. This was consistent. He responded to every single question that I had. His service was excellent and I rate him. Great service. I would certainly ask for him again. Nothing seemed to be too much trouble.
Great customer service
I haven’t received my flooring yet, but I wanted to leave a review for the amazing customer service I’ve received from Sean so far. I’ve had so many questions while trying to choose the right flooring, and Sean has been incredibly helpful, patient and knowledgeable throughout.
He’s given great advice and answered all my questions. Really appreciate all the help so far and I’m looking forward to receiving the flooring!
Brilliant service
Davinder was great! Provided useful information and helped was always willing to help out.
Good value products, quick customer support
A discount code direct from the site was not working which prompted me to call their hotline. On the call I got through to Davinder who was quick to understand my issue and helped me place the discounted order by generating the invoice and sending it by email. His speed over the call and later WhatsApp message exchanges meant I was able to submit the order in time for the cut-off to get my preferred delivery date. This was my first dealing with Floorstreet and definitely recommend them based on their prices and rapid customer support.
Great service
Great service. Friendly, knowledgeable and gave all required information to get product collected today.
Thanks 👍
Great customer service
Davinder was super helpful, he checked in straight after I ordered my samples to offer his support and followed up a few weeks later to get my order in before the end of the sale. He made the process super easy!
Davinder has been terrific
Davinder has been terrific. He was able to recommend someone to lay my floor as well as everything I would need for the job. Whilst my property purchase took substantially longer than expected, Davinder would touch base from time to time. This was fantastic as he knew exactly what I was ordering when I was finally ready to go. One less thing to worry about in an otherwise stressful property purchase. Thanks, Davinder!
Great service
Great service. Really good to have Davinder as a single point of contact throughout the process of purchase. Also provided alot of advice regarding underlayer etc. Will definitely recommend.
Davinder was great
Davinder was great, quick responses and out of office hours. Helped make the process smooth and stress free.
Customer Service levels at Floor Street
From the time I picked up the phone to Floor Street and was greeted by Melo, through to my dealings with Sean, I have to say that I was very impressed by the superior customer focused help, efficiencies and overall courtesy I received. Sean couldn’t have been more helpful or efficient and I found myself comparing our own company’s customer service levels with what I experienced today and I have to say we could learn a thing or two from the staff at Floor Street. Sean is setting standards here that we can only hope to achieve in our own business. Keep up the good work and thanks again for your help and my overall positive experience. The product isn’t half bad either 🙂
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