Floor Street Reviews 

Really prompt and detailed responses from Sean which enabled me to book and order what I needed quickly. Thanks!

Sean was super helpful in assisting me to complete my order over WhatsApp and also helped me with my delivery date. Really good service, very quick responses and great products. I’d definitely recommend floor street

Sean was a great help. It is particularly useful when I had direct contact over WhatsApp to make changes and enquire about the order. Whole order process was smooth. Excited to see my flooring when it arrives

Davinder answered all my questions and reassured me with anything i needed. Was very helpful and welcoming.

I took about a month and a half to finalise my order, and Davinder stood there every step of the way even when it became exhausting. After my original priced invoice expired, he spoke to his team leader for me to get my order sorted in time. For this, I take my hats off to Floor Street. Exceptional service thus far.

Sean dealt with my query swiftly so I could complete my order. Happy with the service and would recommend.

Just purchased our floor for floor street, Davinder was a pleasure to deal with, sent us a free sample & video of our floor, not pushy for a sale which we loved, would recommend this company as there prices are insane!!!! 10/10

Went to six different flooring places before deciding to go with Floor Street. Not only did they have the colour we wanted but the customer service was first class. Sean went above and beyond to make our experience excellent, he clearly knew his stuff and it make the selection process easy. Delivery was stated on a day and came on time. I'd recommend Floor Street to anyone looking for high quality flooring, top customer service and a nice clean show room. Thank you Sean and Floor Street.

I requested some samples, which were a good size to get a good picture of which stair runner would look the best. They arrived quickly and the service from Sean was amazing. Can't wait until the runner we picked arrives and get it fitted. Thank you Sean.

Fantastic experience at floor street and so helpful

Sean was an absolute pleasure to deal with from start to finish. He helped me choose the perfect flooring, offered the best price possible at the time, and made the whole process straightforward and hassle-free. The quality of the work was excellent, and I wouldn’t hesitate to recommend him

This company's attitude towards customers is appalling. I placed an order of West Oak Herringbone flooring based on the sample they sent me. The actual product delivered was completely different - it had a different color, a different texture, a completely different finish. I supplied multiple images showing that none of the floor boxes provided resemble the sample sent before. You would have to be blind not to see the difference. Romelo from Customer Service insists this is the same product and offers no resolution whatsover. I have now waited a week for some form of resolution while the boxes sit in an empty room delying my ability to actually use my living room. This company is a joke.

Sean has been brilliant from start to finish after us changing our mind after the samples arrived, even out of hours was there to answer any questions. The flooring we have ordered has been the best samples we have received so far considering we order from 4 different companies. The flooring samples are excellent. Will highly recommend anyone to speak to Sean as he goes out of his way to help. Will be ordering again for our next renovation

Davinder has been a really great help so far. Were awaiting our order soon but the experience with ordering and in store at the oldbury branch has been great.

High quality product and great service from Davinder. Highly recommend.

After ordering my flooring I realised that I had made a mistake with my dates.
I contacted your customer service where Sean helped me and was able to rearrange my delivery. His response was quick and extremely helpful. Would definitely order from yourselves again. Excellent customer service.

FloorStreet are quick to reply to any queries, especially Sean, who promptly changed my delivery date as I requested, and let me know immediately. Thanks Sean

Sorted my issue out fast and efficiently. Required payment link sent straight away and a call to say it was all sorted within minutes. Great service and would encourage me to keep using this company going forward.

Great customer service throughout this sale from Davinder.
He was very pleasant and easy to deal with despite loads of questions from me.
The replies were always quick and honest which led me to getting exactly the floor I wanted.

I contacted Floorstreet for some samples of herringbone flooring, Davinder contacted me straight away to arrange for the sample to be sent as they were not quite what we wanted he arranged for me and my wife to visit their showroom, on arrival even though he was busy he spent the time with us to help get the best product for our extension and dinning area he sorted the order and delivery while we were there, well done Floorstreet and especially Davinder for all your help.