FlowersDirect.ie Reviews 

469
•
TrustScore 4 uit 5

4,0

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 3 van de 5 sterren

Order #999223839 This is an update on my previous review, 19.09.2026. After I did not get the response by email which I was promised, I contacted the company again 5 days later. My email was dealt w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Order #: 999219456 I ordered sympathy flowers to be delivered to a friend's home ahead of the funeral of a loved one, which I was unable to attend. I was contacted over a week later with a nonchalant... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Found flowersdirect.ie on a web search & bought a little hay box of flowers for my sister who just lose her beloved doggie. Ordered in the morning around 7am. Paid with ApplePay and immediately rea... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Your Easter Tulips were very beautiful, delivered in good time, and your Customer Service was both professional and genuinely warm! My order had an issue which you resolved promptly and appropriately... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huis en tuin

Geschreven door het bedrijf

Flowersdirect.ie is an online flower store that offers a delivery service throughout Ireland. At Flowersdirect.ie we have gained a reputation for the quality of our customer service delivering beautiful flower arrangements and our delivery service. On Flowersdirect.ie, customers can order flowers from a large selection of arrangements and bouquets. Each flower arrangement contains fresh cut flowers expertly hand-tied by experienced florists. At Flowersdirect.ie we provide flowers for all occasions and our website is easily navigated which makes finding the perfect bouquet simple. Flowersdirect.ie also provides flowers for corporate and social events, weddings, funerals, birthdays and anniversaries. At Flowersdirect.ie we also cater for different price ranges and bouquets are available for all budgets.


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

469 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,0

Alle reviews

(469)

87 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Bloody disgrace

Bloody disgrace . Miserable

4 april 2026
Review zonder uitnodiging
Logo FlowersDirect.ie

Antwoord van FlowersDirect.ie

I am very sorry to hear you’ve had such a poor experience with Flowers Direct; miserable is certainly not the standard we aim for. Could you please reach out to us directly at customer.service@flowersdirect.ie with your order number? I would like to look into this immediately to find out what happened and provide a proper resolution for you.

Beoordeeld met 1 van de 5 sterren

If I could leave 0 stars i would

If I could leave 0 stars i would.
V poor customer service...even from the manager.
I ordered twice ...mistakes in both orders.
Flowers direct blamed courier service and wouldn't commit to any guarantee with future orders.
To close my complaint they refunded 20 euro to my credit card without my consent...the whole thing was so disrespectful.
Thumbs down from me...save yourself a headache and avoid.
This review was commented on by flowers direct but I have received no email/contact regarding this review and complaint.

2 april 2026
Review zonder uitnodiging
Logo FlowersDirect.ie

Antwoord van FlowersDirect.ie

Hello, Michelle. We appreciate your time bringing this to our attention. We sincerely apologise for the overall experience you had with us. We will review your case and reach out to you accordingly.

Beoordeeld met 5 van de 5 sterren

Lovely flowers

The recipients of my flowers were delighted with them so I am very happy with their service and quality of their flower arrangements.

26 juli 2025
Logo FlowersDirect.ie

Antwoord van FlowersDirect.ie

Thank you for your kind review, Geraldine. We are glad to know that you loved the flowers.

Beoordeeld met 1 van de 5 sterren

Really bad

Really bad. Please don't order from them. Just go to nearest Costco. I spent so much on their ranunculus and the stems were completely dried off. The white spray roses were brown and some flowers broken. Don't waste your money.

20 maart 2026
Review zonder uitnodiging
Logo FlowersDirect.ie

Antwoord van FlowersDirect.ie

Hi Tino, we’re really sorry to hear about your experience, that’s not the quality we aim to deliver at all. Thank you for bringing this to our attention.
Could you please share a bit more detail about your order (such as order number) so we can look into this properly? We’d really like the chance to make things right.
You can also reach out to us directly at customer.service@flowersdirect.ie and our team will assist you as quickly as possible.

Beoordeeld met 1 van de 5 sterren

I received a bouquet from Flowers…

I received a bouquet from Flowers Direct (flowersdirect.ie) yesterday, and unfortunately the condition of the flowers was very disappointing. Instead of looking fresh and vibrant, the bouquet already appeared wilted and several flowers looked old.
Some petals were browning and drooping, and one of the roses had completely broken off from the stem. It was clear that the bouquet was not fresh when it arrived. This was especially disappointing considering that it was meant to be a thoughtful gift.
It’s sad to receive flowers that already look like they are at the end of their life. A bouquet should arrive fresh and beautiful, but this one looked like it had been sitting around for days.
Overall, the quality of the bouquet was far below what anyone would expect from a professional florist like Flowers Direct (flowersdirect.ie).

6 maart 2026
Review zonder uitnodiging
Logo FlowersDirect.ie

Antwoord van FlowersDirect.ie

I am so incredibly sorry to hear that the flowers you received were not up to our usual fresh standard. It’s very disappointing to hear about the wilting and the broken rose, especially as this was a gift.
We would love to make this right for you. Could you please send an email to customer.service@flowersdirect.ie with your order details and those photos? Our team will look into this immediately and get it sorted for you.

Beoordeeld met 1 van de 5 sterren

Bought the rose and lily vase totalling…

Bought the rose and lily vase totalling 80e. Next day delivery . We'll the bouquet was more like a marsh land with cheap greenery leaves spouts. The lily's where all closed up and it was not arranged well at all. Huge difference from their website pictures to reality .have pictures to prove it .

16 februari 2026
Review zonder uitnodiging
Logo FlowersDirect.ie

Antwoord van FlowersDirect.ie

Hello, Mark. Thank you for bringing this to our attention. We sincerely apologise for the inconvenience and we hope to rectify the issue for you as soon as possible. We've reached out to you via email and we hope to hear from you soon.

Beoordeeld met 5 van de 5 sterren

Fantastic

Fantastic! Ordered some flowers for my mum in Sligo due to any presents being sent back by customs when trying to send them from England.
She was delighted with them! They arrived right on her birthday. Will highly likely buy again!

16 februari 2026
Review zonder uitnodiging
Logo FlowersDirect.ie

Antwoord van FlowersDirect.ie

Yay! Thanks so much for sharing your incredible experience with us! :)

Beoordeeld met 3 van de 5 sterren

Glass vase that the roses came in had a…

Glass vase that the roses came in had a hole.

*Edit - Customer services offered to send out replacement or gift voucher waiting to see when/if it arrives
*Edit2- Replacement arrived in good condition

14 februari 2026
Review zonder uitnodiging
Logo FlowersDirect.ie

Antwoord van FlowersDirect.ie

We sincerely apologise for the inconvenience caused by the damaged vase. No worries, let us help you resolve the issue the quickest way possible. We've reached out to you via email and we hope to hear from you soon.

Beoordeeld met 1 van de 5 sterren

Left with nothing but a receipt on Valentine's Day

Unless you enjoy showing your partner a receipt instead of the flowers you actually ordered(well in advance) on Valentine's Day then I would highly recommend to avoid. Absotlue no show Friday and despite promises and reassurances it would be delivered the next day, it was a complete no show again.

I've ordered from several florists over the years and this is the only one who have left me down. Disaster.

13 februari 2026
Review zonder uitnodiging
Logo FlowersDirect.ie

Antwoord van FlowersDirect.ie

I am so incredibly sorry for letting you down two days in a row. It is completely unacceptable that after ordering in advance and being given reassurances for Saturday, we still failed to deliver. I know how embarrassing it is to have to show a receipt instead of a gift, and I’m truly embarrassed that we put you in that position.
I am looking into exactly what went wrong with your order right now to ensure this is resolved immediately. We really missed the mark here, and I sincerely apologize for the disaster this has been.

Beoordeeld met 5 van de 5 sterren

Perfect

Perfect job, beautiful flowers

26 januari 2026
Logo FlowersDirect.ie

Antwoord van FlowersDirect.ie

Thank you so much for your feedback!

Beoordeeld met 5 van de 5 sterren

beautiful flowers

The flowers were beautiful and on time for the event that I was planning. The flowers took the event to the next level. I would have loved these flowers just to brighten up my day at home as well or to send to someone. The baskets were to die for - with the perfect leather detail! They were perfect!

26 januari 2026
Logo FlowersDirect.ie

Antwoord van FlowersDirect.ie

Thank you so much, Keira!

Beoordeeld met 5 van de 5 sterren

Great customer service

Great Customer Service, very happy.

25 januari 2026
Logo FlowersDirect.ie

Antwoord van FlowersDirect.ie

Our apologies for the late delivery Ciaran, we will reach put through email to rectify this incident.

Beoordeeld met 5 van de 5 sterren

I ordered flowers and a balloon for my…

I ordered flowers and a balloon for my mum’s birthday, placing the order on Wednesday and requesting delivery to her workplace at a school on Friday. The whole reason for this was to surprise her at work, which I have done before and know she loves.

By 2pm on Friday the flowers still hadn’t arrived, so I emailed to check on the delivery and asked if they could be there before 3pm as the school closes. Although the response was quick, I was told they wouldn’t be delivered in time and the order was redirected to her home address instead.

The flowers themselves were lovely, but the delivery completely missed the point of the order and left my mum disappointed. I chose this company to support what I thought was a family-owned business, but unfortunately the delivery service was very disappointing.
Since my review flowers direct have contacted me and kindly offered a resolution for my experience. Thank you. Again the flowers were very nice and are still beautiful today

30 januari 2026
Review zonder uitnodiging
Logo FlowersDirect.ie

Antwoord van FlowersDirect.ie

Hi Erin, we’re very sorry for the disappointment caused. This isn’t the experience we want for our customers. We’ll be reaching out to you to discuss this further and make things right.

Beoordeeld met 5 van de 5 sterren

First time ordering - very satisfied

It was my first time ordering flowers bouquet from this webshop and I had such an amazing experience! I’ve ordered flowers bouquet “Purple Majesty” hatbox petite and a single heart shaped balloon for my sister who lives in Dun Laoghire, Dublin and she received it the next day even though I placed my order on Friday night! The order was delivered around 15:00 the next day on Saturday. The flowers were so beautiful, almost identical to the picture posted on website, and the ballon was cute! I also contacted their customer service on what’s app and they were super quick to respond. I am so happy with my purchase and would recommend this webshop to everyone! 10 out of 10!

24 januari 2026
Review zonder uitnodiging
Logo FlowersDirect.ie

Antwoord van FlowersDirect.ie

Thanks a million for the 10/10 review, Albina! We’re delighted your sister in Dun Laoghaire loved the "Purple Majesty" hatbox and that our team could help you out over WhatsApp. We really appreciate the recommendation!

Beoordeeld met 5 van de 5 sterren

Beautiful flowers

Beautiful flowers, really lifted my mams spirits.

8 januari 2026
Logo FlowersDirect.ie

Antwoord van FlowersDirect.ie

We are glad to know the you loved the flowers. Thank you, Hannah.

Beoordeeld met 1 van de 5 sterren

Gutted

The flowers never came on the selected date, I emailed to make flowers direct aware and I was reassured they would be delivered the following day between 2pm-3pm.
Received a text from my friend at 4:30pm to say they had still not received anything.
They came shortly after and all the gorgeous lillies were brown and wilting.
Love the idea in theory but if it can’t be executed, please don’t offer the service!

16 januari 2026
Review zonder uitnodiging
Logo FlowersDirect.ie

Antwoord van FlowersDirect.ie

Hi Chloe, we do apologize if the flowers were not delivered on time and the order came in bad condition. Your feedback matters to us.
We will reach out to you via email to rectify this concern once we received the requested order information.

Beoordeeld met 5 van de 5 sterren

Great Performance and Flowers

FD responded immediately to my Order and delivered the same afternoon. I'm told the flowers look fabulous by the Recipient. I always get a great service from FD and know that the flowers they provide will be the best available at the time of the order. I have every confidence in both FD's performance and flowers.

8 januari 2026
Logo FlowersDirect.ie

Antwoord van FlowersDirect.ie

Thank you for your kind feedback, Graham, We are glad to know that you're happy with our service.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer