My cell phone provider when calling them to help me fix a problem on my phone, deleted my contacts, my pictures and my fluent app as well as many other apps. I am still trying to figure out everythin... Toon meer
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Lees wat reviewers zeggen
I have always been impressed with Fluent’s customer service. They are consistent and trustworthy. Technician Mike came over today to update my system. He was on time and extremely thorough. Fluent sta... Toon meer
Jonathan detected my problem right away and guided me thru the steps to get my system up and running again. Very pleased!!!
Jeizza assisted us in updating all camers and panels to our new wifi network. She did it with patience, confidence, and friendliness. Very encouraging. She pivoted to an alternative solution when nece... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Fluent Home offers smart home alarm systems. You get the freedom to choose the perfect system. Start with our most basic package and add as many bells and whistles as you want including cameras, door locks, video doorbells, and more. www.fluenthome.com
Contactgegevens
84042, Lindon, Verenigde Staten
- (855) 238-4826
- support@fluenthome.com
- fluenthome.com
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Jonathan was great & knowledgeable
Jonathan was a great help
Jonathan was very patient, pleasant and knowledgeable.
Top Notch Customer Service
Everyone we dealt with during deciding, install, payment processing was amazing! Highly recommend fluent for your home security needs!
Jonathan was great
Jonathan was great, knowledgeable, patient, I'm 70yrs and he worked with me until my camera was reinst5and working properly.
It was fantastic Meagan was awesome…
It was fantastic Meagan was awesome explained everything polite friendly. A true professional made the experience enjoyable. A job very well done thank you so much for sending him to my home .Hes a 10outa 10 for sure
Becky!!!
To be clear, this is a five star rating for Becky she very quickly and very easily and politely, for that matter did exactly what I had been asking someone to do for the last five months
Jonathan was polite and walked me…
Jonathan was polite and walked me through everything 😔
Fluent alarm resolution
Jonathan was very polite and knowledgeable. He explained the process as he completed it and offered to solve any additional problems if I had them. He represented your company well.
Problem Resolution
In regard to the problems we were having with our Fluent account, the customer service and satisfaction team worked with us to reach a satisfactory resolution.
Johnathan Semense
Johnathan Semense
Was very professional and handled the troubleshooting very well. Tackled my issue with no problems. Give that man a RAISE.
(LETS GOOOOO)
Quick, efficient & friendly service
I didn't have to wait on hold for 30+ minutes to get tech support. In fact I got assistance after I selected "tec support". Then the tech (Jonathan) was super respectful & patient while helping me with my issue.
Employee Recognition
After leaving numerous messages and emails for service, which to date have not been answered, I reached out to Mike. Mike attended my home in September to upgrade my panel and was very knowledgeable. He kindly helped me out today remotely. This company should know that you have a very valuable employee…unfortunate that your service is not as good as his.
Panel Battery Low
I am very pleased with the technician I talked with. He was so very helpful and polite. My problem was solved. I also want to mention how very patient he was when explaining what was wrong.
He was very patient in figuring out how…
He was very patient in figuring out how to solve a puzzling problem. Excellent service.
Very patient and polite
Excellent Support
Contacting support was very easy and quick. The tech, Jeizza, walked me through reconnecting our door to the Fluent system. She was very helpful & professional.
I was emailing with a lady named Becky…
I was emailing with a lady named Becky and her knowledge and understanding was above and beyond what I was expecting!
The technician Jonathan Siemens’s was…
The technician Jonathan Siemens’s was pleasant and took care of the problem immediately very helpful
The agent was very helpful and patient
The agent was very helpful and patient. Her customer service was outstanding.
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