Fluent Home Reviews 1.037

The young lady that was working with me was very easy to understand and to work with very helpful I couldn't say enough about her to me she was a 10 she just was very very knowledgeable and very Curtis to help a person and that was very pleasant to work with her so I think her very much for for the help that she gave me couldn't ask for better

Got the customer support that I needed promptly. Customer support rep, in my experience, was great to talk with - patient, respectful and helpful.

Fluent home monitoring product, for me, has been exceptional in reliability. I will trade it for no other.

Jonathan did a great job walking me through what needed to be done without talking down to me which I really appreciated.

Jonathon was awesome today! Thank you!

The technician understood my issue and worked to resolve it. It had some complexity which I anticipated and she voluntarily and proactively worked with another co-worker to understand how to get the problem with resolved. Since the problem was complex I didn't mind this and I was appreciative that she did this proactively and without excuses.

We had several issues to work through and the rep hung in there and resolved all our problems. She was willing to go the extra mile and do the research required. I couldn't be more impressed with her professionalism and diligence.

Jacq was able to find a solution quickly and easily. She was pleasant and fast. Did what she said.

The knowledge and caring for the the customer and myself. He went out of his way to make me feel confident and secure. He understood the problem and took care of it in a great way.

Jonathan Semense was spectacular in getting us all set up and getting our alarm reactivated. Thank you Jonathan!

Jeizza assisted us in updating all camers and panels to our new wifi network. She did it with patience, confidence, and friendliness. Very encouraging. She pivoted to an alternative solution when necessary. She met and exceeded Fluent’s claim of customer support. Thank you, Jeizza! Thank you, Fluent!

Patient and knowledgeable

Johnathan was extremely helpful as well as knowledgeable. Worked with me step by step til the process was completed.

Johnathan was a great help and very patient.

Sam came over on his day off to install our garage door adapters. He showed up right on time and was done quickly. Outstanding service!

Jonathan did an outstanding job walking me through setting up my doorbell. Thank you very much, jonathan.

Sam was patient, thoughtful and knew his stuff. Very respectful of my situation and my home. Gave me some confidence back that I was losing with fluent. I am optimistic that things will work well going forward

Jonathon was very helpful and nice to talk with

Jeizza was the best technical representative I’ve worked with. I explained to her my issue and she’s a good listener. We were having issues with our smoke detector. She took the time and guided us through taking it down, reinstalling the batteries & reinstalling the detector. She has great patience because she walked us through each step and informed us what she would do on her end. She is courteous, customer oriented, patient and easy to understand. Thank you, Jeizza, for all the help you gave us. We called about this issue a few times before but Jeizza is the only one that worked with us to resolve it.

He was awesome. Took his time. Went through all devices. Updated panel and tested everything. Explained and answered any questions. Highly recommend