Flyachilles Reviews 

514
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

What a wonderful experience I had with Flyachilles. I was apprehensive choosing them for the first time but was completely thrilled with my crystal rock pendants! I bought 3 sets each with 3 large c... Toon meer

Beoordeeld met 5 van de 5 sterren

We bought a smaller set which we thought would look nice in an area we were having cleared along our driveway, once it was cleared we both agreed they were too small and decided to trade out the 2 w... Toon meer

Beoordeeld met 5 van de 5 sterren

I was looking for modern ceiling fans. The website was easy to navigate and the selection was excellent: every fan was good looking! Took me 2 minutes to place the order

Beoordeeld met 5 van de 5 sterren

I have not received my item yet. This rating is based on the questions they’re asking. 1. The shopping experience in the website is pretty good. There are plenty of picture and details. They do no... Toon meer

Bedrijfsgegevens

  1. Woonwinkel
  2. ook in
  3. Bouwwinkel
  4. Buitenverlichtingontwerper
  5. Lampengroothandel
  6. Lampenwinkel
  7. Meubelwinkel

Geschreven door het bedrijf

Flyachilles offers stylish lighting, ceiling fans, furniture, and home décor for indoor, outdoor, residential, and commercial spaces. We are committed to quality products, secure shopping, reliable delivery, and helpful customer service.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

514 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 61% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,5

Alle reviews

(514)

270 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent product line

Excellent product line, very easy to navigate the site and ordering was super easy with a set of payment options. Also customer service representative responded on a timely manner on the order placed.

9 januari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

BUYER BEWARE

BUYER BEWARE! FAKE! WARNING! DO NOT ORDER FROM THIS COMPANY! They prompted me to write a review after an easy ordering process. They will charge your card from a shell company in Hong Kong but you will never get your merchandise. Mine has been sitting in Melville New York for eight days and they use a fake AI chat bot on their website as their customer service. The merchant's phone number on the bank transaction is in Hong Kong. This is yet another scam website and all of these reviews here that are positive are prompted, fake, or artificially generated.

7 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Flyachilles offers an outstanding…

Flyachilles offers an outstanding selection and the website is very easy to use. Customer service is professional, prompt, and helpful. I cannot comment on the product since I just placed the order.

6 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great style Lamps

Really like the style and function of the lamps we ordered. Shipping time was decent though obviously not as speedy as my “Amazon Prime” orders.

2 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I love many of your products

I love many of your products. Juve that thee was no shipping fees. There were no crazy surprises at checkout. I sometimes change my mind at that point but you guys let me know up front my charges. No surprise. Can’t wait to get my lunar moon outdoor light.

29 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Poor quality, terrible customer service, False advertisement

Three outdoor pendant lights were purchased and received mid Nov 2025. Lights are scratched, bent, and no instructions were provided how to mount the lights on junction box outside. Flyachilles does not assist, will not approve a return or exchange the damaged light fixtures. Flyachilles can not assist beyond 45 days of receipt. Do NOT buy any products from Flyachilles. Poor quality, terrible customer service. Luz and Paul

25 december 2025
Review zonder uitnodiging
Logo Flyachilles

Antwoord van Flyachilles

Hi Paul,

Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand your frustration.

We’d like to clarify a few points for transparency. All Flyachilles outdoor pendant lights are inspected before shipment and securely packaged. However, shipping damage can occasionally occur in transit. In such cases, we always encourage customers to contact us as soon as possible so we can assist with replacements or solutions.

Regarding installation instructions, our outdoor pendant lights are standard hardwired fixtures designed to be installed by a licensed electrician, and installation guidance is available upon request. We regret if this was not clearly communicated in your case.

Our return and after-sales policy does require that any damage or issues be reported within 45 days of delivery so we can properly verify and assist. Unfortunately, requests submitted beyond this timeframe fall outside our policy coverage, which limits what we can authorize.

That said, customer satisfaction is very important to us. We have reached out via email to better understand your situation and explore whether any goodwill solution may still be possible.

We appreciate you bringing this to our attention and sincerely apologize for the inconvenience caused.

Kind regards,
Flyachilles Customer Support

Beoordeeld met 4 van de 5 sterren

Pros and Cons

Pros: I love your styles and selection choices. Website is easy to navigate.
Cons: I tried to buy an 8 pack but the discount for 3 or more items would not apply, so I had to buy a 4 pack, 2 pack, and a single to get the number of lights necessary while also getting the discount to apply. Also, standard shipping time is extremely long and expedited shipping is cost prohibitive.

27 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

As this was a purchase of over $250

As this was a purchase of over $250, I had a few questions I wanted answered before I invested. It was Christmas Eve, so I anticipated a wait - but to my pleasant surprise I received an answer, and it was not just a yes or no answer. The answer delved into what I asked and more, so I felt very confident in ordering. I ordered on Christmas Day and received confirmations of my order. The system they have leads me to believe I will be enjoying my item soon and I will be writing another review.

24 december 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This is an company with mixed…

This is an company with mixed performance, in my case they lured me to accept a lousy "compensation" of $50 for a faulty pair of lights, which I bought for more than $140, and later told me that they process the refund based on my answer. I DO NOT RECOMMEND THIS COMPANY, BE AWARE!!!!!!!!

11 december 2025
Review zonder uitnodiging
Logo Flyachilles

Antwoord van Flyachilles

Hi Jesus,

Thank you for sharing your feedback. We’re truly sorry to hear about your experience and understand your frustration.

To clarify for transparency: after you reported the issue, our support team offered a $50 partial compensation as one possible solution, which you initially accepted. As explained in our follow-up, a full refund requires the item to be returned, in accordance with our warranty and return policy, so our team proceeded based on the option you confirmed at the time.

We never intend to mislead customers, and we regret if any part of the communication felt unclear. If you would still like to return the product for a full refund or discuss another resolution, our support team is happy to assist further.

We value every customer’s trust and appreciate the opportunity to improve our service.
Flyachilles Team

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