Folksy Reviews 451

Folksy has an amazing selection of wonderful artisan makers creating a wealth of stunning products. All the items I have purchased have been of very high quality, all handmade with care and with attention to detail. The website is easy to use and navigate through.

Ordered an item, didn't receive it, didn't get my money back, no way of communicating with Folksy or them issuing me a refund so I had to get a refund from my credit card company which is completely unfair. Will never use them again to buy anything as the transaction isn't safe and communication is non existent from the seller and Folksy themselves.

Very impressed with customer service as a seller, comprehensive reply to a query within 24 hours. I can only give 4 * though because without an app they are not as easy to sell with as Etsy. If they developed an app they would have a much bigger uptake from small business.

Yes, as a seller all good, sale a made and a very happy customer pleased with her purchase.
my only gripe is the operation of Folksy - no way is it a comparable alternative to Etsy, it hasn't got the exposure or coverage, it's seems it's up to the seller to do the item promoting on other sites. Having been on Folksy now for some 6 months and made only one sale as compared to 120 sales in the same period through Etsy, ok, the cost is dearer through Etsy but it means putting in a lot of work on the Folksy site to try and get a sale I will persevere with this site but I wouldn't call it ideal and these facts are not made clear when you sign up.

There is such a variety of handcrafted goods on Folksy,
The website is easy to use I absolutely love the jumper I bought 😍😍

Easy to list items, but not as much trafic as other platform

Always easy to use, great makers and fabulous choice of unique makes.

Would be good to be anle to speak to
Speak to someone when trying to sort out a tricky problem.

Despite my items being 100% handmade, my listing was suspended for not being handmade. I told them this was all incorrect, and then after Folksy did "further research" they deemed it okay.

No, I think you'll find I proved it was 100% handmade, you clearly didn't do any research. Maybe if you're going to any research, do it before you kill a listing and send an email full of accusations?

I keep being told to add stripe which I have done. It’s not clear on my dashboard that this has been recognised. I am not really sure what it is other than an outside agent - it’s not clear

I have been delighted with my Folksy experience so far. Excellent support from friendly and helpful staff. I love being part of this amazing community of artists, crafters and designers.

Brilliant place with some amazing British made crafts. Definitely recommended.

Love to shop local and support small businesses! There are lots of amazing pieces and people who put their hearts into the work.

Folksy is easy to use to buy through but as a Folksy Plus member I love the unlimited listings gs and being able to take part in the special markets they run. Easy to list my items. Would love to be able to print T postage labels through Folksy though. But all in all, a great experience so far.

Hi I got email about work on folksy as data assistance it’s real or not because which website they send me it’s not look real you have to permote there products

For us it is useless and I believe was poorly thought out in its initial stages of being coded.
Typically this is meant for crafters who make 1 off items but maybe a range, for instance decorated hair slides of different colours and designs. You should be able to upload the photos add text, prices and quantities. Unfortunately you can only add quantities in one field which then pertains across the variants. E.g 5 different hair slides all 1 off's so 5 in total but it then is possible for a customer to order the 5 all of one variant which of course is not possible.
If they want variants to work they need to set up their site to allow qty per variant.

Great uk based marketplace which is better than Etsy. There seems to be no mass market Far East products on here, just arty products from genuine artists & makers.

I love Folksy and would not choose anywhere else for my shop. The selling fees are very fair and the whole process in creating a shop and loading products is easy and straight forward. No hidden costs unlike Etsy and only English designers selling genuine handmade products, no tat from China amd abroad unlike Etsy