I already have insurance, since owning some expensive electronics, I looked to get another quote. Very good value for money very fast and easy. I would recommend this service to most people.
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Lees wat reviewers zeggen
We were served by Jennie Lewis. Oh what a lovely lady she was. She was soft spoken and calm, professional, very very helpful and has a beautiful heart. She was patience throughout the process, giving... Toon meer
Bedrijf heeft geantwoord
Lynne Dickaty was fantastic. My car renewal quote was given with outdated information held on account (my fault) she quickly updated the system which cut my final payment in half next month. The renew... Toon meer
Bedrijf heeft geantwoord
Suzanne from Forces Mutual in Faslane was really helpful. She took the time to answer all of my questions and helped me to understand all of the key points with starting a life insurance policy. I was... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Committed to offering a competitive range of insurance, money and health products to meet the needs of the Army, RAF, Royal Navy and Royal Marines, we exist only to improves the lives of the military and their families.
Contactgegevens
3rd floor, Exchange Station, Tithebarn Street, L2 2QP, Liverpool, Verenigd Koninkrijk
- 0151 363 5290
- forcesmutual.org
4,9
Uitstekend
306 reviews
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Great experience
Great experience, our advisor Jennie walked us through the process and made sure we had everything we needed in time for taking a mortgage out on our first home. You can tell that she really cares about her customers. Couldn't recommend highly enough!
1 augustus 2025
Review zonder uitnodiging
Antwoord van Forces Mutual
Thank you for taking the time to leave Jennie a positive review, we are delighted she was able to help. Congratulations on the purchase of your first home!
We will make sure your feedback is shared with Jennie and our wider team.
Clare
Regional Manager
Good quality cheap insurance
Good quality cheap insurance. Paula made the plan very easy to understand and made the whole process smooth and fast
13 augustus 2025
Review zonder uitnodiging
Antwoord van Forces Mutual
Thank you for the positive feedback for Paula. Its great to hear that you were happy with the process and we will ensure your feedback is shared with Paula and the wider team,
Clare
Regional Manager
Sue was an amazing help getting my car…
Sue was an amazing help getting my car which recently returned from Cyprus insured. At the same time she came up with a plan to put another car of ours onto the same policy temporarily until our daughter found her own insurance for that vehicle.Thankyou Sue for your time and support. - Andy
12 september 2025
Review zonder uitnodiging
Antwoord van Forces Mutual
Hi Andrew,
Thank you for the positive feedback on your experience with Sue.
We really appreciate your review and will ensure it gets shared with Sue and the wider team.
Heidi
Regional Manager
Jenny was fantastic
Jenny was super helpful and explaining the different elements that was applicable to our family environment.
12 september 2025
Review zonder uitnodiging
Antwoord van Forces Mutual
Many thanks for leaving a positive review for Jennie.
We are very happy to hear she was helpful and explained everything applicable to you and your family and appreciate your feedback.
Heidi
Regional Manager
Well trained staff
Well trained staff. Explain everything I need to know and help me to get the best insurance.
5 september 2025
Review zonder uitnodiging
Antwoord van Forces Mutual
Hi Ekrano,
Thank you for sharing your positive feedback. We are delighted to hear that you benefited from our advisors explanation.
We really appreciate you taking the time to leave a review,
Clare
Regional Manager
John was very helpful and clear with…
John was very helpful and clear with his words
31 augustus 2025
Review zonder uitnodiging
Antwoord van Forces Mutual
Thank you for leaving a positive review for John.
Your feedback is much appreciated and we will ensure it gets shared with John and the rest of the team.
Heidi
Regional Manager
I found the experience great as they…
I found the experience great as they really helped to make sure I understand everything and made sure I got what I was asking for. Dianne was a great help with renewing my car insurance
1 september 2025
Review zonder uitnodiging
Antwoord van Forces Mutual
Hi Morgen,
Many thanks for leaving positive feedback for Dianne. Its very much appreciated.
Heidi
Regional Manager
Sam explained everything I need to know…
Sam explained everything I need to know and it was really helpful for me to understand the product
24 juli 2025
Review zonder uitnodiging
Antwoord van Forces Mutual
Hi Barbara,
Thanks for leaving a positive review for Sam. We're glad to hear you feel Sam explained everything well so you could fully understand the product.
Heidi
Regional Manager
Quality of Service excellent
My wife and I contacted Jennie in relation to seeking advice for Life Cover and she enabled and guided us through the process in a most excellent manner
6 september 2025
Review zonder uitnodiging
Antwoord van Forces Mutual
Thank you for sharing such great feedback for Jennie.
We are delighted to hear she provided you with an excellent service.
We will ensure your feedback is shared with Jennie and the wider team.
Heidi
Regional Manager
James in Episkopi Garrison branch was…
James in Episkopi Garrison branch was absolutely brilliant. He was very helpful and offered the best package for us. I would highly recommend James to everyone.
3 juli 2025
Review zonder uitnodiging
Antwoord van Forces Mutual
Hi Jit,
Many thanks for taking the time to leave a positive review for James, we are delighted to hear you found him helpful and that you would recommend him to others.
Heidi
Regional Manager
My enquiry was resolved quickly and efficiently
Paula explained everything I was unsure about and gave me sound advice to allow me to get the best policy.
She was easy to talk to and answered all my questions. I would recommend them to anyone in the same or similar situation to myself.
7 augustus 2025
Review zonder uitnodiging
Antwoord van Forces Mutual
Hi Alex,
Thank you for sharing your positive feedback.
Its great to hear you are happy with the customer service provided by Paula and that you would recommend her to others.
We really appreciate you taking the time to write a review.
Heidi
Regional Manager
Sophie is a true asset to the Forces…
Sophie is a true asset to the Forces Mutual team. Treated both my partner and me with the utmost professionalism and care throughout our interactions.
Sophie's extensive experience and in-depth knowledge were clear as they not only answered all our questions but also took the time to explain various policy clauses that would typically be unfamiliar to those outside the insurance industry. This helped us feel fully informed and confident in our decisions.
I highly recommend Sophie to anyone looking to consolidate their insurance policies or seeking guidance to better protect themselves against future risks. I will certainly be recommending both Sophie and Forces Mutual to my colleagues in the future.
12 augustus 2025
Review zonder uitnodiging
Antwoord van Forces Mutual
Hi James,
Thank you for sharing such great feedback for Sophie. She certainly is a true asset to us at FM.
We are delighted to hear she provided you with a professional service and that you would recommend Sophie & Forces Mutual to your colleagues in the future.
Heidi
Regional Manager
Working with Ashleigh!
Worked and still work with Ashleigh. She is definitely the best! She is always on time with her calls and takes you through the process smoothly; carefully explaining each step! She is definitely an asset for Forces Mutual.
6 augustus 2025
Review zonder uitnodiging
Antwoord van Forces Mutual
Hi Mawunyo,
Thank you for taking the time to leave Ashleigh a positive review, its great to hear that your happy with the service she provided. We really appreciate your feedback,
Clare
Regional Manager
Karoline is simply fantastic!
Karoline has been simply fantastic in supporting me to arrange all of my various insurance policies. Without her support I would not have had the cover that I needed.
Thank you Karoline! Your hard work is very much appreciated and I am very grateful.
13 augustus 2025
Review zonder uitnodiging
Antwoord van Forces Mutual
Hi Alfred,
Thank you for taking the time to leave Karoline a review, its great to hear that her work has had such a positive impact. We really appreciate your feedback,
Clare
Regional Manager
Karoline
Karoline was very helpful and didn’t seem to try push anything and left it all to be my decision of what I thought I needed
7 augustus 2025
Review zonder uitnodiging
Antwoord van Forces Mutual
Hi Kieran,
Thanks for taking the time to leave a positive review for Karoline.
Its great to hear you were happy with the service she provided and we really appreciate your feedback.
Heidi
Regional Manager
Natasha was very helpful
Natasha was very helpful, patient and thorough in her explainations.
5 augustus 2025
Review zonder uitnodiging
Antwoord van Forces Mutual
Hi Kate,
Thank you for taking the time to leave a Natasha a review. Its lovely to hear about a positive experience and always appreciate feedback.
Clare
Regional Manager - South
Made it very easy to understand what…
Made it very easy to understand what they can do for you
4 augustus 2025
Review zonder uitnodiging
Antwoord van Forces Mutual
Many thanks for your positive review Nathan. Glad to hear your experience with us, and what we can offer, was easy to understand.
Heidi
Regional Manager
Above and beyond
Ross spent a full year working with us as our circumstances changed and we identified what we could afford vs what we needed. The experience he gave us was patient and supportive and we cannot thank him enough. He helped us find the products that were best for us, and then did it again, and again as our circumstances changed.
Thanks Ross, we appreciate your patience and hard work.
1 juli 2025
Review zonder uitnodiging
Antwoord van Forces Mutual
Hi Mark,
Many thanks for taking the time to share your appreciation for Ross. Your message highlights the qualities that Ross brings to his role—Patience, support, and commitment to customer service.
We will ensure that your feedback is shared with Ross and the wider team. Recognition like this inspires us all to continue delivering the highest level of care to our customers.
Heidi
Regional Manager
Forces mutual has great options and my…
Forces mutual has great options and my meeting with Laura was great, she’s great to talk to and was very friendly.
10 juli 2025
Review zonder uitnodiging
Antwoord van Forces Mutual
Hello Robert,
Many thanks for taking the time to share your feedback with us. We're delighted to hear your meeting with Laura was a positive one.
Kind regards,
Heidi
Helpful and prompt
Sophie was exceptionally helpful and straight forward. There was nothing hidden and or kept secret, any sort of exclusions or anything I queried was answered well and quelled any worries. Didn’t mess me around, all in all fantastic service.
15 juli 2025
Review zonder uitnodiging
Antwoord van Forces Mutual
Thank you for your feedback regarding your positive experience with Forces Mutual.
Its great to hear you've had a positive experience and that Sophie was able to assist you in a straight forward and helpful manner.
Kind regards,
Heidi
Regional Manager
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