The delivery address was passed on to the couriers incorrectly but it was acted on immediately, Im in business myself, its easy doing things right slightly more challenging putting thing right with a... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Service was outstanding - received my purchase within 24 hours by DPD, who are also the best parcel delivery company. Communication was also spot on and received purchase and delivery instructions w... Toon meer
Bedrijf heeft geantwoord
This was my first order and the product was very competatively priced. It arrived securely packed and the customer service team were really helpful about the delivery delay over the holiday weekend. A... Toon meer
Bedrijf heeft geantwoord
First class service from forest & arb as usual. Ordering online very easy and usually next day delivery. I have trouble trying to fine any of there products cheaper elsewhere.
Bedrijfsgegevens
Geschreven door het bedrijf
Opened as a division of Winchester Garden Machinery Ltd in the early 2000s and operated by a passionate team, we are one of the few online arboricultural dealers that have a showroom where you can come and try items and also talk face to face with our knowledgeable staff. We are authorised dealers for all of the equipment that we sell and can give informed and accurate advice to our online customers ensuring that you make the right choices, first time and at the right price! We also offer full service, repairs and spare parts backup with everything we sell, meaning we are the complete dealer for all your needs. We always offer great discounts and will always try to match or beat our competitors prices wherever possible. Please call us or email us if you think we are not being competitive enough! Our recent re-brand and new website bring us up together with the 21st century world and we are always learning and revising our policies to try and make ourselves even more efficient in dealing with our customers.
Contactgegevens
Fair Lane, SO21 1HF, Winchester, Verenigd Koninkrijk
- 01962 857951
- sales@forestandarb.com
- forestandarb.com
4,8
Uitstekend
2K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
This company dealt with my order very…
This company dealt with my order very fast, i will use them again, R Johnson
1 augustus 2026
The axe I ordered was best value and I…
The axe I ordered was best value and I had it delivered to the accommodation that I was staying. Brilliant service.
3 augustus 2026
Arrived very prompt good communication…
Arrived very prompt good communication with delivery dpd
24 juli 2026
Paid for next day delivery and arrived…
Paid for next day delivery and arrived 2 days late
25 juli 2026
Antwoord van ForestAndArb
Good morning,
Thank you for taking the time to leave us a review.
I can see your order was placed on a Saturday, meaning we would dispatch on Monday for delivery on the Tuesday, however, due to your location it looks like this took 1 day longer then expected and was delivered on the Wednesday.
I have gone ahead and refunded your next day delivery charge as an apology.
We hope to see you shopping with us again soon and apologies again for the issue.
Beth @ ForestAndArb/WGM
Great price for the STIHL TS410 and…
Great price for the STIHL TS410 and delivery was as promised, next day. What's not to like.
24 juli 2026
Antwoord van ForestAndArb
Hey Elan,
Much appreciated! Thank you for choosing us and for taking the time to leave your feedback. We look forward to serving you again in the future!
Charlie @ ForestAndArb
Service was outstanding
Service was outstanding - received my purchase within 24 hours by DPD, who are also the best parcel delivery company. Communication was also spot on and received purchase and delivery instructions within minutes of ordering. The boots are also exactly what my son was looking for and more than met is expectations - they were also £30 cheaper than on another online supplier site.
Thanks so much
16 juli 2026
Antwoord van ForestAndArb
Hi Beverley!
Much appreciated! We are so glad everything from the price to the speedy delivery hit the mark. Thank you for choosing us, and we look forward to helping you again in the future!
Charlie @ ForestAndArb
Antwoord van ForestAndArb
Hey Darren,
Short, sweet and to the point! Glad to hear you're a fan of our service, and we look forward to serving you again soon.
Charlie @ ForestAndArb
Antwoord van ForestAndArb
Hi Ian,
Thank you for taking the time to write us a 5 star review! We're very happy to hear it all went well, and we look forward to serving you again soon.
Charlie @ ForestAndArb
Great experience
Easy to order, arrived very quickly. Good competitive pricing and delivery. Very satisfied. Will use again and highly recommend.
13 juli 2026
Antwoord van ForestAndArb
Hi Sarah,
Thank you so much! What a lovely review. We're happy you're happy!
Charlie @ ForestAndArb
Antwoord van ForestAndArb
Hi Mark,
Very happy to read this review! Thank you so much for taking the time.
Charlie @ ForestAndArb
Great service and fast delivery
Great service. Ordered on a Friday morning and arrived to the North of Ireland by the Monday. Significantly better value than their competitors. Highly recommend.
10 juli 2026
Antwoord van ForestAndArb
Hi Suzie!
Thanks so much for this. Really glad this was delivered to quickly, we look forward to serving you again soon.
Charlie @ ForestAndArb
Antwoord van ForestAndArb
Hi there,
Thanks for sharing your experience! Being reliable and offering reasonable prices is what we're all about, so your feedback means a lot to the team.
Charlie @ ForestAndArb
Antwoord van ForestAndArb
Hi James,
Thank you for this! We will pass this on to our front of house team!
Charlie @ ForestAndArb
EXCELLENT PRODUCT
Exceptionally good price from this company for an excellent product plus fast delivery. All first class, thank you.
6 juli 2026
Antwoord van ForestAndArb
Hi Graham,
Thank you for this first class review! Really glad it all worked out well. We look forward to serving you again soon.
Charlie @ ForestAndArb
I ordered a part and arrived in under…
I ordered a part and arrived in under 24 hours ,brilliant.
25 juni 2026
Antwoord van ForestAndArb
Hi Lee,
Great to hear! We aim for top service every time, glad it all worked out!
Charlie @ ForestAndArb
Great service and top quality items
26 juni 2026
Antwoord van ForestAndArb
HI Ioan,
Thank you for taking the time to write this! We're really glad you're happy with our service!
Charlie @ ForestAndArb
The delivery address was passed on to…
The delivery address was passed on to the couriers incorrectly but it was acted on immediately, Im in business myself, its easy doing things right slightly more challenging putting thing right with a quick response. Product came quickly and in perfect condition. Will use again for sure.
25 juni 2026
Antwoord van ForestAndArb
Hi Julian,
Thank you for the great review! As a fellow business owner, we really appreciate your understanding; we always aim to fix any hiccups quickly, and we're glad we could get your order to you in perfect condition.
Charlie @ ForestAndArb
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