Forest Homes - www.foresthomesstore.com Reviews 

81
•
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The room spray itself smells amazing and lasts days, worth the cost. The high shipping rate to the states is extremely unfortunate though not the fault of Forest Homes. These are truly quality items... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great quality products. I’m very satisfied with my order and I have recommended Forest Homes to all my friends. I will buy again soon probably

Beoordeeld met 1 van de 5 sterren

I have been waiting for my wallpaper for a month. Communication is exceptionally hard, and I have no idea when to expect the product. Very terrible customer service all around. I never would have chos... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Besides having gorgeous products and impeccable customer service 👌🏾 Daniela is extremely well prepared and knowledgeable. Forest Homes will hugely impact your spaces. You’ll really feel the benef... Toon meer

Bedrijfsgegevens

  1. Decoratie- en interieurwinkel

Geschreven door het bedrijf

Forest Homes helps you create indoor spaces inspired in nature to improve people's wellbeing. We do this by offering interior decor full of innovation, that cares for sustainability, and natural stimulation of customers' minds and bodies. Our products not only look good, but have specific functions in your everyday life for better breathing, seeing, hearing, and touching.  We also prefer sustainable materials for home spaces and everyday tools. We provide the least possible plastic or short-life materials.  Closeness to nature in our everyday lives is shown to promote more proactivity to enact on environmental issues that help in sustaining the thrive of our planet. This is why, we work with nature inspired design to seamlessly encourage more care for the environment. #DesignForWellbeing #NatureDesign


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

81 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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3,9

Alle reviews

(81)

13 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I was carefully supported by their…

I was carefully supported by their customer service to shop the kind of furniture I was looking for. I made a first purchase of a beautiful bamboo chair I saw at a fair, and I'm waiting for the product to arrive to proceed with other items that I've been looking for from Forest Homes. So far, very good.

11 juni 2024
Beoordeeld met 5 van de 5 sterren

Fresh touch of nature design products

Feels so good to decorate our guest house in the Swiss Alps with this products. It helped us to bring inside the nature that we have outside, materializing in a pleasant and professionally friendly manner in our accommodation place. Thank you again Forest homes for the fast and safe shipping!

10 juni 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I got great service for amazing…

I got great service for amazing products.
I recommend 10000% this brand as they have always responded to my requests in a kind and timely manner. What I most love is the awesome products they have. I will keep shopping at Forest Homes many times.

31 mei 2024
Beoordeeld met 2 van de 5 sterren

Duty fees

Whilst the rug that I ordered was as described, there was hidden duties fees that were not made clear at check out and we received a bill of 53.34 from Fedex. I feel like this is extremely dishonest from ForestHomes and these fees should be made clear upon checkout instead of being hidden away on the website.

23 april 2024
Review zonder uitnodiging
Logo Forest Homes - www.foresthomesstore.com

Antwoord van Forest Homes - www.foresthomesstore.com

Hi Klara Audren,

Thank you for your feedback. We're sorry about your experience.

We're very honest about mentioning in every section about shipping, and even on every product page in large letters (not in small print) that custom fees are not included in the price and the customer should check locally about these charges.

We don't have a way of estimating duties for every location so this is why we don't charge extra for this with arbitrary prices as many other stores do. So basically you pay exactly what's fair.

I'm sorry it wasn't clear for you even though it is already mentioned on the website at many different stages of the purchase.

We hope you enjoy your beautiful handmade rug made with all certified natural materials.

Any additional question, or comment, feel free to add.

Beoordeeld met 1 van de 5 sterren

emailed customer service about…

emailed customer service about questions for order and got no response

29 maart 2024
Logo Forest Homes - www.foresthomesstore.com

Antwoord van Forest Homes - www.foresthomesstore.com

Hi Pamela Lastri,

Thank you for your feedback.

You sent an e-mail regarding your trade discount which is already applied in your recent order so we didn't think you needed additional support as it is already taken care of.

We reply to all questions within 24-48h but if the matter is already resolved, there's no additional action needed.

Please let us know if you need additional support.

Warmly,
The Forest Homes Team

Beoordeeld met 5 van de 5 sterren

100% satisfied.

It has been pure pleasure to work with Forest Homes and the wall paper is of exquisite quality and looks simply amazing.

1 december 2023
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Absolutely beautiful Mural

Absolutely beautiful Mural, it looks stunning. The picture is exactly as shown, it was relatively easy to hang, particularly as the paper is strong so doesn't tear. It came either clear instructions and the correct type and amount of paste. I would advise adding more than the required extra on the size, it was too close for comfort

30 juli 2023
Beoordeeld met 5 van de 5 sterren

Forest Homes customer service is…

Forest Homes customer service is excellent. They are very prompt in answering any question and giving advice about their products. Delivery of the murals I ordered was right on time and the products are beautifully made, just like they are represented in the photos.

13 augustus 2023
Beoordeeld met 1 van de 5 sterren

product price increased after order and payment

I haven't received the product, but the order tracking shows that the price is increased by 3 times, from 25 eur, which was shown in the webshop originally, to 100 euro. Customer service was not responding either on the phone or by email. This practice qualifies as deception of customer.

5 juli 2023
Logo Forest Homes - www.foresthomesstore.com

Antwoord van Forest Homes - www.foresthomesstore.com

Hi Agnes,
This review is incorrect.
You've ordered the wrong amount of wallpaper and we've sent you an email the day following your order to choose your preference between correcting your order quantity or cancel your order.
We invite you to check your e-mail and reply to us with your preference, either to cover the amount remaining or cancel your order, and then, to correct this review accordingly.
Thank you, we're happy to help you.

Beoordeeld met 5 van de 5 sterren

A Great Value for High-Quality Products.

Forest Homes Store is an excellent choice for anyone who is looking for high-quality home decor and furniture at a great value. As someone who is quite selective about the products I buy, I was pleased to find that the products at this store are priced very competitively. Despite the affordable prices, the quality of the products is not compromised in any way. I am confident that the items I purchased will last for years to come, and I will definitely be a repeat customer.

7 maart 2023
Beoordeeld met 5 van de 5 sterren

Unmatched Customer Service.

I had an excellent experience shopping at Forest Homes Store. I had lots of questions before making a purchase, and I was impressed with the level of customer service I received. The staff was knowledgeable and patient, answering all of my questions and providing valuable insights to help me make the right choice. They went above and beyond to ensure that I was completely satisfied with my purchase, and I truly appreciate their dedication to customer satisfaction.

4 februari 2023

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