Absolutely loved the whole experience! The customer service is on top. I ordered a custom made ring with a design. The curated the whole process from drawing the sketch to delivering the final product... Toon meer
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Lees wat reviewers zeggen
Not only did I receive a beautiful ring, but the seller was SO attentive and responsive. She was patient with weeks of questions and adjustments, I felt total support from order to shipping and delive... Toon meer
Bought this as an engagement ring. It fell apart within the year. For something meant to last a lifetime, the quality is completely unacceptable. Hugely disappointing would not recommend. They offer... Toon meer
I’ve purchased multiple items over the course of three years with Amy. My most favorite is a ten year anniversary upgrade. My stone was amazingly clear and sparkles wonderfully. Every item was deliver... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Create an affordable and unique engagement ring at Forever For Love. Handcrafted with love in London.
Contactgegevens
London, Verenigd Koninkrijk
- sales@foreverforlove.com
- foreverforlove.com
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Absolutely loved the whole experience
Absolutely loved the whole experience! The customer service is on top. I ordered a custom made ring with a design. The curated the whole process from drawing the sketch to delivering the final product. Everything was discussed and agreed. First my ring came with a slightly different colour of the stone, the shop immediately offered to change it, they were so helpfull and were covering everything. As many times we needed to make changes to the ring, the shop shipped it to me and shipped it back for alterations, that wasn’t a problem at all. Even the package itself, so carefully packed and always in some secure and beautifull packaging. Absolutely loved the whole experience and the way they treat customers. Price-wise as well, the best options in the market. The staff even tried to give me better stone options for the budget I had. Very helpfull and empathetic! I lllllove the final product we had and Can’t wait for my next order with the shop
Beautiful Ring
Not only did I receive a beautiful ring, but the seller was SO attentive and responsive. She was patient with weeks of questions and adjustments, I felt total support from order to shipping and delivery. More than 5 star experience.

Antwoord van ForeverForLove.com
Recast ring
I bought my ring in 2022 but after losing weight it needed to be completely recast. Amy did it for a very affordable price and my ring was returned looking perfect. Communication is not great (especially on WhatsApp, I got a better response via Etsy App) but I trusted that my ring was in good hands and it was recast and returned quickly.
Big recommendations
I have made many purchases with Amy and I love the quality of it all! I would totally recommend this stores to my friends - and I have! Many of them have already made a unique, customized and beautiful piece of jewelry with Amy.
No complaints!
I originally bought my ring in December 2023. It was a custom design and was beautifully executed.
Earlier this year, the diamond fell out. I sent a picture over Etsy and Amy said she could fix it so I sent it to them. I did have to message for updates but I got a response and my ring was fixed in no time. I only had to pay for delivery.
Amy fixed the main stone and replaced one of the smaller stones that had gotten lost. My ring was shipped promptly and it’s shiny and lovely like it’s brand new.
I can see the care and patience taken to fix and return my ring and I’m really grateful for my experience with Amy.

Antwoord van ForeverForLove.com
Awful customer service
Awful customer service. My ring had broken about 2 weeks after receiving it and they agreed to fix it and send it back. The problem was they left me in the dark after I sent the ring back and took upwards of a week to answer back on the status of the ring. With my wedding fast approaching without a ring and no response me and my wife grew increasingly anxious and had to beg Etsy for help with this. The timeline was one thing I wouldn’t be mad at if there was clear and concise updates when I asked for them. Not even expecting an answer daily, but updates should be given more regularly.
Update: 15 minutes after I left this review I received a message from them (incredibly fast all of a sudden they know how to answer messages!) saying I wasn’t being nice and should edit my review but still did not address any of my complaints. She complained about tariffs and Trump making the time to fix my ring take longer but completely missed the part about the lack of communication being the main issue I had with the customer service. She had plenty of excuses all of sudden, but all things I was not told in the moment. A customer shouldn’t have to beg for weeks at a time for an update on something they were told would take 2 weeks… shameful
Bought this as an engagement ring
Bought this as an engagement ring. It fell apart within the year. For something meant to last a lifetime, the quality is completely unacceptable. Hugely disappointing would not recommend. They offered to fix it. For a fee of course.
Terrible communication and support
I purchased a ring in February, the prongs that hold the center diamond in place snapped off randomly a few months later in the summer, so since then ive been trying to get into contact with them or 'amy' to arrange a repair or replacement and their customer support is next to non-existent. For months ive tried to get this fixed by messaging on etsy and they replied after 1 month telling me to contact them on whatsapp, so i did...
for weeks ive been messaging their whatsapp ''hello?'' to which they either: dont reply so i message ''hello?'' again the week after or theyll say hey sorry ill get back to you tomorrow and they never do
Upon this situation im in i did some research and found that LOADS of people have had the same issue of stones falling out/bits breaking and FFL/'amy' not responding or offering any support or communication, its insane.
DO YOUR BUSINESS ELSEWHERE FOR YOUR OWN SAKE
If you go on google and search foreverforlove reviews by real people on reddit, not bots, you'll see almost everyone has encountered this issue with them, I really wouldn't risk this if its a super important ring like an engagement or wedding band.
I'm now moving to dispute the transaction or taking it to small claims because the warranty runs out in a few weeks.
If FFL or 'AMY' actually decide to get in contact with me and help me with my issue then i'll happily remove my reviews around the internet but as of right now... No. People deserve to know the risks.
I’m not giving it less than a three…
I’m not giving it less than a three because I’m hoping when I finally do get the ring it’s as advertised but the experience so far with shipping and customer service and lack of communication has been terrible. I was told on two separate occasions there was videos and pictures that I would be receiving. And then was contacted and they contacted me using the wrong name telling me my stuff was shipped so then I asked to see the videos and pictures I was told on two separate occasions I was going to get because now I’m nervous that they’re sending me the wrong stuff and they replied with “forgot to take pics, but if there’s an issue when you receive it, just reach out”
Lovely seller
Lovely seller! The item come perfect and was also gifted a stunning free gift!
Amy delivers stunning value for the…
Amy delivers stunning value for the money and dependable service! We purchased an engagement ring for my soon to be spouse, and the product was just as gorgeous and sparkly as the pictures revealed it to be. Also, Amy helped us because the ring was gold, not white gold as previously ordered. They took it back and fixed the issue. You can actually trust these guys when the unexpected happens! We are thrilled with the way they have handled the situation, and love the product. They provide a massive savings. The ring we bought for roughly $1,100 would normally go for $7,000+ in some jewelry stores.
BUY BUY BUY!!
Wonderful customer service!! I ordered a 3carat and decided I wanted something bigger and in solid gold. They made the exchange super easy and communicated with me the entire time!! Two words… BUY IT! You won’t regret it. The quality of the ring is amazing and goes beyond anything I could have imagined!
Amazing company been using them for a…
Amazing company been using them for a few years now. Great prices on rings and jewellery. Customer service is great too!
Very happy with the product and…
Very happy with the product and customer service. Fast delivery as well.
It was very easy to communicate with…
It was very easy to communicate with Forever for Love. There was just one moment at the beginning where communication was a little delayed but all was sorted very promptly and all my questions received answers.
The final product is beyond beautiful it is stunning.
Thank you very much
I ordered my ring and Amy was amazing…
I ordered my ring and Amy was amazing and so understanding of a situation I was going through. In the end I got my custom ring and am absolutely blown away by the quality and craftsmanship of my ring. I ordered a 9x7 elongated cushion moissanite on a gold band and the sparkle is brilliant❤️❤️
Excellent service from Amy and Aki
Excellent service from Amy and Aki.
They saved me from not having a ring and produced and shipped the ring to arrive in 4 days to arrive in the Netherlands. Incredible turn around time. I asked more that 30 jewellers and they were the only ones who could solve this problem.
Thank you so much to your team!!
Love my ring
Communication was good. I chose a ring that was already listed but was very easily able to make a few small changes that made it more uniquely mine. I am absolutely in love with it. Creation of the ring and shipping was faster than we anticipated. I can’t wait to wear it forever 🥰
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