Formkraft's Merchandise Team has been extremely helpful. I ordered some travel mugs and stainless steel water bottles for our Students' Union Shop and they made the whole process seamless. The period... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
No matter the request, small low value order or major project, the team at Formkraft are always up for it. Able to work to budget or to propose multiple options at different price points when the bri... Toon meer
Bedrijf heeft geantwoord
Our account manager James Booth has been fantastic and we have worked alongside him for some time. He is always lovely to talk to, quick at responses and can guide and advise whenever we have questio... Toon meer
Bedrijf heeft geantwoord
Fantastic customer service, speaking to a real person who is friendly and welcoming. Actioned order within 10 minutes of the phone call, and the delivery arrived within 2 days of our phone call. I d... Toon meer
Bedrijfsgegevens
- Promotieartikelen leverancier
- ook in
- Kantoorbenodigdheden winkel
- Kantoorbenodigdhedenwinkel
- Labelprinter
- Promotieartikelenwinkel
- Schrijfwarenwinkel
Geschreven door het bedrijf
From everyday consumables to memorable merchandise & clothing, we’re the expert team you can count on.
Contactgegevens
Clough Bank House, Edmund Road, s2 4EL , Sheffield , Verenigd Koninkrijk
- 01142754646
- c.grasier@formkraft.co.uk
- formkraft.co.uk
4,9
Uitstekend
132 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Informative, helpful and communicative
Andy is always informative, helpful and communicative. He always reacts quickly to our (sometimes last minute) requests to ensure we have the merchandise we need and it meets the quality we expect. Andy is also great at giving us ideas and exploring the latest merchandise with us that he knows will meet the needs of the department!
7 september 2022
Review zonder uitnodiging
Antwoord van Formkraft
Thank-you for leaving us such a great review. Andy is a great asset to the team and his customers and he will be so pleased with your feedback.
Have a great evening and we look forward to working with you in the future!
Catherine
James
The team are great! Super efficient and friendly! Any issues they’re happy to help with and my account manager for my work, James is amazing!
27 september 2022
Review zonder uitnodiging
Antwoord van Formkraft
Hi Imogen,
Hope you are having a good day!
James and the team will be thrilled with your comments - thank-you for taking time to write a review for us!
Hope you enjoy the rest of your day!
Catherine
Great Service :)
James is our Formkraft account manager - he is always very helpful and supportive. We've been with Formkraft for over 5 years and the service always spot on!
28 september 2022
Review zonder uitnodiging
Antwoord van Formkraft
Dear Customer,
Your review and feedback are really important to us and it is great to get such a good review!
We look forward to working with you for another five years!
Catherine
Antwoord van Formkraft
Hi Kayley,
Thank-you for your great review!
Being friendly and efficient is really important to us - hearing your feedback is really rewarding!
Have a great evening!
Catherine
A pleasure to deal with
Always a prompt efficient response to our order which arrives on time and when expected. Good communication also throughout the process.
28 september 2022
Review zonder uitnodiging
Antwoord van Formkraft
Dear Valued Customer,
Thank-you for your five star review! We pride ourselves on customer service so it is great to hear your feedback!
Hope you have an enjoyable evening!
Catherine
Recommendation of Formkraft/ James
Our account manager James Booth has been fantastic and we have worked alongside him for some time. He is always lovely to talk to, quick at responses and can guide and advise whenever we have questions regarding stock that we require to meet our clients needs for their retail businesses.
Would strongly recommend Formkraft and especially being able to work alongside James as he is fantastic!
28 september 2022
Review zonder uitnodiging
Antwoord van Formkraft
Dear Paige,
Thank-you for taking the time to leave us such a great review!
James is an asset to the team and he will be really pleased you are happy with the service you receive.
We look forward to continuing to work with you in the future!
Enjoy the rest of your day!
Catherine
Great Service
Craig is very good, experienced and has helped with a range of different products for our business.
28 september 2022
Review zonder uitnodiging
Antwoord van Formkraft
Thank-you for taking the time to give us such a positive review!
I will pass your comments onto Craig!
Have a great day!
Catherine
Superb company and superb people!
Formkraft have never let me down and the quality of their promotional items and artwork is top notch. Harriet Newton is brilliant to deal with and nothing is not too much trouble.
28 september 2022
Review zonder uitnodiging
Antwoord van Formkraft
Dear Valued Customer,
Thank-you for such a positive review - Harriet will be really pleased with your kind comments!
We pride ourselves on quality, so it is great to get such good feedback!
Hope you have an enjoyable evening!
Catherine
Excellent company
I have been a Formkraft customer for a number of years. The products are excellent quality and there's a great turnaround. The customer service is excellent, our account manager Craig Semple always keeps us up to date and is very helpful with any queries. It is a pleasure to deal with them. I would highly recommend them.
28 september 2022
Review zonder uitnodiging
Antwoord van Formkraft
Hi Michelle,
Thank-you for your fabulous review. It makes everyone's day when we get such great feedback.
I will pass on your comments to Craig and the team and we look forward to working with you in the future!
Have a lovely evening!
Catherine
I have been a customer of Formkraft for…
I have been a customer of Formkraft for some time and have always been extremely happy with the service provided. Craig our account manager is always keeping us informed with orders/lead times and is very helpful.
27 september 2022
Review zonder uitnodiging
Antwoord van Formkraft
Hi Ben,
Hope you are having a great day!
Thank-you for your kind comments, we pride ourselves on services so your comments are really motivating for Craig and the team.
Thank-you
Catherine
I have been using Formkraft for a few…
I have been using Formkraft for a few years now for various business merchandise and have always had excellent quality products and service. Craig our account manager has always been very helpful. I would highly recommend them.
15 juni 2022
Review zonder uitnodiging
Antwoord van Formkraft
Hi Mike,
Thank-you for giving us a five star review, Craig will be thrilled with your feedback!
Have a great day!
Catherine
Professional and Helpful
We have been using Formkraft's services well over 10 years. They are always very professional and very helpful.
26 september 2022
Review zonder uitnodiging
Antwoord van Formkraft
Hello,
I just wanted to take time to thank-you for giving us a great review. We pride ourselves on customer service so it is rewarding to hear you are so pleased with our service.
Hope you have a good day.
Catherine
Love it
Great customer service, high-quality goods, realistic turnaround/expectations
26 september 2022
Review zonder uitnodiging
Antwoord van Formkraft
Hi Sophie,
Thank-you for taking the time to leave us a review. We are really pleased you are happy with the quality of your products, our services and lead times.
Have a great day!
Catherine
Very good service and lovely staff…
Very good service and lovely staff everything is spot on and have helped me a lot
26 september 2022
Review zonder uitnodiging
Antwoord van Formkraft
Craig will the really pleased you are happy with the service received and we look forward to continuing to work with you.
Catherine
Always had great service
Always had great, fast & efficient service from this company. Customer service is top notch too.
14 juli 2022
Review zonder uitnodiging
Antwoord van Formkraft
Hi,
Many thanks for taking the time to give us such a great review. It is really rewarding when we receive such positive feedback from such a valued customer as yourselves.
Hope you an enjoyable week!
Catherine
Impressive turnaround and high quality product.
We ordered some badges through Andy, for a university scheme. Andy was really helpful, communications were excellent and we received clear images of examples. We couldn't be more delighted with the end products. High quality badges, that look amazing. These are going to be great for our lanyards. Who doesn't love a badge?! Highly recommend and will definitely use Formkraft again.
30 juni 2022
Review zonder uitnodiging
Antwoord van Formkraft
Hi Alison,
Thank-you for your five star review - Andy and the team will be thrilled.
It is great to have such great feedback.
Have a lovely day and weekend!
Catherine
Great customer service, great products!
Jenny is always super helpful and goes above and beyond to obtain what we require.
Having now seen the products in the flesh, they're really great quality and I love the fact that they are all eco friendly.
Definitely going to continue ordering our merch. :)
30 juni 2022
Review zonder uitnodiging
Antwoord van Formkraft
Hi Laura,
Thank-you for your positive comments - Jenny and the team will be thrilled.
Glad you are happy with the quality and the eco credentials.
We are continuing to develop our eco range so Jenny will be able to offer you a greater range in the future.
Catherine
Above and beyond...
From the start Formkraft went above and beyond to help us achieve our goals. We were initially contacted in regards to supplying our current uniform. On further discussions we internally decided to rebrand our uniform and with the help of Formkraft we managed to achieve this and attain a saving of at least 25%. They supplied constant communication and helped us achieve our goal with suggestions and samples. I look forward to continuing working with Formkraft and building our relationship.
28 juni 2022
Review zonder uitnodiging
Antwoord van Formkraft
Hi Robert,
Thank-you for your positive review.
We have really enjoyed working with you on the project to streamline and improve service levels on your uniform.
It has been a pleasure working with you and we look forward to working with you in the future.
Catherine
My go to merchandise company
I've been using Formkraft for merchandise, work clothing etc. for years now and time and time again they deliver high quality products and great customer service. Would seriously recommend if you want a reliable merchandise company
28 juni 2022
Review zonder uitnodiging
Antwoord van Formkraft
Hi Anton,
Thank-you for your review and recommendation - it is great to get feedback regarding quality and service as it is really important to us all.
Have a lovely day and weekend!
Catherine
Helpful and attentive
I got in touch with Formkraft to help provide our different UK offices with balloons and bunting to celebrate Pride Month. Jenny was able to create designs based on our briefings and make sure the decorations were consistent across the different locations.
Formkraft were very quick to respond and adapt to my requests and changes. They also managed to deliver the products by the deadlines despite it being tight and were communicative throughout the process.
I'll definitely be using them again in the future!
23 juni 2022
Review zonder uitnodiging
Antwoord van Formkraft
Hi Sonia,
Thank-you for your five star review and for taking the time to leave your positive feedback.
We are really pleased you are happy with your decorations to celebrate Pride month.
I will pass you comments onto Jenny and the team.
We look forward to continuing to work with you in the future.
Catherine
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