Foxinthebox Reviews 

Encomenda FB-10653 feita a 6 Outubro de 2026, sem fatura original, sem pagamento de taxas, enviada pela DHL sem documentação adicional, bloqueada na alfandega e agora dizem que a encomenda com esse número não existe no site.Má experiência, péssimo apoio ao cliente.Não recomendo

Refurbished items are top quality and mint condition with prompt delivery service, no problems at all and will certainly buy again.

You supplying me with HP Prodesk 400 G4 instead of G3 has caused me many Problems. I feel completely misled.

Bought 2 x 8tb SAS drives. They were shipped promptly,

the only issue was that when I received the tracking information, it took a week for the courier to receive the parcel and there was no explanation/communication about this delay.

The Items received and were very well packaged and protected and when checked had a fully clean bill of health with no errors or issues at all.

The price paid was good , I'm very happy with the drives & the service, apart from the delay.

Would definitely use again.

Bought a refurbished laptop recently and am very pleased with my purchase. Customer service is excellent and they were happy to have me turn up in person and help me with choices and set up. No hard sales or attempting to push anything I didn't need, just a genuine attempt to ensure I was happy with my purchase. Good value and the 12 month warranty gives peace of mind.

Bought 2 x 8tb SAS drives. They were shipped promptly, very well packaged and protected and when checked had a fully clean bill of health with no errors or issues at all. At the price paid, I'm very happy with the drives & the service. Would definitely use again.

I recently purchased a computer tower online and opted for collection rather than delivery. To arrange this, I contacted the owner directly and was immediately impressed by the promptness and clarity of their response. Communication was efficient and professional throughout.

Upon collection, the process was seamless and well-organised. The owner was courteous and accommodating, making the entire experience straightforward and stress-free.

The computer itself exceeded expectations. It is exceptionally powerful, performing with impressive speed and reliability across demanding tasks. Every aspect of the system was exactly as described in the listing, reflecting both accuracy and integrity on the seller’s part. Overall, a highly satisfactory experience from start to finish, and one I would confidently recommend.

Great service, timely fulfillment, and great response to questions.

It was a good delivery and service and price, but didn't tell me when the estimated delivery was at first until the day before

Bought a refurbished Z4G4 workstation from Foxinthebox before Christmas and finally got round to setting it up. It's absolutely as described, in mint condition. Couldn't be more pleased with it. Pre-purchase comms with Valentin were clear and prompt. I thoroughly recommend this company.

Well, I ordered a desktop PC, couldn't really belive the price almost too good to be true. There was a delay in shipping my order and I began to think the worst. Once I contacted Fox in the box via email I received a prompt response and was reassured that my order was being processed. As soon as my pc was ready it was dispatched with next day delivery. They upgraded the graphics card as a free upgrade for the late dispatch. The pc I received was far better than I expected.... for the money.
The best thing to come out of a box this year. Very happy Thankyou!!

The ordering process was easy, email confirmation received. Option of paying in full or in 3 instalments. Updates on the order process and dispatch.
I could not find any timescales for delivery on the website and no timings were confirmed in the correspondence.
Laptop arrived well packaged inside the cardboard box (box was damaged).
My son is very pleased with the item.

The PC was exactly as described, was sent within a few days having been very well-packaged. Many thanks!

I meant to write this months ago but it’s actually more appropriate now.
Bought a PC in October, Has been solid as a rock until now (July) when it had a crash, It then wouldn’t reboot.
Spoke to Vali to let him know and after some troubleshooting over the phone I couldn’t get it to start.
A quick trip to the shop and it was fixed within a day.
I couldn’t recommend a better PC shop than this, Customer service is above and beyond any expectations and I will use them exclusively in the future.
I’m actually about to purchase a backup PC from them.

Ordered a refurbished power supply for a Dell PowerEdge T110 II. Arrived in time and works well. Well handled order.

Quick delivery, good product
Very happy.

Product was as expected - a refurbished laptop. It was ready on time and we received excellent service.

Fantastic customer service. Put together a great work station for me at an excellent price. Arranged for Saturday delivery at his own expense as I needed the machine before Monday. Had a slight issue shortly after delivery and immediately sought to resolve. The guarantee is genuine and great. This is a real example of how a small business can do customer service far better than larger organisations. By comparison I had to return a unit to dell refurbished and the experience was not good!

I am very happy with the service and product. I needed to upgrade my computer on a budget. I selected a computer with specifications that would make it more suitable for video editing. I ordered an HP workstation with 64GB RAM, 3.8/3.9GHz processor, with 250GB SSD and 8GB graphics card. The support is also very good. I had an issue unrelated to the workstation but concerning a PC monitor bought elsewhere, and I received a prompt e-mail response even though it was the weekend.