Foxinthebox Reviews 

66
•
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Encomenda FB-10653 feita a 6 Outubro de 2026, sem fatura original, sem pagamento de taxas, enviada pela DHL sem documentação adicional, bloqueada na alfandega e agora dizem que a encomenda com esse nú... Toon meer

Beoordeeld met 5 van de 5 sterren

I meant to write this months ago but it’s actually more appropriate now. Bought a PC in October, Has been solid as a rock until now (July) when it had a crash, It then wouldn’t reboot. Spoke t... Toon meer

Beoordeeld met 5 van de 5 sterren

Bought a refurbished Z4G4 workstation from Foxinthebox before Christmas and finally got round to setting it up. It's absolutely as described, in mint condition. Couldn't be more pleased with it. Pre-p... Toon meer

Beoordeeld met 5 van de 5 sterren

Bought a refurbished laptop recently and am very pleased with my purchase. Customer service is excellent and they were happy to have me turn up in person and help me with choices and set up. No hard... Toon meer

Bedrijfsgegevens

  1. Computerwinkel

Geschreven door het bedrijf

Foxinabox Ltd is a professional refurbisher of both home-use and enterprise PC's, Laptops, Workstastions, Servers, Storage and Networking Solutions, and a IT Configure-to-Order specialist. Our vast range systems such as of HP, DELL IBM and more allow of to deliver some of the best quality configure-to-order systems!


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

66 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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3,9

Alle reviews

(66)

10 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great company with fantastic customer service

Absolutely fantastic company with second to none customer service. Had a problem with a PC I purchased back in 2023 through fault of my own and one of the advisers was able to resolve the issue via what's app video call. Fantastic service and would highly recommend this company.

2 februari 2024
Review zonder uitnodiging
Logo Foxinthebox

Antwoord van Foxinthebox

Thank you for the kind words, means a lot to us! Glad you are up and running again!

Beoordeeld met 5 van de 5 sterren

Happy with my purchase.

This is my first order from the store.
I ordered the DELL T3610 Workstation E5-1650v2 64GB Quadro K4000 512GB SSD 1TB SATA and they gave me a bluetooth WiFi adapter for free plus a -10% on the price because of my first order!
Then we had some issues:
Firstly the courier decided to play football with the parcel and the first computer came broken! But the guys from Foxinthebox, in 2 days they setup and sent me a new one.
Second, because of the holidays they didn't have memory and SSD's available, so they asked me if I could transfer the parts from the broken one to the new that arrived.
With the very precise guidance of Mr Valentin I setup the computer via Whatsup, and managed to sort any settings for the workstation to run smoothly!
I've never setup a computer before, but he helped me do that with no problems.
I highly recommend the company because they are problem solvers and takes personally the issues that might appears.
Very happy for my purchase.

15 december 2023
Logo Foxinthebox

Antwoord van Foxinthebox

Thank you so much for the kind words, It is a pleasure doing business with you!

Beoordeeld met 5 van de 5 sterren

Excellent product

Excellent product, very reasonably priced and the service and delivery was second to none, one very happy customer who will return.

20 december 2023
Logo Foxinthebox

Antwoord van Foxinthebox

Thank you kindly, the pleasure is ours!

Beoordeeld met 5 van de 5 sterren

So knowledgeable

So knowledgeable, was cert specific about what I needed and why, dod not try to sell me something for more money than I needed. Real professional

8 december 2023
Logo Foxinthebox

Antwoord van Foxinthebox

An absolute pleasure doing business with you, thank you!

Beoordeeld met 5 van de 5 sterren

PARCELFORCE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Fox-in-the-box should use different delivery service - Parcelforce are a JOKE.
Phantom delivery attempts cause me untold grief - go to depot and 'hello' parcel not there !
Not only have I 'missed' an attempted delivery , but I have wasted MY time and MY fuel to collect (as per Parcelforce website) to still not receive delivery until the following day.

26 oktober 2023
Beoordeeld met 5 van de 5 sterren

Great Company Highly reccomended.

I got a great beginners gaming PC from fox in the box. Worked well, looked great and came with everything I needed at a really good price. After 10 Months however it developed a 'boot loop' and wouldn't load windows. Contacted Fox in the box and after returning the PC they diagnosed it and repaired it and sent it back all under my 1 year warranty.

20 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A good deal

The whole procedure was quick and efficient especially impressed with the chat man

21 augustus 2023
Logo Foxinthebox

Antwoord van Foxinthebox

It was our pelasure doing business with you, thank you Jim!

Beoordeeld met 5 van de 5 sterren

Huge upgrade

Very happy. System huge upgrade especially when handling 3d objects.

31 juli 2023
Logo Foxinthebox

Antwoord van Foxinthebox

We're glad you're enjoying your new purchase! Thank you for your business.

Beoordeeld met 2 van de 5 sterren

it wasn't they computer i ordered

it wasn't they computer i ordered. 250gb ssd instead of 500gb ssd

16 juli 2023
Logo Foxinthebox

Antwoord van Foxinthebox

Hi Chris,
The computer you ordered was definitely meant to be with 256GB SSD, and was advertised as such, and shipped accordingly. You can see below:
https://www.foxinthebox.co.uk/product/hp-prodesk-400-g2-5-sff-i7-4790s-8gb-256gb-win10/
Please get in touch with us via email or live chat, so we can help figure out where the confusion comes from, and we are happy to help if you wish to upgrade as well!

Beoordeeld met 5 van de 5 sterren

A better computer than advertised

The computer was delivered quickly and efficiently. It arrived on the day and at the time that was promised.

The computer had a Xeon CPU (4 core, 8 threads), a SSD / HDD combination, and 64 GB of DDR3 memory. It cannot run Windows 11, which is not a problem since it was not to be expected.

The supplied operating system was Windows 10. It was a pleasant surprise to received Windows 10 Pro instead of Windows 10 Home that I expected.

1 juli 2023
Logo Foxinthebox

Antwoord van Foxinthebox

Thank you for the kind words!

Beoordeeld met 5 van de 5 sterren

Had a great experience with these guys

Had a great experience with these guys, after sales follow up and support was incredible.

21 juni 2023
Logo Foxinthebox

Antwoord van Foxinthebox

Thank you very much for the kind words, means a lot to us when our after sales is mentioned! An absolute pelasure doing business with you!

Beoordeeld met 5 van de 5 sterren

I had an issue which was fully sorted…

I had an issue which was fully sorted out to my satisfaction. I erased my negative review and am so pleased that my trust pilot remarks, were promptly dealt with by FoxintheBox. Highly recommend

20 juni 2023
Review zonder uitnodiging
Logo Foxinthebox

Antwoord van Foxinthebox

Much appreciated sir, thank you for the kind comments, and letting us deal with the issues, pleasure doing business with you!

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