Freeway UK Insurance Services Limited Reviews 2.693

Rob’s customer service was amazing. Was patient with me and always puts customer satisfaction first. Great member to have in your team.

Renewed with Steph , as usual she was so easy to deal with and absolutely superb , as pleasant a business call about insurance can possibly be , Steph and her colleagues are a big part of why I stay with Freeway

Very helpful people, they there best to get you the best insurance possible

Rob is a legend. He was very polite, respectful, easy to talk to and got the job done quickly and efficiently. He was very helpful and answered any questions I had without any issues which shows he’s very knowledgable and awesome at customer service. Only fault with freeway is because they are very good, sometimes you have to wait a while to get through but other than that, awesome company and always been very competitive

Rob was amazing and patient. He didnt push me for a sale, was very respectful and made sure I was comfortable I hope he gets rewarded for his excellent work!

I cannot say enough good things about my experience with Rob. From start to finish, he was a pleasure to work with. Not only was he professional and kind, but he took the time to thoroughly explain every detail of my policy/claim, ensuring I understood exactly what was happening. This level of clarity and personal attention is rare and I truly felt well taken care of. Thank you, Rob, for being so helpful and for your excellent service. He was very nice and patient, and I especially appreciated how he broke down the information so it was easy to understand. It's a huge relief to have an agent who is not only knowledgeable but also takes the time to be genuinely helpful and ensures you're completely clear on your insurance. A truly excellent experience.

Freeway insurance very well organised and honest there staff is brilliant

Great quick service

Very good service
Got the best quote
Have been with them for last 5 years

I am quite happy with rob dealing with my renewal today he try his hard to provide me a best cover.

Dan was amazing. Got me a very cheap quote. My previous insurance supplier said I'd need to pay another £1600 on top of my £3400 I was already paying for my taxi insurance. I spoke with Dan who got me a quote of £2800 paid over 10 payments. Thanks for the help mate. Really appreciate it.

They are big thieves please be aware of them.i was get insurance and cancel in 40 days and instead of refund my extra money they are asking for 225£ more money .never ever seen these kind of robberies.

Very good customer service. Gave me quote well before expiry date to think about policy.

Very helpful with my claim and speeded up the process quickly

Excellent communications, highly recommended.

All of your team is professional and very polite, helpful.18-

Thanks. very helpful staff.

Perfectly simple,very polite

Rob is a gentleman and has excellent customer service skills. Rob been very kind and patient all the time during our phone call.
I'm very happy and thankful to Rob.

Spoke with Martin who dealt with the case he was efficient and helped through the whole process. He is an asset to freeway.